Colorado Open Records Act - "CORA"
1
What is a public record?
The definition of "public records" found in CORA is quite expansive and applies to virtually
all levels and types of governments in Colorado, except for the federal government and tribal
governments. It includes all writings, books, papers, photographs, tape recordings, and
electronic mail made, maintained, or kept by the state, any agency, institution, or political
subdivision of the state, and any elected or appointed public official for use in the exercise of
functions required or authorized by law or involving the receipt or expenditure of public
funds. There are some exceptions, including communications that are personal in nature,
confidential messages from constituents about a matter relating to that constituent, and work
product, including documents relating to the drafting of bills. However, as a general rule, any
person who may be subject to the open records law should err on the side of considering all
communications to be potentially releasable, including records kept on a personally owned,
private device.
Who may request inspection of a public record?
CORA says that "any person" may inspect public records. "Person" includes any natural
person, as well as corporations, limited liability companies, partnerships, and associations.
Who is a "custodian" of a public record?
CORA broadly defines a "custodian" as the official custodian or any authorized person who
has personal custody and control of a public record. Depending on the record in question,
the custodian may be a defined person or a government agency or department. For the
General Assembly, each legislator is the custodian of the legislator's own records. Each
legislative staff member is the custodian of the staff member's own records, except for the
nonpartisan staff of the following legislative branch agencies: The Joint Budget Committee,
Legislative Council, Office of Legislative Legal Services, Office of the State Auditor,
Colorado House of Representatives, and Colorado Senate.
1
This summary contains information commonly requested from the Office of Legislative Legal Services. It
does not represent an official legal opinion of the General Assembly or the state of Colorado and does not
bind the members of the General Assembly. It is intended to provide a general overview of Colorado law as
of the date of its preparation. Any person needing legal advice should consult his or her own lawyer and
should not rely on the information in this memorandum.
LAW SUMMARY
Office of Legislative Legal Services
Page 2 of 4
How long does a custodian of a public record have to make it available for
inspection?
CORA mandates a quick turnaround time for records requests. The law says that records
must be made available for inspection within three business days after receipt of the request.
This three-day period can be extended for an additional seven days in cases of extenuating
circumstances, such as when a request to a legislator arrives during the legislative session.
When may inspection of a public record be denied?
A custodian of a public record must allow the inspection of the record unless a specific
ground for denial set out in CORA exists. These include cases where the inspection would
be contrary to state or federal statute or federal regulation or is prohibited by court order.
Certain records may be kept from inspection on the ground that disclosure would be
contrary to the public interest. These include records of investigative files kept by law
enforcement and others, licensing examinations scores, and electronic mail addresses,
telephone numbers, or home addresses provided by a person to an elected official, state
agency, or political subdivision. Please see the attached table reflecting CORA's exceptions,
exemptions, and extensions.
May a custodian of a public record charge a fee for inspection of the record?
A custodian may charge a fee of not more than $0.25 per standard page for a printed copy of
a public record or a fee of not more than the actual cost of providing a copy, printout, or
photograph of the record in a format other than a standard page. A custodian shall not
charge a per-page fee for providing records in a digital or electronic format. If a fee for a
certified copy or other copy of a record is specifically established in law, the specific fee
applies. No transmission fee may be charged for transmitting public records via electronic
mail.
If the custodian has posted on the custodian's website, or otherwise published, a written
policy that specifies the conditions related to the research and retrieval of public records by
the custodian, including the amount of any fees, the custodian may charge a nominal fee per
hour for research and retrieval time after the first hour. Before completing a request that will
take more than one hour of research and retrieval time, the custodian may require the
requestor to pay a deposit equal to the estimated staff time needed to comply with the
request. If the actual time spent turns out to be more or less than the initial estimate, the
custodian may require an additional payment or make a partial refund of the deposit,
respectively.
If a custodian allows members of the public to pay for any other service or product provided
by the custodian with a credit card or electronic payment, the custodian must allow a
requester of public records to pay any fee or deposit associated with the open records
request with a credit card or via an electronic payment. The custodian may require a
Page 3 of 4
requester to pay any service charge or fee imposed by the processor of a credit card or
electronic payment.
How long must a custodian maintain a public record, including electronic mail?
CORA does not contain a specific requirement regarding the length of time a custodian
must maintain a public record. Custodians and agencies can make their own determination
of the appropriate length of time a record must be kept or archived. For example, the policy
adopted by the Colorado General Assembly recommends the deletion of electronic mail
messages within 30 days in most circumstances.
On or before January 1, 2024, each member of the General Assembly, the governor’s office
and each office of the governor, and each state agency and institution is required to submit a
report to the staff of the Legislative Council of the General Assembly outlining its respective
electronic mail retention policy. The members of the General Assembly are permitted to
submit individual reports or may submit a report that specifies the electronic mail retention
policies of multiple members of the General Assembly.
What is the penalty for violating CORA?
If a court determines that a custodian of a public record has improperly denied the right of
inspection of a public record under CORA, the court must award court costs and reasonable
attorney fees to the prevailing party.
