2
Candidate Handbook
ABOUT THE EXAMINATION
The Certified Professional in Patient Safety (CPPS) creden-
tial distinguishes health care professionals who meet the
competency requirements in the areas of patient safety
science and human factors engineering, and who demon-
strate the ability to apply this knowledge to effectively plan
and implement patient safety initiatives. Candidates may
include patient safety professionals, clinicians, non-clinical
health care workers, executives, and other professionals
with the requisite background. These professionals may
work in a variety of settings, including but not limited to,
hospitals, health systems, the home, ambulatory and other
outpatient settings, academia, the community, and provid-
ers of service to the healthcare industry. The CPPS is open
to candidates from the United States as well as practitioners
outside of the U.S.
The certification exam is a rigorous and comprehensive
credentialing process consisting of 110 questions, 100 of
which are scored. The other 10 are pretest questions. You
will be asked to answer these questions, but they will not be
factored into your scored examination result. These pretest
questions are dispersed within the examination and are not
marked in any way. This ensures candidates answer pretest
questions in the same manner as scored questions, allow-
ing the pretest questions to be validated as accurate and
appropriate before being included as a measure of candi-
date competency.
There are three types of questions on the exam:
• Recall: The ability to recall or recognize specific information
• Application: The ability to comprehend, relate or apply
knowledge to new or changing situations
• Analysis: The ability to analyze and synthesize informa-
tion, determine solutions and/or evaluate the usefulness
of a solution
Only a small percentage of the exam questions are catego-
rized as recall. The rest are divided between application
and analysis.
The examination is available in a computerized format on a
daily basis at PSI Test Centers across the United States and
internationally and by Live Remote Online Proctoring.
TESTING AGENCY
PSI Services is engaged in educational and occupational
measurement and provides examination development and
administration to a variety of client organizations. PSI assists
the Certification Board for Professionals in Patient Safety
(CBPPS) in the development, administration, scoring and
analysis of the Certified Professional in Patient Safety (CPPS)
examination.
PSI Services has more than 70 years of experience provid-
ing worldwide testing solutions to corporations, federal
and state government agencies, professional associations,
certifying bodies and leading academic institutions. PSI
offers a comprehensive solutions approach from test devel-
opment to delivery to results processing, including pre-hire
employment selection, managerial assessments, licensing
and certification tests, distance learning testing, license
management services and professional services.
ACCREDITATION
The Certified Professional in Patient SafetyTM (CPPS)
program is fully accredited by the National Commission
for Certifying Agencies (NCCA). Accreditation from
NCCA, the Institute for Credentialing Excellence (ICE)
accrediting body provides independent affirmation that
the CPPS program achieves the highest quality standards
in professional certification. NCCA uses a peer review
process to establish accreditation standards, evaluate
compliance with these standards, recognize programs
that demonstrate compliance, and serve as a resource on
quality certification.
NONDISCRIMINATION POLICY
PSI and CBPPS do not discriminate among candidates on
the basis of age, gender, race, color, religion, national
origin, disability, marital status or any other protected char-
acteristic.
TEST CENTER ADMINISTRATION
Examinations are delivered by computer at approximately
300 PSI Test Centers located throughout the United States.
The examination is administered by appointment only
Monday through Friday. Saturday appointments may be
scheduled based on availability. Appointment starting times
may vary by location. Available dates will be indicated when
scheduling your examination. Candidates are scheduled on
a first-come, first-served basis.
LIVE REMOTE ONLINE
PROCTORING
Examinations are delivered by Live Remote Online
Proctoring to a candidate using their own computer from
their home. The candidate must have a computer with a
web camera that can be moved to display the entire room,
a microphone, and internet connection to download the
PSI secure browser. A compatibility check of the computer’s
audio/video, webcam and system is required prior to
scheduling.
Please be advised: Using a work computer for the remote
proctored exam, even one which passes the System
Compatibility Check, is highly discouraged due to
administrator fire walls and IT security systems which
frequently prevent exam launch.