About NMDOH and NM Notify

New Mexico Department of Health (NMDOH) oversees public health efforts throughout

the State of New Mexico and works to provide notification to people who have been

exposed to someone with COVID-19. NM Notify is a service that allows NMDOH to

anonymously notify you if you may have been exposed to other individuals who have

tested positive for COVID-19 and who are participating in the NM Notify program.

Protecting your privacy

NM Notify is a completely voluntary exposure-notification app designed to help you

Enabling Exposure Notifications

Enabling exposure notification in NM Notify is your choice. You can enable and disable

such notifications at any time. NM Notify must be enabled for NM Notify to: exchange

the random codes with other NM Notify users who you come into close contact with;

for you to receive exposure notifications; or for you to notify other NM Notify users if

you test positive for COVID-19 by sharing randomly generated codes you will receive

from NMDOH when you have a positive COVID-19 laboratory report.

NMDOH, and authorized health authorities will never collect or process any personally

Individuals who have NM Notify installed on their device and have a confirmed case of

COVID-19 will be contacted through a text message by NMDOH or an authorized health

authority. The text message will include a randomly generated PIN. If a user tests

positive for COVID-19, they may choose to notify other NM Notify users with whom

they have had close contact by entering the PIN into NM Notify. Other devices with

NM Notify installed or activated would then get a notification that they were exposed

to a COVID-positive person. Providing notification to other NM Notify users with whom

you have had close contact is completely voluntary and does not reveal your identity.

For the purposed of NM Notify a close contact is an app user who has met NMDOH

time, duration, and Bluetooth signal (proximity indicator) for potential close contacts.

NM Notify will notify other NM Notify users who meet criteria for being a close contact

as having a potential exposure risk. NM Notify’s notification will state that the user

may have potentially been exposed to a COVID-19-infected individual and will provide

instructions on how to quarantine and where to get tested. Such notifications will not

include the potentially infected individual’s identity or the date, time, or location of

the exposure.

All randomly generated device PINs provided by NMDOH or an authorized health

authority will not include any location or identifying information. All PINs are

anonymous and auto-generated. The Bluetooth identifiers, random device keys, and

Notify is deleted or uninstalled, your device will no longer generate or exchange

random codes with other users’ mobile devices. Any random codes that were

previously shared with other NM Notify users will be automatically deleted after 14

days from the date the code was generated.

Sharing information

The following event data may be processed and collected in NM Notify:

• Number of app users who have Exposure Notification Services enabled – Tracks

the daily size of the app-enabled contact tracing network.

• Number of close contact notifications – Tracks the number of close contact

NMDOH uses the above aggregate event information to understand how NM Notify is

being used. No identifying information is included in the data. These data may be

shared with NMDOH, public health entities or authorized health authorities. Data will

be used in an aggregate and anonymous form for statistical or scientific research

purposes. This information will not include any personal or location information nor

will it be used to identify any NM Notify user.

Opting out of push notifications

NM Notify is not intended for use by children under the age of 13, and NMDOH does

not knowingly allow a child under 13 to use the service. If you are between the ages

of 13 and 17, you can only use NM Notify if your parent or legal guardian has reviewed

and agreed to the Terms of Service on your behalf.

Changes to our Privacy Policy

NMDOH may update this Privacy Policy or their general Privacy Policies from time to

time. If material changes are made to the Privacy Policy, NMDOH will notify you by

posting the changes on NM Notify or by using the contact information you provide to

NM Notify. The notification will indicate when such changes will become effective.

Or by mail at:

New Mexico Department of Public Health

Re: NM Notify

1190 S. St. Francis Dr.

Santa Fe, NM 87505