2020 Reno Police Department: Annual Report

Reno PoliceReno Police

DepartmentDepartment

2020 Annual Report2020 Annual Report

RenoPD.com

In a year of unprecedented challenge, our Reno

Police Department rose to the occasion to keep our

city safe. We applaud their work to bring humanity

and compassion to the community. There has been

transformation across Reno in calls for fair treatment

and equity. The work of RPD is more important to

those goals than ever before.

(Left to right)

Ward 4 - Bonnie Weber, Ward 3 - Oscar Delgado,

Ward 2 - Naomi Duerr, City of Reno Mayor - Hillary

Schieve, At-Large - Devon Reese, Ward 1 - Jenny

Brekhus, & Ward 5 - Neoma Jardon

Message From The Chief

About Reno Police

Department

Crime Statistics

Innovation & Technology

Internal Aairs & Training

Patrol

Community Action &

Outreach

Trac

Detectives

Dispatch

Events & Intel

Regional Operations

Records & Administrative

Support

Front Desk

Victim Services Unit

Satisfaction Survey

Table of Contents

Reno Police Department Annual Report 2020

Message From the Chief

For most of us, the year 2020

conjures up images of challenges

faced as a country, city, and

community. As a nation, we faced

the COVID-19 pandemic, we saw

civil unrest, we faced questions

of policing reform, accountability

and questions surrounding

homelessness and housing came to

the forefront.

The men and women of the Reno

Police Department (RPD) adapted

to these challenges and continue to

dene what it means to be “a model

of policing excellence.” Their work,

along with the work of countless

others, resulted in a more resilient,

innovative, and stable community.

In 2019, the Clean and Safe Team

was launched with a collaborative

eort involving the Reno City

Council, Reno Parks Department,

Reno Public Works, RPD and

numerous private and non-prot

organizations throughout our

community. In January 2020, four

ocers and one sergeant were

added to the Community Action

and Outreach (CAO) Unit and

formed the Homeless Outreach

Team. These ocers worked

with the Clean and Safe Team

and assisted with approximately

875 outreach contacts with the

unsheltered population. Over 60 of

those individuals were connected to

services oered, which can aect

long term change.

In 2021, the Homeless Outreach

Team and Clean and Safe will be

instrumental in helping to guide

individuals out of dangerous, crime

laden, informal encampments and

connect them with services and

housing options that will be oered

through the new Nevada Cares

Campus on E. 4

St. in Reno.

March 2020 brought the start of

the COVID-19 pandemic, and

Emergency Services providers

adapted to nearly daily changing

information. Our sta adjusted

quickly, and contingency plans

were developed to ensure there

would be no interruption of critical

police services, regardless of how

employees were impacted by

possible or actual infection with

COVID-19. Both sworn and civilian

sta immediately embraced digital

technologies and platforms that

allowed them to continue their

work. RPD’s Consolidated Law

Enforcement All Hazards (CLEAR)

Team was instrumental in procuring

equipment to protect those in the

eld while simultaneously working

to ensure a safe work environment.

The death of George Floyd on May

, 2020 triggered nationwide

protests and called on law

enforcement to examine policies,

practices, and the potentialities

for institutional racism in law

enforcement organizations. The City

of Reno experienced many peaceful

protests as well as a riot on May

, 2020. The following day I was

proud to see community members

come together, side by side with their

police, to clean up and to begin the

hard work and dicult conversations

about policing reform.

In August 2020, RPD’s Use of Force

policy was revised to incorporate

what was learned and to formally

acknowledge many practices

already occurring within the ranks of

the department. The practice of de-

escalation was formally introduced

into policy at RPD. Under my

leadership, the use of choke

holds was banned. Additionally, I

required Peer Intervention, where

any ocer, upon observing another

using unjustied physical force,

shall intervene (a practice already

occurring but now formally required

of ocers by policy).

Throughout 2020, every employee

of the department attended Cultural

Competency training. As we always

have, we will continue to evolve our

services so that all citizens within our

community know they can trust and

turn to RPD for assistance. But I will

say with condence, we are leading

the way in meeting these challenges.

In 2020, with support from the

Reno City Council and Pennington

Foundation, we purchased the former

Reno Gazette Journal building and

plan to renovate it into RPD’s new

home, the Public Safety Center.

The rst phase of that renovation is

expected to begin in 2021 with the

hope of moving the majority of the

department’s operations to the new

facility by 2022.

Despite the chaos of 2020,

one point is absolutely clear to

me and to the members of the

Reno Police Department, our

community supports our eorts.

The outpouring of support for this

organization during all of these

trying times was and continues

to be absolutely incredible. On

occasions almost too numerous

to count, businesses, community

organizations, and community

members donated food, gift cards,

equipment, and other items to lift

the spirits of weathered employees.

RPD received thousands of cards,

letters, and memos expressing

support, from authors of all ages,

each one read by employees and

each one a catalyst to keep us all

moving forward.

This is Reno.

This is “Your

Police, Our

Community”

at work.

Respectfully,

Chief Jason Soto

RenoPD.com

Reno is located in northern Nevada

and is best known as a tourist

location with a growing and diverse

population and economy. The Reno

Police Department (RPD) has an

authorized stang level of 339

sworn police ocers and serves

a population of approximately

250,000 residents. In addition, RPD

serves approximately four million

visitors annually.

RPD is nationally recognized

as a model for community-

oriented policing and problem

solving. Our motto, "Your Police,

Our Community," exemplies

our commitment to creating

partnerships with community

members, local businesses and

other agencies and organizations

to make Reno a safe and pleasant

place to live and work.

Our Mission

We are committed to partnering

with our community to create a safe

city by providing the highest level of

police services.

Our Vision

The Reno Police Department

will be totally integrated into the

community and viewed as a model

of policing excellence.

Contact Information

EMERGENCY HELP

9-1-1

NON-EMERGENCY DISPATCH

(775) 334-2121

NON-EMERGENCY HELP

(775) 334-4636

MAIN STATION FRONT DESK

(775) 334-2175

WEBSITE

RenoPD.com

About Reno Police Department

126,149

Service Calls

10,512

Per Month

345

Per Day

115

Per Shift

2020 Service Calls

Reno Police Department Annual Report 2020

K-9

SWAT

CSO

SAVE

Downtown

Unit

MOST

Special

Events

HMU

PTO

CINT

CLEAR

CAO

PIO

Regional

Gang Unit

Regional

Narcotics

Unit

Human Ex-

ploitation and

Trang Unit

Regional

Crime

Suppression

Unit

No. Nevada

Regional

Intelligence

Unit

Gang Crimes

Detectives

No. Nevada

Interdiction

Task Force

Regional Sex

Oender Unit

Regional

Repeat

Oender Unit

Regional

Crime

Analysis Unit

Extradition

Grati

Enforcement

Team

Project Safe

Streets Task

Force Ocers

RHU

Work

Cards

Budget

Grants

Evidence

Motor

Ocers

Training Sta

Ocers

Burglary

Support

Sta

Payroll

Supply

Crash

Investigators

Background

Investigators

Financial

Crimes

Trac

Detectives

Sex

Crimes

Major Crash

Investigations

Family

Crimes

DUI

VSU

Missing

Persons

Computer

Crimes

PATROL

4 Lieutenants

COMMUNI-

TY ACTION

& OUT-

REACH

Lt. Lahren

GANG

ENFORCE-

MENT

Lt. Dugan

NARCOTICS

INVESTIGA-

TIONS

Lt. Jones

VICE INVESTI-

GATIONS

WCSO Lt.

Solferino

STREET

CRIMES

Sparks PD

Lt. Marconato

INTELLI-

GENCE

SECTION

WCSO Lt.

