Programming your Transmitters:
Troubleshooting Remotes and Keypads/ FAQ
I tried changing the pin code on my
wireless DK50 keypad. Now I can’t
remember the new code!
Easily remedied! To reset back to factory
default (1234), disconnect the keypad’s
battery for 15 seconds.
Press and hold the * and # keys together.
Keeping them held, reconnect the battery.
A 1-second buzzer will sound to confirm
the reset. If you get a
3-second beep, you’re doing it wrong.
I tried to program a new remote control
and/or keypad to the receiver and now
NONE of my remote controls work!
Another mistake that is easily remedied!
When you tried to program your new
transmitter, you possibly held the Learn
button down for too long. If held for 6 –
8 seconds (or longer), the receiver will
delete all previously programmed
transmitters (remotes & keypads etc).
This is a security feature that is useful
when an employee leaves but takes their
access remote with them. In deleting all
codes, you have accidentally accessed a
function normally reserved for
technicians only. Simply re-program your
remotes and this time only press the
programming button until RED light
comes on. The Learn sequence needs to
be done quickly.
Sounds like a flat battery in your
remote! Time for a new one. Your
local hardware store should have the
right battery to suit your remote.
I press the button on my remote and
the little light on it isn’t coming on.
My gate won’t open either!
I press the buttons on my keypad but
it’s not making any beeps like it used
to. What do I do?!
Sounds like a flat battery! Time for a
new one! Your local hardware store
should be able to provide you with
replacement batteries.
There’s a green LED lighting up on my
keypad. Normally it’s red. What
does that mean?
That’s the early-warning light to let
you know that your battery is almost
completely flat.
We had someone do some work on
our fence last week and now my
remote control and keypad do not
work.
Electric fences can interfere with
communication between your
transmitters and the receiver module
inside your motor. Have you got your
aerial connected to your receiver? Is
it mounted properly?