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Top Management and Performance Challenges
Facing the Department of Justice - 2023
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Table of Contents
Strengthening Public Trust in the U.S. Department of Justice............................................................................ 3
Ensuring that the Department is Free from Political Influence ..............................................................................3
Protecting Against Employee Misconduct and Strengthening Oversight .............................................................4
Ensuring Responsible Use of Investigative Authorities ............................................................................................6
Strategic Management and Operational Challenges in the Federal Corrections System .................................. 9
Staffing and Internal Audits............................................................................................................................................9
Deaths in Custody ......................................................................................................................................................... 11
Institutional Safety and Security................................................................................................................................. 12
Pandemic Response and Mental Health................................................................................................................... 15
Procurement and Financial Management ................................................................................................................ 16
Policy Development and Implementation................................................................................................................ 17
Promoting and Safeguarding National Security ............................................................................................... 19
Countering Acts of Terrorism and Violent Extremism ........................................................................................... 20
U.S. Election Security and Countering Foreign Influence of U.S. Elections ....................................................... 23
Countering Foreign Espionage ................................................................................................................................... 24
Safeguarding Sensitive Assets and Classified Information and Protecting Whistleblowers ......................... 24
Cybersecurity and Emerging Technology ......................................................................................................... 25
Enhancing Cybersecurity.............................................................................................................................................. 25
Combatting Cybercrime and Cyber Threats ............................................................................................................ 27
Advanced and Emerging Technologies ..................................................................................................................... 28
Pursuing the Departments Law Enforcement Mission While Protecting Civil Rights and Civil Liberties ......... 30
Protecting Civil Rights and Ensuring Accountability ............................................................................................... 30
Targeting Violent Crime: Gun Violence .................................................................................................................... 32
Opioids and Narcotics Interdiction ............................................................................................................................ 33
Countering the Intensifying Threat of Child Exploitation...................................................................................... 34
The Department’s Ongoing Efforts to Combat Pandemic-Related Fraud ......................................................... 35
Improving the Management and Oversight of U.S. Department of Justice Contracts and Grants .................. 37
Contract Management.................................................................................................................................................. 37
Grants Oversight ............................................................................................................................................................ 40
Effectively Managing Human Capital ................................................................................................................ 43
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Workplace ....................................................................................................................................................................... 43
Hiring ................................................................................................................................................................................ 45
Sexual Harassment ....................................................................................................................................................... 47
Discrimination ................................................................................................................................................................ 48
APPENDIX 1: The Department’s Response to the Draft Report ....................................................................... 49
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Strengthening Public Trust in the U.S. Department of Justice
Strengthening the public’s trust in the U.S. Department of Justice (the Department or DOJ) continues to be a
critically important challenge for the Department. Events over the last several years have placed the
Department’s objectivity and independence at the forefront of public discourse. As then Attorney General
Edward H. Levi observed back in 1975, “since laws exist for the common good, they must be enforced with
fairness, evenhandedness, and a proper and common concern for each individual.” DOJ’s preeminent
challenge is to continue to strengthen public trust in the institution by ensuring that decisions and actions
adhere to the Department’s foundational values
of independence, impartiality, and integrity. The
Department can demonstrate its continued commitment to these values by ensuring that its actions are
free from any actual or perceived political influence, ensuring there are appropriate measures to respond to
employee misconduct, and by appropriately using sensitive investigative and law enforcement authorities
entrusted to DOJ.
Ensuring that the Department is Free from Political Influence
Public trust in the federal government has approached near record lows.
1
As of June 2023, fewer than 2-in-
10 Americans say they trust the government in Washington to do what is right “just about always”
(1 percent) or “most of the time” (15 percent). These are among the lowest trust measures in nearly
7 decades of polling. In light of today’s wide-spread lack of trust and negative views of government, a key
facet of the Department’s challenge of strengthening public trust is ensuring that DOJ personnel fulfill their
duties without any actual or perceived political influence or partisan consideration.
1
“Public Trust in Government: 1958-2023. Pew Research Center, Washington, D.C. (Sept. 19, 2023).
https://www.pewresearch.org/politics/2023/09/19/public-trust-in-government-1958-2023/, September 23, 2023.
Source:Public Trust in Government: 1958-2023. Pew Research Center, Washington, D.C. (Sept. 19, 2023).
https://www.pewresearch.org/politics/2023/09/19/public-trust-in-government-1958-2023/, September 23,
2023.