Solferino

RENO

EMERGENCY

DISPATCH

Act. Mgr. Moore

INVESTI-

GATIONS

Lt. Larson

TRAFFIC

Lt. Shaw

TRAINING

Lt. Snover

RECORDS

Mgr. Almario

ADMINIS-

TRATIVE

SERVICES

Mgr. Rodriguez

INTERNAL AFFAIRS

Lt. Snover

COMMANDER

Cmdr. Thew

COMMANDER

Cmdr. Robinson

COMMANDER

Cmdr. Garlock

SUPPORT SERVICES DIVISION

D.C. Robinson

COMMUNITY SERVICES DIVISION

D.C. Miller

REGIONAL SERVICES DIVISION

D.C. Venzon

CHIEF OF POLICE

Soto

RPD Personnel

Demographics

Sworn Ocers

& RPD

Employees

31.2%

Female

68.8%

Male

Reno Police Department Annual Report 2020

79.1%

Caucasian

11.2%

Hispanic or

Latino

3.1%

Undisclosed

1.1%

American Indian

or Alaskan

Native

2.9%

Asian

1.1%

Two or more

1.5%

Black or African

American

RenoPD.com

New Employees

CIVILIAN

Jamie Barrett Supply Tech

Jessica Nolan Management Asst.

Julie Orellana Police Asst. I

Cassandra Parshall Admin Secretary

Christina Rodriguez Admin Services

Manager

DISPATCH

Secret Holt-Soto

Megan King

Linda Maines

Kendra Plemel

Nakia Rios

SWORN (POLICE OFFICER)

Colton Albert 06/09/20

Tyler Baehr 06/09/20

Tyler Brooks 06/09/20

Jake Brunson 12/10/20

Brendan Collins 06/10/20

Michael DeSerio-Ghiglieri 06/09/20

Christian Fleck 12/10/20

Scott Gauthier 06/09/20

Richard Jager 06/09/20

Connor Kurze 12/10/20

Galen Schmidt 06/09/20

Zachary Souza 12/10/20

Casey Thomas 06/09/20

Daniel Wallace 06/09/20

Steven Welin 06/09/20

Ralf Yap 12/10/20

Retirements

CIVILIAN

Donna Bonnett 06/04/20

Johanna Heidenreich 09/08/20

Lori Heidenreich 10/08/20

Cindy Leslie 01/30/20

Bridget Pincolini 01/02/20

Whitney Pomi 10/20/20

Ronald Rice 06/01/20

Deborah Rodrigues 01/16/20

Evelyn Warner 01/02/20

Victoria Welding 06/04/20

DISPATCH

Betty Cross 10/05/20

SWORN (POLICE OFFICER)

Paul Adamson 02/12/20

Kevin Collins 04/11/20

Timothy Donohoe 05/21/20

Stacey Gardner 07/30/20

Mark Grin 09/02/20

Jennifer Hanifan 03/10/20

Robert Hanifan 02/24/20

Jayson Hill 06/22/20

Scott Johnson 10/16/20

Ernesto Leyva 01/02/20

Brandon Neagle 06/18/20

Colby Palmer 10/15/20

James Pitsnogle 03/10/20

Jeremie Pordon 07/14/20

William Rulla 07/08/20

Lyle D. Steens 08/02/20

Byron Venzon 07/24/20

Promotions

Doreen Avila Records Supervisor Jerel Hallert Lieutenant

Michael Browett Lieutenant Ernest Kazmar Sergeant

Eugenio Bueno Sergeant Lynn La Vanway Records Supervisor

Sara Colacurcio Dispatch Curry Lynch Sergeant

Ryan Connelly Lieutenant Steven Mayeld Sergeant

Anthony E. Elges Lieutenant Joseph R. Robinson Commander

Sean Garlock Commander Scott R. Smith Sergeant

Sean Gibson Sergeant Jason Welch Sergeant

Matthew Green Sergeant

Sworn

Ocers

Deputy Chief, Lieutenant,

Sergeant, Ocers & Recruit

RPD

Employees

(Non-Sworn)

Administrative, Chief of Police,

CSO, Crime Analyst, Dispatch,

Evidence Technician,

Maintenance, Oce Assistant,

Police Assistants, Records,

Services, Secretary, Victim/

Witness & COAP Grant

Project Coordinator

9.7%

Female

90.3%

Male

65.9%

Female

34.1%

Male

Reno Police Department Annual Report 2020

Guiding Principles

The Guiding Principles are intended

to ensure the success of the

department's mission, vision and

values. Each Guiding Principle has

a group that meets to bring together

ideas from every employee in our

organization.

Reno Police Department Annual Report 2020

Respect

Treating everyone with dignity,

empathy and fairness

Integrity

Service that demonstrates

honesty, professionalism and

dedication in all actions

Service

Proactively respond to the

changing needs of the community

and department through open

communication, accountability

and professionalism

Fairness

Consistent, ethical and impartial

treatment of everyone

RenoPD.com

2019

Population: 255,170

2018

Population: 248,806

2019

Population: 255,170

2018

Population: 248,806

2020

Population: 260,713

2020

Population: 260,713

Assault

Arson

Robbery

Vehicle

Theft

Rape

Larceny/

Theft

Burglary

Murder

4,488

4,138

3,574

1,029

1,010

260

294

165

254

936

951

303

1,050

168

3,930

3,187

2,167

1,073

Crime Statistics

RenoPD.com

Reno Police Department Annual Report 2020

7K+

MyRPD

App Users

700K+

Web page visits

RenoPD.com

30K+

Followers

@RenoPoliceDepartment

9K+

Followers

@Reno_Police

14K+

Followers

@RenoPolice

Secure

Online Shifts

Incident

Reporting

Shift Logs

Updated

Crime

Reports

Transparency

Area Incidents

Social Media

Community

Interaction

Citizen Reporting

Real Time Information

Vital

Information

Policies

Procedures

Missing

Person ATLs

Stolen

Vehicles

Peer-to-Peer Surveys

Alerts

Laws Codes

Statutes

Ocer Safety

Bulletins

Innovation & Technology

Web Presence &

Social Media

In addition to supporting and

continually optimizing various

internal systems, the RPD's Oce

of Innovation and Technology

continued work on several large

undertakings, started new projects

and worked to improve some

existing tools and services. Coming

o of several eective internal

development projects in 2019

designed to cut costs and create

eciency focus in 2020 shifted to

projects that will directly impact

better serving citizens, victims of

crime and the community at large.

Our new custom-built online

crime reporting system is content

complete and nearing the nish

line. This project has many

components and we are now

completing the last of the required

integrations now.

Throughout the Covid-19

pandemic, RPD’s Innovation and

Technology team has been vital

in terms of citizen engagement

and outreach. The last year has

required the department to shift

service availability and processes

with little or no warning. One of our

primary focuses was to maintain

clear and timely communication

with citizens via our online services

and web presence. A lot of time

was spent ensuring that as the

dynamic situation shifted, we

were able to publish the latest

information without delay.

In addition to ongoing project

development, the department's

ever-growing web oerings and

social media presence require

persistent attention in keeping

content relevant and up-to-

date, in addition to facilitating

eective community outreach

and engagement. The RPD's

social media team is instrumental

in leveraging these services

to best meet the needs of the

community in terms of publishing

vital information and staying up-to-

date on engagement events such

as symposiums, conferences or

the popular Cup with a Cop event

to name a few. In signicantly

increasing numbers, citizens turn

to our website and social media

for the most direct and latest

information available.

For 2020, RPD had approximately

30k Facebook followers, 14k

Twitter followers and 9k Instagram

followers.

