Submitting Documents and Applications Electronically

In this digital age, much of society has become accustomed to filling out and submitting documents

online or via email. One popular method is to take a picture of a document using a smart phone or

device and attaching to an email. Although a great convenience, it is not always an acceptable format,

especially for legal and/or important documents and forms.

Submitting images of documents/saving images as a PDF creates problems with printing and

readability. Due to these issues, please follow the guidelines below for submitting documents via

email, as we are unable to accept images of documents or forms.

Submitting documents

a. IF EMAILING, ALL DOCUMENTS MUST BE SCANNED AND ATTACHED AS A .PDF.

i. We cannot accept images taken of documents or an image that was simply saved

as a PDF.

ii. These are legal documents that must be printed and saved in the permanent

address files.

b. USING A PHONE/DEVICE APPLICATION FOR SCANNING:

i. There are phone apps for scanning, but not all of them will provide a PDF that is

acceptable. The PDF must not be distorted, shrunken, enlarged, cut off at

top/bottom/sides, have a colored background or grayish tint, have shadows, or

be at an angle.

ii. Adobe Scan is a highly rated, free scanner app for Apple & Android.

c. RETAIL LOCATIONS WITH SCANNING SERVICES:

i. Staples & The UPS Store offer document scanning services, as do several other

retail stores.

d. IF UNABLE TO SCAN:

i. If unable to scan the documents you can mail to Community Partners. Our

mailing address is:

Community Partners of Virginia, Inc.

812 Moorefield Park Dr, Suite 102

Richmond, VA 23236