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As the Office of the Inspector General (OIG) noted in last year’s Top Management and Performance
Challenges report, allegations of politicization of the Department’s actions are not new. One method of
avoiding such allegations is strict adherence to Department policies, rules, and regulations. Failure to do so
can result in actual or perceived improper influence, particularly by those in senior leadership and law
enforcement positions. For example, an
investigative summary the OIG released in February 2022 found
that a then U.S. Attorney exercised poor judgment and engaged in conduct unbecoming of a U.S. Attorney,
or any DOJ leader, and that reflected poorly on DOJ by making derogatory public remarks about a career
prosecutor who added his signature to a letter signed by a number of Assistant U.S. Attorneys that was
critical of a memorandum issued by then Attorney General William Barr. The OIG determined that the
U.S. Attorney sought to undermine the career prosecutor’s professional reputation by inappropriately
suggesting that partisan political considerations motivated the prosecutor to sign the letter and implying
that the prosecutors had acted unethically by signing the letter. This action was contrary to advice from a
Department official and served to harm the public’s perception of the Department. More recently, a
May 2023 OIG
report found that a then U.S. Attorney repeatedly failed to adhere to Department policies and
ethics advice. The OIG concluded that the then U.S. Attorney engaged in misconduct when, among other
things, she used her position as U.S. Attorney to attempt to influence the outcome of a local partisan
election in Massachusetts and attended a partisan political fundraiser. The OIG concluded that the then
U.S. Attorney violated government ethics regulations, Department policy, and applicable law, and failed to
exercise sound judgment.
2
These examples illustrate the importance of the Department ensuring that
personnel at all levels, and particularly its senior leaders, abide by governing policies, rules, and regulations
that are designed to safeguard against any actual or perceived improper influence.
Protecting Against Employee Misconduct and Strengthening Oversight
The Department also faces the challenge of diminished public trust in the institution when DOJ employees
fail to adhere to the basic expectations of public service. The vast majority of DOJ employees recognize that
being in a position of public trust requires a commitment to uphold laws and ethical principles, as well as
good judgment, honesty, and faithful fulfillment of duties. Unfortunately, prominent examples of DOJ
employees who did not exemplify these core principles of public service have recently come to light. For
example, in the investigation and review of the Federal Bureau of Prisons’ (BOP) custody, care, and
supervision of Jeffrey Epstein at the Metropolitan Correctional Center in New York, New York
(MCC New York), the OIG identified numerous failures by the MCC New York staff, including the failure to
perform duties, falsification of records, and multiple violations of MCC New York and BOP policies and
procedure. The OIG also found significant failures in BOP personnel’s job performance in the 2022 OIG
report concerning the circumstances leading to the death of James "Whitey" Bulger in BOP custody. The
Department’s failure to adequately ensure the safety and wellbeing of two of the arguably most notorious
BOP prisoners substantially weakens public trust in the federal prison system and the Department as
a whole.
The BOP is not the only component facing challenges surrounding failure to adhere to the principles of
public service. In August 2023, following his retirement from the Federal Bureau of Investigation (FBI),
Charles McGonigal, the former chief of counterintelligence in the FBI’s New York office, pleaded guilty to
conspiring to violate U.S. sanctions by working on behalf of a Russian oligarch with whom U.S. entities were
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The Office of Special Counsel issued its report finding that the same conduct violated the Hatch Act, a statute outlining
prohibited political activity for federal employees. The then U.S. Attorney resigned shortly after the OIG’s and the Office
of Special Counsel’s reports were released.
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prohibited from doing business. In September 2023, McGonigal pleaded guilty to an additional federal
charge in the District of Columbia arising from allegations that he accepted $225,000 from a foreign national
while still employed by the FBI and that he failed to complete the required financial disclosure form.
Incidents such as these can contribute to a lack of trust and confidence generally and undermine the
perception of the Department as an institution of integrity. It is therefore critical that those who engage in
such misconduct are held accountable for their wrongdoing. Unfortunately, in an OIG review released in
2021 we found that, in addition to policy, training, and recordkeeping gaps, the FBI does not regularly
document substantiation decisions when employees resign or retire during the misconduct adjudication
process. This practice fails to hold accountable former FBI employees who separate while under
investigation and enables FBI employees to avoid a substantiation decision if they resign or retire before the
FBI issues a decision in the pending misconduct matter. The FBI concurred with all of OIG’s
recommendations and is working to implement all the recommended corrective actions.
