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Advanced Mail
Create a Rule Based on an Email: Select a
message, click the Rules button on the
Home tab, and select Create Rule. Select the
conditions for the rule, then select the actions
for the rule to carry out. Click OK.
Create a Rule from Scratch: Click the
Rules button on the Home tab and select
Manage Rules & Alerts. Click New Rule and
use the Rules Wizard to set conditions, actions,
and exceptions. Give the rule a name, select
how you want it to run, and click Finish.
Edit a Rule: Click the Rules button on the
Home tab and select Manage Rules & Alerts.
Select a rule, click Change Rule, and select
Edit Rule Settings. Use the Rules Wizard to
edit the rule’s conditions, actions, and
exceptions, then click Finish.
Delete a Rule: Click the Rules button on the
Home tab, select Manage Rules & Alerts,
select a rule, click Delete, and click Yes.
Save an Email in Another Format: Double-click
an email to open it, then click the File tab and
select Save As. Select where you want to save
the email, then click the Save as type list arrow
and select a file type. Click Save.
Delegate Mail Folders: Click the File tab, click
Account Settings, and select Delegate
Access. Click Add, select a contact from the
address book, click Add, then click OK. Select
the permissions for the delegated user, then
click OK. Click OK again.
• Reviewer permissions allow the user to
read items and files, but not create or edit
them.
• Author permissions allow the user to create
and read items and files, and to modify and
delete items they’ve created.
• Editor permissions allow the user to create,
read, modify, and delete all items and files.
Access a Shared Folder: Click the File tab, click
Open & Export, click Other User’s Folder,
enter another user’s name (or click Name and
select a user), then click OK.
Create an Email Using a Theme or Stationery:
Click the New Items button on the Home
tab, select Email Message Using, and select
More Stationery. Select a theme or stationery
in the dialog box, then click OK.
Add Additional Accounts: Click the File tab and
click the Add Account button. Fill in the
account information and click Connect. Click
Done.
Specify Which Account Email is Sent From:
While composing an email, click the From field
list arrow and select an email account.
Manage Information
Categorize an Item: Select an item, click the
Categorize button on the Home tab, and
select a category.
Tasks and Notes
Assign a Task: When creating a task, click the
Assign Task button on the Task tab. Enter
an email address in the To: field, then click
Send.
Accept or Decline an Assigned Task: Select a
task assignment request in your Mail inbox, then
click either Accept or Decline in the
message preview. Choose whether to edit the
message response or not, and click OK.
View Notes: Click the More (⋯) button in the
Navigation bar and select Notes. Double-click a
note to open it.
Create a Note: While in Notes view, click the
New Note button on the Home tab. Start
typing within the note window, then click outside
the note window to save it.
Advanced Mail
Run a Quick Step: Click a Quick Step in the
Quick Steps gallery, or click the More button
and select a Quick Step.
Add a New Quick Step: Click the More button
in the Quick Steps gallery, then select Create
New. Give the new Quick Step a name, then
customize the actions that the Quick Step will
take. Click Finish.
Edit a Quick Step: Click the More button in
the Quick Steps gallery, then select Manage
Quick Steps. Select a Quick Step, then click
Edit. Update the Quick Step’s actions, then
click Save.
Create a Quick Part: Select the text or graphics
you want to use as a Quick Part, click the Insert
tab, click the Quick Parts button, and select
Save Selection to Quick Parts Gallery. Give
the Quick Part a name, category, and
description, then click OK.
Use a Quick Part: While composing a message,
click the Insert tab, click the Quick Parts
button, and select a Quick Part.
Redirect Replies: While composing a message,
click the Options tab, and click the Direct
Replies To button. Click Select Names,
select names from the address book, and click
OK. Click Close.
Recall a Message: Click the Sent Items folder
in the Folder pane, open a message, click the
Actions button on the Message tab, and
select Recall this Message. Select whether to
just delete the message or to replace it with a
new message, then click OK.
Send a Poll: In a new message window, click the
Options tab, click the Use Voting
Options button, and select a poll option (or
select Custom, specify your own poll options,
then click Close).
Track Votes: Click the Sent Items folder, open
a message with a poll, and click the Tracking
button on the Message tab.
Manage Information
Edit a Category: Click the Categorize button
on the Home tab, select All Categories, and
select a category. Click Rename, give the
category a new name, and click OK. Click the
Color list arrow and select a new color. Click
OK.
Create a New Category: Click the Categorize
button on the Home tab, select All
Categories, and click New. Enter a name,
select a color, and click OK.
Delete a Category: Click the Categorize
button on the Home tab, select All Categories,
select a category, click Delete, and click OK.
Sort Inbox by Category: Click the sort by list
arrow above the Inbox and select Categories.
Create a Folder: Click the Folder tab, click the
New Folder button, enter a name, select a
type of content, select a location, and click OK.
Rename a Folder: Select a folder in the Folder
pane, click the Folder tab, and click the
Rename Folder button. Enter a new folder
name and press Enter.
Move a Folder: Select a folder in the Folder
pane, click the Folder tab, and click the Move
Folder button. Select a new location, then
click OK.
Delete a Folder: Select a folder in the Folder
pane, click the Folder tab, and click the Delete
Folder button. Click Yes to confirm.
Create a Search Folder: Click the Folder tab
and click the New Search Folder button.
Select Create a Custom Search Folder, click
Choose, and select criteria for the search
folder. Click OK in the three open dialog boxes.
Clean Up a Conversation: Select a conversation
in the Inbox, click the Clean Up button on
the Home tab, select Clean Up Conversation,
then click Clean Up.
Clean Up a Folder: Select a folder, click the
Clean Up button on the Home tab, select
Clean Up Folder, then click Clean Up Folder.
Export Outlook Data: Click the File tab, click
Open & Export, and click Import/Export.
Select Export to a file and click Next. Select a
file type and click Next. Select a folder to export
data from and click Next. Specify where you
want to save the exported file, and how you’d
like to deal with duplicate items, and click
Finish. Add an optional password and click OK.
Import Data into Outlook: Click the File tab,
click Open & Export, and click Import/Export.
Select Import from another program or file
and click Next. Select a file type to import and
click Next. Click Browse and specify a file,
choose how to handle duplicate items, and click
Next. If necessary, select a folder from the file
to import, and click Finish.