RenoPD.com

Internal Affairs & Training

Internal Aairs (IA)

(775) 334-2106

IA has established a performance

system of accountability for our

community and RPD personnel

who believe that members of our

organization may have performed

in a less than professional manner.

IA conducts investigations into

complaints of employee misconduct

and monitors investigations being

conducted by an employee’s

direct supervisor. The IA Section

participates in several community

events throughout the year such

as the Symposium on Community

and Policing, the Citizen’s Police

Academy and the Community and

Media Training Day.

Training

(775) 789-5421

The Training Section is responsible

for continuing education for

employees and assisting with the

Northern Nevada Law Enforcement

Academy. Continuing education

includes training in such areas

as arrest and control techniques,

alternative weapons use and

rearms qualications as prescribed

by the State of Nevada Peace

Ocer and Standards Training.

The Training Section produces and

conducts progressive training on

various topics of national trends and

concerns such as active violence,

ocer ambush, and topics related

to use-of-force and de-escalation

techniques. Continuing education

also includes topics such as

constitutional law, search-and-

seizure, building searches and

emergency vehicle operations.

The Training Section blends

classroom instruction with problem-

based learning and scenario-based

training while following a values and

ethics-based training philosophy.

RECRUITMENT

Our Police Recruiters are

continuously recruiting for a

diverse range of applicants. These

applicants range from police ocers

to Community Service Ocers

(CSO) and from Victim Advocates

to the numerous administrative

support positions. Recruiters

attend several community events

throughout the year and hold events

such as the Run with the Recruiter

and Applicant Information Sessions.

BACKGROUND

INVESTIGATIONS & HIRING

Our background investigations

and hiring units are responsible

for ensuring our hiring process

promotes eciency and quality.

Investigators ensure future

employees share our department’s

values and the vision of our

community. They ensure all future

employees embody a sense of

service and team orientation,

possess communication and human

relations skills and have self-control

and empathy.

Senior Axillary

Volunteer Eort

Program (SAVE)

(775) 348-6925

SAVE is a uniformed civilian

volunteer organization with the

purpose of relieving police ocers

of certain duties and providing an

increased level of crime prevention

through patrol and observation

and enforcing handicap parking.

SAVE members averaged about 85

members throughout the year, have

a non-confrontational approach,

and under NRS 484B.470, are

authorized to issue handicap

parking citations.

20,949

Total Hours

7,979

Non-Patrol

Hours

2,228

City Hall

1,243

Car

Patrols

479

Handicap

Citations

263

House

Checks

Foot Patrols

Reno Police Department Annual Report 2020

Police Training Ocer (PTO)

& Patrol Supervisor Training

(PTS)

The PTO program, developed in 1999 in conjunction

with the COPS oce, was designed to be an adult-

based community policing-centered training model.

It replaced the FTO program used prior to 1999. The

program focuses on performance competencies rather

than completion of specic tasks.

New ocers are expected to use problem-solving

skills to apply the skills and abilities they have

learned to address calls. This encourages a transfer

of knowledge from previous experiences to new

experiences. Supervisors are trained using the same

program tenants.

Ocers

Completed

PTO

Sergeants

Completed

PTS

Lieutenants

Completed

PTS

K-9 Unit

The K-9 Unit mission is to maintain a team of highly

trained ocers and canine partners who are prepared

and equipped to assist with critical incidents which go

beyond the scope of normal police operations. They

also handle routine calls for service, assist ocers

with narcotics and explosive searches, and are called

upon to do demonstrations.

The K-9 Unit often speaks at community events and

at area schools. Utilizing the natural abilities of their

canine partners, these specially-trained ocers have

proven to be a great asset to the department.

226

Alarm

Calls

Article

Searches

Suspect

Apprehensions

191

Narcotic/Interdiction

Snis

Missing Persons and

Suspects

Patrol

RenoPD.com

Downtown

Enforcement Team

(DET)

DET is a proactive group of ocers

who use bicycles to patrol the BID

in downtown Reno. Their mission is

to help improve the quality of life for

the residents in the downtown area

and provide a safe environment for

the visiting tourists.

Ocers utilize community policing

and intelligence-led policing

strategies to identify and address

crime trends and solve neighborhood

problems. DET works closely

with the Ambassador program in

addressing chronic nuisance issues

as well. DET is comprised of 12

ocers and two supervisors divided

evenly into two teams for 7 days a

week coverage. They are funded

through the Business Improvement

District (BID) tax assessment and

RPD general fund.

Ocers

Supervisors

Critical Incident

Negotiation Team

(CINT)

CINT handles hostage situations,

barricaded subjects and similar

incidents by protecting the lives

and the safety of citizens through

professional negotiations. CINT is

composed of volunteer members

from RPD, UNRPD, and regional

partners to include M.O.S.T.

(Mobile Outreach Safety Team) and

participates in joint regional training

throughout Northern Nevada.

Missions

Honor Guard

It is the mission of the RPD’s Honor

Guard to respond to special events

as a highly disciplined team serving

with honor at ceremonial functions,

with respect and dignity at funeral

services for active/retired personnel

and personnel who have died in the

line of duty, and provide comfort and

compassion for the survivors.

These events are approved by the

Chief of Police/Designee and they

are accomplished through drilling

in military etiquette and attention to

detail.

Due to COVID-19 restrictions

attendance at our various events

was limited. The Honor Guard is

hopeful to participate in many more

events in 2021.

Color Guard

Trainings

Memorial

Funerals

Other

Reno Police Department Annual Report 2020

Community Service

Ocers (CSO)

CSOs are non-sworn civilian

employees whose primary function

is to take and process police

reports. Their duties also include the

collection of evidence, enforcement

of city parking regulations, trac

control, operational assistance

with special events, response to

non-hazardous calls for service

and involvement in missing person

investigations. CSOs often recognize

crime trend information and

expeditiously notify patrol ocers,

who have made several arrests or

recoveries of stolen property as a

result of the CSO work product.

The RPD currently employs seven

community service ocers: Mark

Greenwell (since 1997), Tazy Ciofalo

(since 1998), Luana Johnson (since

1999), Anje Earl (since 2016),

Tamara Lamoureaux (since 2016),

Charlene Riordan (since 2018) and

Marie Rodriguez (since 2018).

3,882

Calls for Service

3,426

Reports Taken

Consolidated Law

Enforcement All-

Hazards Response

(CLEAR)

The CLEAR team was created to

ll the gap in investigations where

hazardous materials are present

or were utilized in criminal activity.

This team is currently composed of

ocers from RPD and University

of Nevada Police Department

(UNRPD).

In 2020 CLEAR was responsible

for the Department’s response to

the COVID pandemic. This included

acquiring and distributing PPE, policy

and procedure changes, training

of Ocers and decontamination of

the main station, substations and

equipment. CLEAR works closely

with TRIAD (Reno-Sparks-Truckee

Meadows Hazardous Materials

Response Team) as well as the

National Guard’s 92

Civil Support

Team and the ARMOR Team from

Las Vegas.

CLEAR has participated in and co-

hosted several community events,

readiness exercises and mass

casualty tabletop exercises. Each

member has received specialized

training in chemical, biological,

radiological, nuclear detection,

explosive detection, mitigation and

evidence collection.

Special Weapons

and Tactics Team

(SWAT)

SWAT is composed of specially

trained and equipped personnel

who respond to the community’s

most emergent needs under a

variety of circumstances. The types

of missions where the team is

activated include high-risk warrant

service, barricaded and armed

suspects, hostage rescue, crowd

control, dignitary protection and

emergency response to critical

incidents.