Another way to provide assurance to the public that former DOJ officials will be held accountable for any
misconduct they commit while employed at DOJ is for Congress to confer upon the OIG the authority to
subpoena witnesses for testimony in OIG investigations, audits, and reviews. While the OIG has authority to
compel DOJ employees to provide testimony during OIG administrative misconduct investigations, the OIG
does not have the ability to compel the testimony of former DOJ employees. Additionally, the OIG does not
have the authority to compel the testimony of current or former employees of DOJ-employed contractors or
DOJ grant recipients. As a result, the OIG is unable to interview former DOJ employees, or current or former
employees of DOJ-employed contractors or DOJ grant recipients, about alleged misconduct by them in
connection with their work for the Department or use of DOJ funds. The OIG has had numerous instances
where DOJ employees or DOJ-employed contractors retire or resign simply to avoid having to answer for
their alleged misconduct, which often impedes the OIG’s ability to fully learn the facts in investigations,
audits, and reviews in which former employees or contractors decline to be interviewed. Without this
information from the OIG, DOJ components may lack the information necessary to hold wrongdoers
accountable. In 2022, the Strengthening Oversight for Veterans Act of 2021 was signed into law, which
authorized the Department of Veterans Affairs OIG to issue subpoenas for testimony, including from former
employees. Extending this same authority to the DOJ OIG would increase public trust by enabling the OIG to
fully investigate alleged wrongdoing, to hold wrongdoers accountable, and to provide a more fulsome
account to DOJ leadership, Congress, and the public.
Another important aspect of strengthening public trust in DOJ is ensuring that allegations of attorney
professional misconduct are handled no differently than allegations against other DOJ employees. At
present, allegations of professional misconduct by DOJ attorneys are handled by the DOJ’s Office of
Professional Responsibility, not the OIG. Unlike the OIG, the Office of Professional Responsibility lacks
statutory independence from the Attorney General and the Deputy Attorney General. As Inspector General
Michael Horowitz explained in his congressional testimony
, there is no principled basis for authorizing OIG
oversight of DOJ law enforcement personnel, including the FBI, while excluding DOJ lawyers from the same
statutorily independent oversight. The OIG has the means and expertise to handle misconduct allegations
against DOJ lawyers. Providing statutorily independent oversight of DOJ attorneys would strengthen public
confidence in the review of these misconduct allegations.
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Ensuring Responsible Use of Investigative Authorities
U.S. Capitol
Source: Sheik/stock.adobe.com
Another continuing challenge for
DOJ is to conduct national security
and criminal investigations and
prosecutions in a responsible
manner that protects civil
liberties. As then Attorney
General Robert H. Jackson
observed, “The prosecutor has
more control over life, liberty, and
reputation than any other person
in America.” It is therefore
imperative that the Department
exercise its investigative
authorities in a manner that
balances its investigative and
prosecutorial interests against
fundamental rights and freedoms.
The need for this balancing is
particularly acute with respect to
activities protected by the First
Amendmentincluding the right to assemble and petition the government for redress, as well as the
freedom of the press. To help the Department meet this challenge, the OIG continues to work on ongoing
reviews and investigations that examine the response of DOJ and its law enforcement components to public
protests, including an investigation
into use of force allegations involving DOJ law enforcement personnel in
Portland, Oregon, in 2020; a review examining DOJ and its law enforcement components’ roles and
responsibilities in responding to protest activity and civil unrest in Washington, D.C., in 2020; and a
review of
DOJ’s role and activities in preparing for and responding to the events at the U.S. Capitol on January 6, 2021.
A free and open press is protected by the First Amendment and central to the functioning of our democracy.
