Configuration and Utilities
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Config Download/Upload (JSON)
As the name suggests, this program is used to download and upload the Gold Client
configuration. The intended use case for this program is to streamline support for
customers who may need Qlik team assistance with updating their configuration;
however, it can also be used to simply backup the configuration to file in case the
need arises for restoration. Please see the primary use case “flow” below in case
useful.
• Customer’s User/Admin downloads their Gold Client config to file
• User/Admin sends config file to Qlik Support team via support case
• Qlik Support team uploads this config to internal systems
• Qlik Support team performs updates as required
• Qlik Support team downloads this updated config to file
• Qlik Support team provides file to the User/Admin via support case
• User/Admin uploads config into their respective system(s)
To understand the true benefit of this solution, this same process has previously
required the need to generate transports and to pass them back and forth between
the customer’s team and the Qlik team which, because transports were involved,
typically required the involvement of the customer’s Basis team since access to the
operating system was required. This solution removes some of those potential
bottlenecks thus helping streamline the process.
On the following pages, the introduction section shares useful and important
information regarding all of the various settings and options available within this
program; there are subsequent sections for initiating the download and upload
processes.
Important Notes:
This program requires Gold Client security activity ‘85’ which is the same one that
users must have in order to perform maintenance to the Client Construct and Data
Echo frameworks. It is therefore suggested that this download / upload program be
accessed only by the team’s administrators.
This program can be executed in Production systems; however, it contains important
logic that restricts the content which can be downloaded and uploaded to only those
tables that reside within the /HTG/ (Gold Client) namespace. This safeguard
is in place so that users cannot accidentally or intentionally import or overwrite data
in their Production system.
The Qlik team recommends using this program with some caution because if it were
used incorrectly or maliciously, it could significantly impact a team’s “golden” version
of their Gold Client config; however, be mindful that this program can also be very
useful in order to backup and restore a team’s configuration.