SWAT maintains a close relationship

with our regional partners and

participates in joint training

exercises throughout Northern

Nevada. SWAT works with federal

law enforcement authorities,

provides site security and conducts

dignitary protection for high prole

visitors to the community.

Missions

RenoPD.com

CAO Mission

CAO’s mission is to infuse the

principles of Community Oriented

Policing and Problem Solving,

Intelligence Led Policing/Crime

Fighting, Crime Prevention

Through Environmental Design,

resource management and

innovative policing principles

designed around developing

social capital within our

communities to reduce crime and

calls for police service. CAO also

works to infuse those principles

into the RPD.

Homeless Outreach

Team

Newly formed in 2020, the Reno

Police Department established

a team dedicated to assisting

the unsheltered population with

homelessness concerns.

Consisting of four Ocers and a

Sergeant, this team partners with

other City Departments, other

Agencies and Organizations to

provide outreach and connect

those in need with resources.

Unsheltered

Outreach and

Homeless

Evaluation Liaison

Program (HELP)

The goal of HELP is to provide

homeless individuals, who are

utilizing services and generating

police calls, with assistance in

reuniting with family or friends in

a stable environment.

Community Action & Outreach

Reno Police Department Annual Report 2020

Junior Cadet

Program

(775) 348-6925

The RPD Junior Cadet Program

is for young men and women

interested in learning about law

enforcement careers. Designed

for students between the ages of

fourteen and twenty, the program

oers the opportunity for community

involvement while gaining valuable

law enforcement knowledge.

The Junior Cadet Program consists

of one lieutenant coordinator, three

ocer advisors, and 15 cadets.

As with many programs in 2020,

the Covid-19 pandemic limited

the number of events the cadets

were able to assist with. In 2020,

the cadets assisted with the RPD

Annual Survey, Police Academy

training scenarios, rearms range

clean-up, and Mayor Bob Cashell’s

funeral services.

360 Blueprint

(775) 657-4682

Created by a local pastor and RPD

ocer in 2013, the 360 Blueprint

Initiative works with and mentors

at-risk elementary school-aged youth

within the Washoe County School

District (WCSD). The program is

a partnership between community

churches, local law enforcement,

and volunteer mentors who

build relationships with selected

students in the context of academic

achievement, social development,

and friendship.

Crisis Intervention

Team (CIT)

CIT brings together law

enforcement, mental health

providers, hospital emergency

departments and individuals with

mental illness to improve responses

to people in crisis. The CIT program

enhances communication, identies

mental health resources and

ensures ocers have the training

and support they need.

Mobile Outreach

Services Team

(MOST)

MOST provides follow-up services

for individuals whose mental illness

impacts their community. They also

provide assistance to individuals

who require aid in managing their

mental health treatment programs.

Therapists from Washoe County

Adult Human Services and Ocers

are able to conduct outreach

services for the improvement and

stability of the mentally ill and

homeless populations.

Motel Improvement

Team (MIT)

The mission of MIT is to change

the environment in and around

each motel in order to create a

safe, thriving, healthy and law-

abiding neighborhood. This shall

be accomplished through a joint

partnership with Code Enforcement,

other City of Reno departments and

other agencies within the region.

Crime Free Multi-

Housing (CFMH)

The CFMH program is a state-of-

the-art crime prevention program

designed to reduce crime, drug

activity and gangs on apartment

properties. CFMH also looks at

the Crime Prevention Through

Environmental Design (CPTED)

theory and how it can apply to

property throughout Reno.

Reno Police Department Annual Report 2020

RenoPD.com

Traffic

Mission

The Trac Section is committed

to enhancing trac safety for our

community through education,

enforcement, and engineering.

EDUCATION

Conduct initial public awareness

campaigns via PIO/media. Utilize

reader boards in designated

areas to educate motorists and

pedestrians using roadway

pedestrian presence and law

enforcement operations. Create

and distribute informative and

instructional posters and display

conspicuously in trac corridors.

Work with WCSDPD Safe Routes

Program to promote education

for elementary and middle school

students.

ENFORCEMENT

Conduct targeted enforcement of

drivers, focusing on right-of-way

(ROW) and other contributing

violations such as speed, impaired

driving, and distracted driving.

Conduct targeted enforcement of

pedestrians, focusing on crossing

laws and ROW violations.

ENGINEERING

Present data to City of Reno trac

engineers for additional analysis

during bi-weekly meetings focusing

on hot spots and citizen complaints.

Assess engineering dynamics in

the eld and forward concerns

to engineers. Work with Nevada

Department of Transportation,

Oce of Trac Safety to improve

road safety through engineering on

all State Routes within the City.

Stang

The Trac Section in 2020

consisted of one lieutenant, two

sergeants, two detectives, six crash

investigators, four DUI ocers, 12

motor ocers, one civilian support

person, and one part-time victim

advocate.

Highlights

The Trac Section worked

with the Nevada Department of

Transportation, Oce of Trac

Safety, RPD Professional Sta,

and several regional partners to

substantially increase our grant

funding in FY20/21. This includes

grants for Pedestrian Safety, DUI

Enforcement, Joining Forces

(which includes Speed, DUI,

Seat Belt, Pedestrian Safety, and

Distracted Driving in partnership

with other agencies), and the

development of two new grants

that focus on Distracted Driving,

and School Zone Safety.

The Trac Section also received

funds from the Federal Motor

Carrier Safety Administration for

enforcement related to commercial

vehicles. In 2019 we managed

approximately $76,000 in grant

funding. In 2020 we increased that

funding to more than $469,000

dedicated to improving safety for all

road users.

1,030

2017

1,033

2018

922

2019

922

2020

793

2016

648

2015

710

2014

Reno Police Department Annual Report 2020

Motors

RPD motor ocers are routinely

assigned to high-crash locations and

conduct enforcement to positively

inuence driving behaviors. They

also assess other contributing factors

and forward their observations to City

of Reno trac engineers for further

review and possible action. Section

members also respond to citizen

concerns regarding trac issues and

requests for targeted enforcement.

Detectives

Trac Detectives conduct

investigations related to crashes

involving property damage, injuries,

fatalities, and hit-and-run drivers.

DUI Enforcement

Ocers

DUI enforcement ocers are

assigned exclusively to enforce drunk-

driving laws and they drive vehicles

specically equipped to assist in

detection and apprehension of those

driving under the inuence.

Crash Investigators

Crash Investigators work in the

eld and are assigned shifts spread

over each day of the week from

6:00 am to 11:00 pm to investigate

property, injury, fatal, and hit-and-run

trac crashes. They drive vehicles

equipped with specialty equipment for

the investigation of crashes.

Major Crash

Investigation Team

(MCIT)

Trac Detectives and Crash

Investigators comprise this

specialized team. MCIT investigates

major crashes involving serious bodily

injury and death. Investigators receive

advanced training in major crash

investigations and reconstruction.

RenoPD.com

Grant Programs

The Trac Section applied for

and was awarded monies under

the following three recurring grant

initiatives in 2020: Joining Forces,

the Oce of Trac Safety Grant for

Pedestrian Safety, and the Oce

of Trac Safety for a grant initiative

which focuses exclusively on

impaired driving.

JOINING FORCES

This initiative promotes an

educational and enforcement

partnership with numerous

state and local law enforcement

agencies during several

nationally-sponsored operations

throughout the year. During these

operations, ocers in the region

focus on specic behaviors known

to cause crashes including:

distracted driving (cell phone

usage), DUI, lack of seat belt

restraint, speed and pedestrian

awareness. This grant was

awarded through the State of

Nevada Oce of Trac Safety.

$74,400

Joining Forces Grant

PEDESTRIAN SAFETY

This grant can help pay for

enforcement operations which

target violators of pedestrian-

related laws and educational

programs designed to teach

children safe crossing behaviors.