Similarly, as Congress is a separate branch of government, the Constitution’s Speech or Debate Clause was,
according to the U.S. Supreme Court, “designed to assure a co-equal branch of the government-wide
freedom of speech, debate, and deliberation without intimidation or threats from the Executive Branch. It
thus protects Members of Congress against prosecutions that directly impinge upon or threaten the
legislative process.” The Department, on occasion, faces the challenge of conducting criminal investigations
while protecting a free and independent press, as well as the activities of members of Congress. In 2021,
Attorney General Merrick Garland issued a memorandum
that prohibits DOJ attorneys from using
compulsory legal process for the purpose of obtaining information from or records of members of the
news media acting within the scope of newsgathering activities,” with limited exceptions. Pursuant to this
memorandum, DOJ developed
regulations, which were implemented in 2022. To increase accountability
and transparency, the OIG is conducting a review to address concerns about the circumstances in which
these authorities were used before the Department’s new policy and regulations were in place. This review
will examine DOJ’s use of subpoenas and other legal authorities to obtain communication records of the
news media and members of Congress and affiliated persons in connection with recent investigations of
alleged unauthorized disclosures of information to the media by government officials.
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Another critical area for strengthening public trust is the Department’s use of its investigatory powers under
the Foreign Intelligence Surveillance Act (FISA). Enacted in 2008, Section 702 of FISA authorizes the
U.S government to conduct surveillance of foreign persons reasonably believed to be located abroad to
acquire foreign intelligence information. Section 702 specifically prohibits the targeting of U.S. persons, any
person located in the United States, and any foreign person located abroad for the purpose of targeting a
U.S. person or person inside the United States with whom the foreign person is communicating. However,
even when deployed properly, surveillance under Section 702 can result in the incidental collection of
communications involving or concerning U.S. persons, which raises significant civil liberties concerns. To
address these concerns, Section 702 requires specific procedures to minimize the acquisition, retention, and
sharing of any information concerning U.S. persons. As discussed in the Promoting and Safeguarding
National Security challenge, the current debate regarding the potential renewal of Section 702, which
expires at the end of the year, reflects the tension between the competing concerns and underscores the
need for responsible use of this investigative authority.
As detailed in a 2022 Foreign Intelligence Surveillance Court decision, the FBI was found to have frequently
violated query standards designed to ensure responsible use of the Section 702 investigative authority. As a
result, the FBI implemented measures to
strengthen compliance with safeguards designed to minimize data
collections involving U.S. persons. A July 2023 decision by the Foreign Intelligence Surveillance Court found
that while some errors remained, the FBI’s compliance with the applicable safeguards had improved. As
with other facets of this challenge, continued adherence to applicable policies, rules, and regulations will
help the Department continue to strengthen the public’s trust in its
ability to wield powerful investigative tools responsibly.
The need to use sensitive investigative authorities in an appropriate
manner was also brought to light through OIG oversight, which has
found significant issues with the FBI’s use of certain FISA authorities. In
a 2019 review
that examined four FISA applications (which did not
involve Section 702 authorities), the OIG found that FBI personnel fell
short of the FBI procedures that require agents to document support
for all factual assertions contained in FISA applications to ensure the
applications are “scrupulously accurate,” known as the “Woods
Procedures.” A 2021 OIG report reviewing the FBI’s execution and
compliance with the Woods Procedures found numerous instances of
FBI personnel failing to ensure FISA applications were “scrupulously
accurate.” A 2022 audit report identified several instances of
ineffective coordination between the FBI’s Office of General Counsel
and DOJ’s National Security Division and uncertainty in the delineation
of their roles that negatively impact important workflows between
them. As Inspector General Horowitz noted in his April 2023 testimony
before the U.S. House Appropriations Subcommittee on Crime and
Federal Government Surveillance, the “overarching conclusion from
this series of reports is that transparency, and effective internal and
external independent oversight, are necessary to ensure that the
tremendous authority held by the Department’s investigators and
prosecutors to surveil Americans is used in accordance with applicable
laws, court orders, and the Constitution.”
Policy for Supervisory Review
of Woods Files
The widespread non-compliance
with the Woods Procedures that
we identified in our
2021 audit
raised serious questions about
the adequacy and execution of
the FBI’s supervisory review
process in place at the time of the
applications we reviewed.
Accordingly, we recommended
the FBI develop and implement
policy that describes the
expectations for supervisory
review of Woods Files, and, as
part of this policy modification,
consider options for
incorporating an element of
independent verification of the
Woods File during the FISA
application process. The FBI
agreed with the recommendation
and is taking steps towards
implementation.
