Synchrony Bank provides credit to our customers through a private label credit card agreement that is currently
scheduled to expire on December 31, 2023, subject to earlier termination upon certain events. Synchrony Bank has
discretion to control the content of financing offers to our customers and to set minimum credit standards under which
credit is extended to customers.
Reduction of credit availability due to changing economic conditions, including rising inflation, increased interest rates,
changes in credit standards under our private label credit card program or changes in regulatory requirements, or the
termination of our agreement with Synchrony Bank, could harm our sales, profitability, cash flows and financial condition.
Risks Related to Our Reliance on Third Parties and Reliance on a Global Supply Chain
We could be vulnerable to shortages in supply of components necessary to manufacture our products due to our
manufacturing processes which operate with minimal levels of inventory or due to global shortages of supply of
electronic componentry or other materials, which may harm our ability to satisfy consumer demand and may
adversely impact our sales and profitability.
A significant percentage of our products are assembled after we receive orders from customers utilizing manufacturing
processes with minimal levels of raw materials, work-in-process and finished goods inventories. Lead times for ordered
components may vary significantly, and some components used to manufacture our products are provided on a sole
source basis. We have experienced lengthened lead times throughout our supply chain as a result of supply chain
constraints and material shortages that occurred in 2021 and may continue in 2022. Our efforts to mitigate supply chain
weaknesses may not be successful or may have unfavorable effects. For example, efforts to purchase raw materials in
advance for product manufacturing may result in increased storage costs or excess supply. In addition, with the
increasing prevalence of and consumer demand for electronic products, along with COVID-19’s impact on the global
supply chain, the global supply of electronic componentry is increasingly strained, which has led to shortages in supply
and increased prices, and has adversely affected, and we expect may continue to adversely affect, our operations, costs,
production capacity, delivery timeframe, product development, sales, profitability, and financial results. Any shortage of
materials caused by any disruption or unavailability of supply or an increase in the demand for our products, has harmed
and could continue to harm our ability to satisfy customer demand, delay deliveries of our products to customers, lead to
customer cancellations and returns, delay the development and launch of new products, or increase our costs. Any such
impacts or delays could adversely affect our sales, customer satisfaction, profitability, cash flows and financial condition.
We rely upon several key suppliers and third parties that are, in some instances, the only source of supply or
services currently used by us for particular materials, components, products or services. A disruption in the
supply or substantial increase in cost of any of these products or services could harm our sales, profitability, cash
flows and financial condition.
We currently obtain all the materials and components used to produce our smart beds from outside sources including
some that are located outside the United States. In several cases, including our air chambers, integrated non-adjustable
foundations, adjustable foundations, various components for our Firmness Control systems, certain electronic
componentry, certain foam formulations, as well as our fabrics and zippers, we obtain these materials, components and
products from suppliers who serve as the only source of supply, or who supply the vast majority of our needs of the
particular material, component or product. While we believe that some of these materials, components and products, or
suitable replacements, could be obtained from other sources in the event of a disruption or loss of supply, we may not
be able to find alternative sources of supply or alternative sources of supply on comparable terms, quantities and
timelines. If our relationship with the primary supplier of our air chambers, adjustable foundations, or electronic
components is terminated or significantly disrupted, we could have difficulty in replacing these sources since there are
relatively few other suppliers presently capable of manufacturing these components and products. Constraints on the
ability of certain of our suppliers to timely meet commitments in an environment of increased demand for consumer
products and reduced labor during the COVID-19 pandemic, which has, and may continue to, adversely impact our
ability to meet our product demand, result in additional costs, or may otherwise adversely impact our business,
operations and financial results.
Similarly, we rely on third parties to deliver some of our products to our facilities and customers on a timely and cost-
effective basis. These third-party providers could be vulnerable to labor shortages, liquidity concerns, the impacts of
COVID-19 or other pandemics, or other factors that may result in delays in deliveries or increased costs of deliveries. Any
significant delay in deliveries to our customers could lead to increased cancellations or returns and cause us to lose sales
18 | 2021 FORM 10-K SLEEP NUMBER CORPORATION