$40,000

Pedestrian Safety Grant

IMPAIRED DRIVING

This grant program provides

money to increase the number

of ocers patrolling the streets

proactively looking for impaired

drivers. The days and time

periods these additional DUI

enforcement ocers are

deployed are based on peak time

periods according to national

and local data. This grant was

awarded through the State of

Nevada Oce of Trac Safety.

$40,000

Impaired Driving Grant

DISTRACTED DRIVING

This grant was new to RPD this

year and focuses on decreasing

crashes through the enforcement

of Distracted Driving laws.

$20,000

Distracted Driving Grant

SCHOOL ZONE

ENFORCEMENT

This grant is new to RPD this year

and provides funding for additional

school zone enforcement following

a devastating 2019/2020 school

year that had 31 injury crashes in

the WCSD, including two major

injury crashes and a fatality

involving students traveling to or

from school. This grant is provided

by the Nevada Oce of Trac

Safety and is in partnership with

the WCSDPD, SPD and NHP.

$30,000

School Zone

Enforcement Grant

HIGH PRIORITY COMMERCIAL

MOTOR VEHICLE

This grant is administered

through the Federal Motor

Carrier Safety Administration and

provides funds for Commercial

Vehicle Enforcement and

Inspection Stations. Reno

has evolved into an important

industrial shipping hub due to its

centralized location and proximity

to most major West Coast cities.

The goal of the grant is to prevent

crashes, injuries, and fatalities

related to large trucks and buses

in the Reno Metropolitan area.

$265,430

Commercial Vehicle

Enforcement Grant

Reno Police Department Annual Report 2020

1919

Victim Services

The Trac Section has a dedicated part-time victim

advocate funded under a Victims of Crime Act (VOCA)

grant designed to provide support to survivors and families

who have been impacted by trac crimes, such as DUI

and hit and run, which cause serious injury or death.

The program allows us to better serve victims of crime

by connecting them to counseling, nancial assistance,

witness support, and other services.

19.2%

Personal

Advocacy

13.5%

CRJ Process

3.8%

Counseling

Referrals

2.6%

In-Person

Contact

2020

Victim Services

Provided

3.2%

Court

Preparation

8.3%

Victims of Crime

Program

2.6%

Hospital Visits

47.4%

Follow-up

Contact

Local and Statewide Trac

Safety Coalition Engagement

In 2020, the RPD Trac Section participated in and

attended regular meetings related to the following

initiatives:

• Northern Nevada DUI Task Force

• Strategic Highway Safety Plan/NV Zero Fatalities -

Impaired Driving Task Force

• Impaired Driving Task Force

• Strategic Highway Safety Plan/NV Zero Fatalities

• Intersection and Pedestrian Task Force

• Nevada Trac Incident Management Coalition

• City of Reno 3E Working Group

• Vision Zero Truckee Meadows

• Washoe County School District Safe Routes to

School program

Crash Statistics

In calendar year 2020, the City of Reno had 22 fatal

crashes, eight of which involved pedestrians. This is

the same number of pedestrian fatalities that we saw in

2019. We also saw an increase in motorcycle fatalities,

from ve in 2019 to nine in 2020. One hundred percent

of those motorcycle fatalities involved DUI on the part of

the rider, or the striking vehicle.

Four of the motorcycle fatalities involved poly-DUI

where more than one intoxicating substance was found.

A study done by the Insurance Information Institute

in 2017 found that motorcycle riders were 27 times

more likely to die in a crash than someone driving an

automobile. The lack of protection oered to the rider

is inherently dangerous and combining that risk with

driving while intoxicated can be deadly.

At least 11 of our fatal crashes this year involved

DUIs (toxicology is still pending on two crashes). Our

percentage of DUI fatal crashes is above the national

average. According to the Insurance Information

Institute in 2018 approximately 29% of fatal crashes

involved DUI nationwide. Locally, we are closer to 50%

of our fatal crashes involving DUI.

Don't

Drink and

Drive

Cross At Marked

Intersections

Wear Light Colored

Or Reective

Clothing

Don't Think That

You Can Outrun a

Moving Vehicle

Wear a

Seatbelt

Don't

Speed

Obey Trac Signals

Don't Allow

Distractions

While Driving

DRIVERS

PEDESTRIANS

RenoPD.com

Detectives

Mission

The mission of the Investigations

Section is to provide the highest

level of investigative services to

the citizens of the City of Reno.

Investigations will be completed

in a thorough and timely manner

using the most advanced

investigative practices. The goal

of each investigation is to examine

the evidence to get to the truth,

exonerate the innocent and

substantiate the culpability of the

guilty to hold them accountable for

their actions.

The Investigation Section partners

with a variety of local, state and

federal agencies to leverage

the best investigative skills and

techniques available. Detectives

will use a methodical approach and

investigate each case on its own

merits, while treating the citizens

of Reno with respect, integrity, and

fairness, providing the community

with the highest level of service.

Burglary Unit

(775) 657-4762

The Burglary Unit conducts a

multitude of operations for the police

department. These operations

include burglary investigations,

arresting burglary suspects, and

recovering stolen property for

victims. Investigative assignments

routinely involve commercial

burglaries, residential burglaries

and automobile theft. Currently

the unit consists of one sergeant,

ve detectives and one civilian

employee. In 2020, the unit

reviewed over 1,200 cases.

Financial Crimes

Unit

(775) 334-2107

The Financial Crimes Unit

investigates a variety of white-

collar crimes including: identity

theft, fraud, elder nance abuse,

embezzlement, forgery and

check/credit card oenses. The

unit remains vigilant as criminals

continue to exploit technology for

fraudulent purposes. The unit works

closely with the Computer Crimes

Unit, and with federal, state, and

local law enforcement agencies, as

well as nancial institutions.

Missing Persons Unit

(775) 321-8372

The Missing Persons Unit has one

full time member and is responsible

for assisting local police agencies

in coordinating, investigating, and

responding to cases involving

missing persons, runaway children,

and unidentied living or deceased

individuals. The RPD Missing

Persons Unit investigates, on

average, 250 missing adult cases

and 650 runaway juvenile cases

yearly. Contact RPD Dispatch

at 334-COPS (2677) to initiate a

missing persons report.

Reno Police Department Annual Report 2020

2121

Robbery/Homicide

Unit

(775) 334-2188

The Robbery/Homicide Unit is a

highly specialized unit dedicated to

investigating major crimes such as

homicides, robberies and suspicious

deaths. The unit is composed of two

Sergeants, 12 Detectives and one

professional sta member. The unit

strives to improve the quality of life

for the citizens of Reno by holding

those who commit these heinous

crimes accountable through the

criminal justice process.

The Robbery Homicide Unit is also

a participant in the Washoe County

Regional Ocer Involved Shooting

Protocol, which is a specialized

team dedicated to the fair and

impartial investigation of ocer

involved shootings.

Computer Crimes

Unit (CCU)

(775) 334-2107

The Computer Crimes Unit

investigates computer facilitated

crimes and provides investigative

support to all investigations

involving digital evidence. Computer

crimes are the fastest growing

crimes in the US today, causing

over $100 billion dollars in losses

a year. Investigators work on

criminal cases in the City of Reno

as well as providing their expert

assistance to all Northern Nevada

law enforcement agencies.

RPD CCU Detectives work in

conjunction with the Washoe

County Cyber Crimes Unit, SPD,

UNRPD, FBI Internet Crimes

Against Children Task Force, USSS

Electronic Crimes Task Force,

Nevada Department of Public Safety

and numerous other local and

regional law enforcement partners.

