Ensemble Anthem 2019 (PC) 9 FCLD
Your video will now appear in your Ensemble Media Library, and can be displayed in your
Blackboard course, on your website or shared as you like. Other Ensemble documentation can
be found on the FCLD website at: https://hartford.edu/fcld.
Getting Help with Technology at the University of Hartford
Faculty Center for Learning Development (FCLD)
FCLD provides consulting and instructional support to faculty and staff who are using
technology in teaching and learning. The FCLD Faculty Lab in Mortensen 203a is available for
faculty support and use and is equipped with instructional technology- related equipment
including: PCs, Macs, scanners, and projectors as well as support staff. Faculty and Staff
needing support with Blackboard or other instructional technologies, should contact FCLD.
Website: http://www.hartford.edu/fcld
Student Blackboard Support
The following is student support for Blackboard only. All other support technical support issues
need to be addressed to the Office of Technology Services (below).
FAQ/Submit a Ticket: http://www.hartford.edu/studentbbsupport
Information Technology Services (ITS) Help Desk
For general computer and Internet/network support questions (not directly related to the
classroom but rather passwords, Internet/email problems, Banner/Self-Service, campus
Facebook).
Website: http://hartford.edu/ots
Media Technology Services (MTS)
Faculty should contact MTS for assistance scheduling or implementing classroom technology (2-
Way interactive video classrooms, Smart Podiums, laptops, etc.), for setting up WebEx
accounts, or for scheduling and instruction for a wide variety of media equipment and resources
like LCD data projectors, CD/cassette players, TVs and VCRs, digital video, and more.
Phone: (860) 768-4357 Website: http://www.hartford.edu/mts