Section 24-72-206, C.R.S., formerly specified a misdemeanor penalty - punishable by a fine
of not more than $100, imprisonment in county jail for not more than 90 days, or both - for
willfully and knowingly violating CORA. But that statutory provision was repealed in 2017.
How can the General Assembly's CORA policies be accessed?
The General Assembly’s policies related to public records and email can be found at:
https://leg.colorado.gov/sites/default/files/ga_open_records_policies.pdf
LAST REVISED: 12/04/2023
S:\Public\Lls\MEMOS\Law Summaries\colorado-open-records-act-cora.docx
CORA – Common Exceptions, Exclusions, & Extensions
Correspondence:
CORA excludes
the correspondence of elected
officials from the definition of
"public records" to the extent that
such correspondence is:
"public records": CORA
specifically excludes the following
[Section 24-72-202 (6)(b), C.R.S.]:
Exceptions to Inspection
-
Custodian's Discretion: The
custodian of records may deny
inspection of the following public
records, on the ground that
disclosure would be contrary to the
public interest [Section 24-72-204
(2)(a),C.R.S.]:
Excep
tions to Inspection
-
Mandatory: CORA requires the
custodian to deny inspection of
several categories of public records,
other than to the person in interest,
including [Section 24-72-204 (3)(a),
C.R.S.]:
Records must be available for
inspection within 3 working days
or less unless 7-day extension applies
for extenuating circumstances, which
includes the following [Section 24-72-
203 (3)(b), C.R.S.]:
Work product;
● Without a demonstrable
connection to the exercise of
functions required or authorized by
law or administrative rule and does
not involve the receipt or expenditure
of public funds;
● A communication from a
constituent to an elected official that
clearly implies by its nature or
content that the constituent expects
that it is confidential or a
communication from the elected
official in response to such a
communication from a constituent;
or
● Not subject to disclosure because
[Section 24-72-204 (1), C.R.S.]:
- Inspection would be contrary to
any state statute;
- Inspection would be contrary to
federal statute or regulation;
- Inspection is prohibited by
Supreme Court rules or the order of
any court; or
- Inspection would be contrary to
the legislative joint rule on lobbying
practices.
Criminal justice records covered by
section 24-72-301, et seq., C.R.S.;
● Work product prepared for elected
officials, except for work product
released by elected officials;
● Data, information, and records
relating to CollegeInvest programs;
● Confidential materials received,
made, or kept by a crime victim
compensation board or a district
attorney;
● Notification of a possible
nonaccidental fire loss or fraudulent
insurance act;
● Certain records of institutions,
institutionally related foundations,
institutionally related health-care
foundations, and institutionally
related real estate foundations;
● The information security plan of a
public agency, the department of
higher education, or an institution of
higher education;
● Information security incident
reports; or
● Information security audit and
assessment reports.
Law enforcement investigations,
intelligence information, or security
procedures;
● Test questions and examination
data related to licensing, employment,
or academic examinations;
● Specific details of bona fide
research projects by state institutions
and legislative staff;
● Real estate appraisals for the state
or a political subdivision until title to
the property passes;
● Records related to the Colorado
department of transportation's bid
analysis and management system;
● State department of revenue
records identifying persons;
● E-mail addresses, telephone
numbers, and home addresses
provided by persons for the purpose
of future electronic communications
to the person from an agency,
institution, or political subdivision;
● Certain records relating to security
arrangements or investigations; and
● Records of civil or administrative
investigations.
Personnel files, except
"applications and performance
ratings". "Personnel files" means and
includes home addresses, telephone
numbers, financial information, the
specific date of an educator's absence
from work, and other information
maintained because of the employer-
employee relationship, and other
documents specifically exempt from
disclosure by law.
● Letters of reference;
● Trade secrets, privileged
information, and other confidential
commercial or financial data,
including public records covered by
attorney-client or work product
privileges;
● Records of sexual harassment
complaints and investigations, with
certain exceptions;
● Records protected under the
common law governmental or
"deliberative process" privilege if
public disclosure is likely to stifle
honest and frank discussion within
the government, unless the privilege
has been waived;
● Addresses and telephone numbers
of students in any public elementary
or secondary school; and
● Public inspection of ballots under
certain circumstances. [Section 24-72-
205.5, C.R.S.]
A broadly stated request is made
that encompasses all or substantially
all of a large category of records and
the request is without sufficient
specificity to allow the custodian
reasonably to prepare or gather the
records within the 3-day period;
● A broadly stated request is made
that encompasses all or substantially
all of a large category of records and
the agency is unable to provide the
records within the 3-day period
because:
- The agency needs to devote all or
substantially all of its resources to
meeting an impending deadline or
period of peak demand that is either
unique or not predicted to recur
more frequently than once a month;
or
- In the case of the General
Assembly or its staff or service
agencies, the General Assembly is in
session; or
● A request involves such a large
volume of records that the custodian
cannot reasonably provide the
records within the 3-day period
without substantially interfering with
the custodian's obligation to perform
other public service responsibilities.