Sex Crimes/Child

Abuse Unit

(775) 657-4745

The Sex Crimes and Child Abuse

Unit conducts fair and thorough

investigations of crimes committed

against child victims of neglect,

endangerment, sexual, and

physical abuse, as well as sexual

crimes committed against adults.

The specialized unit is comprised

of eight experienced detectives

trained to handle these sensitive,

unique and sometimes dynamic

investigations. All members of the

unit are certied by the National

Association of Certied Child

Forensic Interviewers and serve on

the Washoe County Child Advocacy

Center’s multidisciplinary team.

The unit frames all investigations

through a victim-centered

approach, which seeks to minimize

retraumatization associated with

the criminal justice process.

Detectives apply eective and

timely investigative procedures

and collaborate with victim

support services and community

organizations to ensure that victims

and their families receive the

resources they need throughout the

entire investigative process.

The goal of the Reno Police Sex

Crimes and Child Abuse Unit is to

pursue justice for all victims and

seek to hold those who violate the

law accountable for their actions.

Family Crimes Unit

(775) 334-2134

The Family Crimes Unit investigates

both crimes against persons, as

well as crimes against property.

Although property crimes are within

the purview of the unit, the Family

Crimes Unit focuses primarily on

crimes against persons with a

focus on domestic violence. These

crimes include (but are not limited

to) assault and battery, domestic

battery/strangulation, stalking,

harassment and protection order

violations. Specic to this unit

are tools such as SDFI image

enhancement, which assists in

highlighting bruising and injuries

not easily seen by the naked eye

through negative lter inversion.

In 2020, this unit received

approximately 1,850 cases for

review. The Family Crimes Unit

also works to impact public policy,

increase public awareness,

and develop community-based

responses to domestic violence

to eect an overall reduction of

criminal behavior. Family Crimes

works closely with RPD’s victim

advocates to provide service and

support to victims. Detectives strive

to maintain the family as a unit while

eectively working to break the

cycle of family violence.

RenoPD.com

Dispatch

Reno Public Safety

Dispatch is the heart of

all public safety for the

City of Reno, providing

the life-saving link

between the public and

the many public safety

and emergency service

agencies of our region.

Reno Dispatch is the

largest dispatch center in

the State outside of Clark

County and serves as the

Public Safety Answering

Point (PSAP) for 9-1-1

services for the City of

Reno.

Reno Dispatch provides

full dispatch services 24

hours a day, 365 days a

year, which includes 9-1-1

and non-emergency call

processing for RPD, RFD,

University Police Services

(for both UNR and

TMCC), Reno Marshals

Oce, and Reno Public

Works Parking Violation

Attendants.

Mission

The mission of Reno

Public Safety Dispatch

is to provide exceptional

quality service to our

citizens and partner

agencies in an expedient,

professional, and

compassionate manner

while respecting the

diversity of our community

and recognizing our

employees as our most

valuable asset.

475,116

Telephone calls

processed yearly

204,011

Police, re and

medical calls

dispatched yearly

1,301

Telephonic citizen

contacts daily

588

Police, re and

medical calls

dispatched daily

2020

Dispatch

Statistics

Reno Police Department Annual Report 2020

9-1-1 Tips

When Calling 9-1-1

• Know the location of the

emergency

• Stay calm and speak clearly

• Answer the dispatcher's questions

• Stay on the phone (if it’s safe to do so) and do not

hang up until the dispatcher tells you to do so

While Texting 9-1-1

Texting 9-1-1 is benecial to those who are hard of hearing, deaf, or speech-impaired,

but residents should only text 9-1-1 when calling 9-1-1 is unsafe or not possible.

CALL IF YOU CAN,

TEXT IF YOU CAN’T

• Include the location and type of help needed

• Answer questions and follow instructions

• Do not power o your phone until a dispatcher

tells you to do so

When to call Non-Emergency

(775) 334-COPS (2677)

• Noise disturbances

• Parking problems

• Past-tense crimes

Call 9-1-1 for Emergencies that require immediate attention

from police, fire or ambulance services and include:

All Crimes In

Progress

Major

Crimes That

Have Just

Occurred

Any Potential

Injury or

Death

Any Medical

Emergency

Any Type of

Fire

Reno Police Department Annual Report 2020

RenoPD.com

Special Events & Intel

RenoPD.com

Mission

The Mission of the RPD Special Events

Unit is to ensure the safety and security

of the event through a tourism-based

policing philosophy, and partnering with

the Citizens of Reno, City departments

and event promoters to provide the

highest levels of police services.

Reno has established itself as a

destination city hosting nearly 200

unique events in 2019. For 2020, the

COVID pandemic had a major impact on

Special Events for the year, resulting in

the majority of the events not happening

or requiring signicant changes to meet

COVID restrictions. These events can

range from local block parties to premier

nationally recognized events such

as Hot August Nights, Reno Rodeo,

Street Vibrations and the National

Championship Air Races.

Each one of these events has their own

dynamic and requires specic planning

to ensure a safe, orderly, and successful

event. If you are looking to hold an event

in the City of Reno please visit:

Reno.gov/Business/Special-Events-Oce.

Public Information

Ocer (PIO)

The PIO is the single point of contact

that encourages open lines of

communication between RPD and

the community for news media and

community information. The PIO is

available to assist members of the

media in the gathering of information

and reporting on news events impacting

residents and visitors to Reno.

The PIO also is responsible for

maintaining and posting on various

social media sources to keep the

community informed on RPD-related

issues. The PIO also produces all critical

incident videos. Follow RPD on any of

our social media accounts.

Social Media

MyRPD app

RenoPD.com

RenoPolice

RenoPoliceDepartment

Reno_Police

RCSU Stats

Cases

372

Arrests

161

Firearms

O Streets

119

Grams of Illegal

Narcotics

1,889

Firearms Magazines

O Streets

263

Reno Police Department Annual Report 2020

Regional Crime

Suppression Unit

(RCSU)

RCSU is a regional partnership

between the RPD and SPD. Their

philosophy is to monitor crime trends

at a regional level and deploy unit

resources to those areas targeting

specic crime types and locations.

They address crimes by using

an intelligence-led policing

model, working closely with each

department’s Crime Analysis Unit

and the Northern Nevada Regional

Intelligence Center (NNRIC). RCSU

collaborates with all local, state, and

federal agencies to develop the most

time sensitive information possible to

identify local crime trends.

This past year RCSU made over

161 arrests in the Reno-Sparks

area, putting many of the City's

most violent criminals behind bars.

RCSU was able to remove over

119 rearms, the majority of these

being stolen rearms recovered

from ex-felons.

Northern Nevada

Regional

Intelligence Center

(NNRIC)

NNRIC is a regional asset located

at the Washoe County Sheri's

Oce (WCSO). The center

was established to collaborate

in the collection, analysis, and

dissemination of meaningful

actionable, strategic, and tactical

intelligence throughout the region.

NNRIC provides the tools and

expertise for all regional agencies to

maximize their ability to anticipate,

identify, monitor, prevent, and

respond to terrorism and criminal

acts occurring in the Northern

Nevada region and beyond.

Horse Mounted Unit

(HMU)

The Horse Mounted Unit was re-

established in 2019. The HMU is a

specialized unit consisting of one

Sergeant and three ocers on a

voluntary basis, in addition to their

normal duties.

The HMU benets the department

and the community by having the

ability to traverse areas not easily

accessible by vehicle, as well as

patrol high pedestrian locations

and major outdoor events. The

primary purpose of the HMU is

to protect the residents in our

community and help ensure that

Reno is a safe tourist destination.

Crime Analysis Unit

(CAU)

The CAU is a major contributor

to our Department philosophy of

intelligence-led policing. The CAU

analyzes local calls for service and

crime data to identify crime patterns

and concentrated crime areas (hot

spots) within the city to identify

trends that can be targeted by

various department units.

The CAU also works closely with

other City of Reno departments

to provide crime statistics for the

Neighborhood Advisory Boards

(NABs), Reno City Council,

Business Licensing, and other

specic requests for crime data.

In 2018, the CAU added Risk

Terrain Modeling, with our analyst

becoming only one of 71 people

internationally to achieve this

distinction. Risk Terrain Modeling

is the next generation of geospatial

analytics that focuses on places

rather than people. The CAU is also

responsible for RPD's long-standing

tradition of completing an annual

satisfaction survey. The results of

this survey can be found in this

Annual Report.

Consolidated Bomb

Squad (CBS)

CBS is responsible for handling a

variety of calls for service including:

suspicious packages, hoax devices,

recovered explosives, rework

disposal, dry ice/chemical bombs,

and improvised explosive devices.

CBS is staed with employees from

RPD, SPD and WCSO who conduct

bomb sweeps during special

events and dignitary protection.

They also provide support, training,

and demonstrations for local and

surrounding Northern Nevada/

California agencies.

Consolidated

Extraditions Unit

(CEU)

CEU is a regional asset composed

of ocers/deputies from the RPD

and WCSO. They are responsible

for all in and out-of-state

extraditions for the RPD, WCSO,

and the SPD.

CEU constantly scrutinizes every

available option to provide the most

cost-eective means of extraditing

fugitives. Personnel have devised a

complex mechanism of networking

with multiple agencies across

the west coast to eciently move

fugitives closer to their desired

location to minimize costs.

RenoPD.com

Regional Operations

Grati Enforcement

Team (GET)

(775) 657-4781

(775) 334-INFO

GET has partnerships with WCSO,

SPD, NDOT, NV Energy, Waste

Management, AMTRAK, and

Secret Witness to remove reported

grati within 24-48 hours.

The team consists of a detective

who investigates and arrests prolic

grati violators, two abatement

technicians who paint over and

remove grati, and a civilian

support sta member.

Regional Narcotics

Unit (RNU)

(775) 334-3065

RNU is a regional task force of

Nevada’s High Intensity Drug

Tracking Areas (HIDTA). RNU is

composed of a number of agencies

in the Northern Nevada area to

include the RPD, WCSO, SPD,

UNRPD, DEA, Homeland Security

Investigations (HSI) and the

National Guard.

Regional Gang Unit

(RGU)

(775) 334-3852

Since 1990, RGU gathers

and shares criminal gang

intelligence, suppresses gang

activity, investigates gang-related

crimes, educates, and provides

resources to our community about

the dangers of gangs. Member

agencies include the RPD, SPD,

WCSO and the WCSDPD. RGU

also works closely with county and

state juvenile and adult probation

and parole departments, as well

as several federal agencies. For

its outreach services, RGU refers

gang associates and members to

the Children’s Cabinet.

Regional

Sex Oender

Notication Unit

(RSONU)

(775) 325-6483

RSONU is responsible for

implementing state law for the

registration and monitoring of

convicted sex oenders in Washoe

County. Under the provisions of

NRS 179D, the public is authorized

to gain access to certain sex

oender information.

Repeat Oender

Program (ROP)

(775) 334-2115

The Northern Nevada Repeat

Oender Program (ROP) was

started in 1990 and is a regional

unit composed of RPD, SPD, the

WCSO and the WCDAO.

The mission of ROP is to identify,

arrest, and imprison repeat

oenders for long periods of

time, identifying those who are

responsible for committing a

disproportionate number of crimes,

who have displayed a constant

disregard for the laws and who

ignore the rights of others.

ROP protects the community

by monitoring over 400 repeat

oenders at any given time.

This philosophy coincides with

the RPD’s Community Oriented

Policing and Problem-Solving

models. ROP works closely with

its criminal justice partners that

support and adhere to the mission

of the program.

Human Exploitation

And Tracking

(HEAT)

(775) 325-6470

The HEAT Unit, formed in January

2020 as a regional approach to

investigate sex tracking and

pandering related crimes, provides

training and awareness to the

public, and training to other law

enforcement personnel in the area.

By working with victim service

providers, HEAT oers resources to

tracking victims to help regain their

independence. HEAT strives to hold

all trackers accountable for their

actions by seeking the maximum

sentence allowed by statute.

In 2020, HEAT recovered nine

juvenile victims and six adult

victims of sex tracking. HEAT

detectives arrested 68 individuals,

culminating in nearly 250 felony

crimes related to the commercial

sex trade.

HEAT works closely with the

Regional Internet Crimes Against

Children Task Force (ICAC),

RSONU, Homeland Security, the

Safe Streets Task Force, and is

a partner in the FBI’s Northern

Nevada Child Exploitation and

Human Tracking Task Force.

Reno Police Department Annual Report 2020

RECORDS & Administrative

Support

Records

The Records Section is responsible for maintaining and updating a comprehensive

records-keeping system for retention. Maintenance and dissemination of all

original and supplemental police reports are produced by department employees

for law enforcement purposes. Records is composed of General Records, the

Work Applicant Unit (WAU), and Detectives’ Support.

Administrative Services

Administrative Services is responsible for managing department goals, identifying

signicant policies, operational issues, and creating strategic objectives.

Administrative Services consists of budget, evidence, supply, grants, payroll and

accounts payable.

2020 Crime

Statistics

2020 Records

Statistics

Reno Police Department Annual Report 2020

Assault

4,138

Robbery

294

Rape

254

Murder

Arson

Vehicle Theft

1,010

Larceny/Theft

2,167

Burglary

951

GOVQA Request

(Online Records

Requests)

14,444

Reports Processed

Originals &

Supplements

45,048

Phone Calls

Received

42,997

Work Applicant Unit

Registration/License/

Permits Processed

3,314

RenoPD.com

Front Desk

The Front Desk team follows an innovative

customer service model designed to

improve the response to the immediate

needs of our community and the citizens

at large. This team provides exceptional

customer service to all visitors and callers,

treating every citizen with dignity and

respect while responding to their needs.

When assisting victims, survivors, and

witnesses of all types of crime, this team

is trained to take initial crime reports

while utilizing a trauma-informed and

victim-centered approach. In addition,

developing community partnerships and

attending community outreach events are

priorities for the Front Desk team; they

take great pride in meeting members of

our community and representing RPD.

It is our goal that this team will continue to

grow and provide expanded service hours.

2020 Highlights

• One Police Services Specialist

completed Crisis Intervention Team

training. The training, hosted at the

Regional Public Safety Training Center

(RPSTC), is a week-long program that

highlights the identication of persons

in crisis and de-escalation tactics.

• The Police Services Supervisor and

one Police Services Specialist attended

“Every Ocer is a Leader” training. The

training, hosted by the NV Commission

on Peace Ocer Standards & Training,

included topics on practicing specic

skills of professional leaders and

applying those skills in the workplace;

challenging and conict management;

self-management; communication,

coaching, and observing skills; skills of

versatility; facilitating individuals and

teams; and more.

• Two Police Services Specialists joined

the Reno Police Department Peer

Support Team.

• In light of the COVID-19 pandemic, the

Reno Police Department Front Desk

Unit made several adjustments that

were adopted in March in order for

our sta to continue to provide a high

level of customer service while keeping

members of our department and

community safe. Those adjustments

led to an increase of over 500 police

reports being processed by the Police

Services Specialists in the 2020

calendar year.

• Police Services Specialists processed

more than 500 NV Department

of Employment, Training and

Rehabilitation (DETR) fraud cases

related to unemployment benets and

identity theft.

• Police Services Specialists completed a

total of 188 online training sessions and

webinars to further their development

and better assist victims of crime.

• Development and creation of new

department and county-wide forms

including: Crime & Incident Report

Information Form, Stolen Vehicle

Waiver Form, VINE Form, and CAC

Referral Form.

1,527

In Person

2,181

Phone

13,380

Online

2020 Front

Desk

Reports

Processed

2020 Reports

Processed

by Crime

Type

Crimes Against

Persons

52%

Crimes Against

Property

12%

Trac

Crimes

30%

Other

Crimes

Reno Police Department Annual Report 2020

Victim Services

Unit

Reno Police Department Annual Report 2020

Mission

We proudly serve victims of crime,

treating them with respect and dignity

while responding to their needs and

concerns.

We educate victims of crime on their

rights and are committed to providing

the most professional, empowering

advocacy possible while assessing

each case on an individual basis.

Victims of violent crime are faced with

challenges resulting from the tragic

and unexpected crime committed

against them. The Victim Services Unit

(VSU) is a specially trained Civilian

Unit that serves victims of crime and

other traumatic events by providing

trauma-informed direct services based

on a thorough needs assessment.

VSU works with all facets of the

department to integrate a victim-

centered approach throughout the

organization. VSU sta includes ve

full-time and two part-time Advocates,

one Volunteer Outreach Coordinator,

one Administrative Assistant, and one

Supervisor.

Together the team coordinates a 24-

hour, 7-days a week multidisciplinary,

collaborative approach, which

enhances the overall response to

crime victims and maximizes resources

with our partnering agencies. In

addition, VSU works on statewide and

local community initiatives and projects

to improve the level and quality of

services victims receive.

Conducting regular community

education and outreach and providing

training for both professionals and

volunteers is extremely important to

further the mission of VSU.

Highlights

Grant funding enabled the following

projects:

• Sexual Assault Kit Initiative (SAKI):

Through the support of SAKI

funding, VSU hired an advocate

to provide advocacy and support

to victims of cold case sexual

assaults.

• Oce for Victims of Crime (OVC):

OVC grand funding enabled

VSU to pilot a program to

address Human Tracking in our

Community.

• Victims of Crime Act (VOCA):

VOCA funding enabled VSU to

hire an advocate to address the

complex needs of elderly victims

in our Community. In addition,

ongoing VOCA funding allows VSU

to provide emergency nancial

services to victims of violent crime.

• VSU coordinated the 3rd Annual

RPD Sock Drive and all socks

collected were distributed to the

Washoe County School District’s

Family Resource Centers.

2020 VSU

Volunteer/

Intern Hours

Cases

Assigned

688

Quarter

577

Quarter

633

Quarter

303

Quarter

2,201

Hours Total

Assault/Battery

(All levels)

538

Attempted Murder

Burglary

Domestic

Violence

1,116

Child Sexual/

Physical Abuse/

Neglect

281

Elder Physical

Abuse/Fraud/

Exploitation

False

Imprisonment/

Kidnapping

Homicide/Other

Death Related

Crimes

Sexual Assault/

Lewdness

Stalking/

Harassment

TPO/EOP

Violation

Trac Related

Death/Injury

Other

210

222

107

Human

Tracking

Robbery

RenoPD.com

Northeast Northwest North Suburbs Southeast Southwest Central Far South

Satisfaction Survey

The survey was comprised of

477 respondents. A little less than

half of the respondents (44.7%)

reported having lived in the city

of Reno for more than 15 years,

a decrease of 6.2% from the

previous year. Moreover, 51.0% of

respondents have lived in the city

of Reno for more than 10 years,

and 49.0% for 10 years or less. Of

those responding, 62.8% identied

themselves as residing in a house

as opposed to an apartment,

mobile home or condominium, a

5.8% decrease from the previous

year. The majority of respondents,

almost 63.1%, reported being

employed, which is up 8.6% from

the previous year. This year,

fewer respondents reported being

retired (23.3%), students (5.9%),

or unemployed (4.9%) than the

previous year.

This year respondents were slightly

more educated than the previous

year. Nearly 70% of respondents

reported having some college

education (42.9%) or a college

degree (26.6%), an increase of

nearly 4% from the previous year.

Respondents ranged in age

from 18 to over 76 years old.

Respondents tended to also be

younger in this year’s survey

compared to the previous year.

This year 65.6% of the respondents

were between the ages of 18 to 55.

Last year, 58.1% of respondents

reported being between the ages

of 18 to 55, which equates to a

dierence of 7.5%.

As expected, reported income

level is commensurate with the

level of education attained. Those

with greater overall educational

attainment tended to have higher

incomes. Of this year’s sample,

86.1% reported earnings between

$30,000 and $100,000 or more, a

slight increase of nearly 4% (3.9%).

The overwhelming majority of

respondents, 72.5%, identied as

Caucasian or White, followed by

13.7% who identied as Hispanic,

4.6% who identied as African

American, 4.0% Asian, and 1.3%

as American Indian.

This year we saw a 6.3% decrease

in respondents who identied as

Caucasian or White. Conversely, we

saw increases this year compared

to last year in respondents who

identied as Hispanic (+1.8%),

African American (+1.6%), Asian

(+1.6) and American Indian (+0.2%).

Respondents were unequally

distributed with regard to sex, 53.2%

Male and 46.8% female.

Survey Respondents

by Area

The majority of respondents who

participated in this year’s survey

resided in the Northwest and

the Southwest areas of Reno at

29.0% and 19.1%, respectively.

The Northeast and Far South

were among the least represented

areas in the survey. The Far South

(7.5%) and Northeast (7.5%) areas

of Reno had the lowest amount of

representation by far.

7.5%

2.24%

19.1%

11.6%

7.5%

29.0%

9.9%

Reno Police Department Annual Report 2020

Northeast Northwest North Suburbs Southeast Southwest Central Far South

Department's

Performance

The department’s performance was evaluated

positively 86.36% of the time, a decrease of

2.11% from the previous survey. This survey’s

mean score was 4.29. The mean is calculated

on a scale of one to ve, with ve being very

good, four being good, three being fair, two

being poor and one being very poor.

Department's Crime-

Fighting Eorts

The department’s crime ghting eorts

were evaluated positively by 87.26% of

respondents, a decrease of 0.81% from the

previous survey. This survey’s mean score

was 4.20. The mean is calculated on a scale

of one to ve, with ve being very good.

Department's Image

The department’s image was evaluated

positively by 79.76% of respondents, a

decrease of 2.95% from the previous survey.

This survey’s mean score was 4.03. The mean

is calculated on a scale of one to ve, with ve

being very good.

Trust for the Department

Respondents were asked to rate their

trust for RPD. The trust for the department

was evaluated positively by 86.67% of

respondents. The survey’s mean score was

4.34. The mean is calculated on a scale of

one to ve, with ve being very good.

Community's Sense of

Safety

The majority of Reno residents, 95.30%,

reported feeling that the City of Reno is a safe

place to live. When compared to the previous

survey, this equates to a 3.12% increase.

4.36 4.35 4.37 4.22 4.38 4.09 4.39

Overall Evaluation

86.36%

4.12 4.22 4.25 4.09 4.25 4.12 4.36

Overall Evaluation

87.26%

4.21 4.11 4.05 4.02 3.94 3.89 4.10

Overall Evaluation

79.76%

4.17 4.43 4.55 4.37 4.38 4.09 4.39

Overall Evaluation

86.67%

96.43% 97.37% 92.50% 91.30% 96.05% 93.33% 96.00%

Overall Evaluation

95.30%

RenoPD.com