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The Department’s mission"to uphold the rule of law, to keep our country safe, and to protect civil rights”—
undergirds many of the fundamental aspects of our country’s system of government and social contract. As
Attorney General Levi aptly observed, A large part of that mission involves the reinforcement of public
confidence in the administration of justice.” To effectively fulfill its important mission, it is imperative that
the Department continues to strengthen public trust in the institution and its ability to fairly and impartially
administer justice.
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Strategic Management and Operational Challenges in the
Federal Corrections System
The Federal Bureau of Prisons’ (BOP) recent update to its mission, vision, and core values statements signals
its renewed commitment to institutional change. In her September 2022 testimony before the Senate
Judiciary Committee, newly appointed BOP Director Colette Peters announced the BOP’s strategy to
strengthen oversight and efficiency of its management and operations that includes plans to increase
institution staffing, eradicate misconduct, improve infrastructure, upgrade camera systems, and change the
BOP culture. These efforts are critical and urgently needed, but the BOP Director faces numerous obstacles
to implement these proposed changes. Among the significant recurring issues the Office of the Inspector
General (OIG) has identified in our oversight of the BOP are staffing and internal audits; deaths in custody;
professionalism and accountability of staff; institutional safety and security, including deteriorating facilities;
cost and quality of inmate healthcare, including mental health; and policy development. Adequately
addressing these issues is integral to the BOP’s and the Department of Justice’s (the Department or DOJ)
success in ensuring a safe, humane, and compassionate federal prison system.
In fiscal year (FY) 2023, the OIG launched a new inspections program and conducted separate unannounced
inspections of Federal Correctional Institution (FCI) Waseca and FCI Tallahassee
. The OIG identified serious
facility, staffing, security, and food services issues from these inspections, and the OIG plans to continue the
inspections program to assess institutional compliance with correctional policies and standards. Also in
FY 2023, the OIG received additional funding from Congress to create an interdisciplinary group to address
the need for additional BOP oversight. As a result, the OIG formed the BOP Interdisciplinary Team to
leverage the OIG’s diverse talent and collective knowledge across OIG divisions and offices to enhance and
expand oversight of the BOP. The BOP Interdisciplinary Team has one overarching goalto enhance the
OIG’s oversight of the BOP by increasing intra-agency collaboration and strategic work planning.
Staffing and Internal
Audits
The BOP continues to face
challenges in key areas, such
as staffing and internal audits.
Those challenges continue,
and recently the
U.S. Government
Accountability Office (GAO),
citing longstanding issues with
(1) managing staff and
resources and planning and
(2) evaluating programs that
help incarcerated people
successfully return to the
community, added
“Strengthening Management
of the Federal Prison System”
to its High-Risk List
to help guide DOJs focus.
Source: OIG analysis based on BOP data in April 2023
0
5,000
10,000
15,000
20,000
25,000
Correctional Officers All Other Positions FSA Funded
BOP Staffing
Filled Position Position Vacancies
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Staffing Shortages
The OIG has highlighted the BOP’s difficulties in hiring its full complement of Correctional Officers (CO) and
other critical staff in previous Top Management and Performance Challenges reports in 2022, 2021
, and
2020, and understaffing continues to affect BOP operations. Among the reasons this area remains a
challenge is that the BOP has historically struggled to understand its actual staffing needs. The OIG’s
May 2023 operational issues
review found that BOP Executive Staff had not adequately assessed its actual
staffing needs and recommended the agency develop a reliable method of determining its needs, both at
the enterprise and institution levels. In the May 2023 unannounced
inspection of FCI Waseca, the OIG found
that shortages of COs resulted in the regular implementation of overtime andaugmentation,” the practice
of assigning non-COs to CO posts to fill staffing gaps. The OIG found that these practices reduced morale
and staff attentiveness thus decreasing the overall safety of the institution.
In June 2021, the BOP hired a contractor to devise a tool to assess staffing needs and challenges that the
BOP faces. The BOP also created a new recruitment office
with targeted campaigns and recruitment
incentives. Although the BOP was able to achieve a net gain of employees in February 2023, it still faces a
significant deficit of staff. In
September 2023, the BOP employed 12,484 COs across its 122 institutions and
had 2,393 vacancies for the same position, a 16 percent vacancy rate.
Another facet of BOP staffing shortages is the shortage of health services personnel. This is yet another
long-standing challenge for the BOP, which has consistently struggled to fill such positions at its institutions.
In a September 2023 review
of personnel shortages in federal health care programs during the COVID-19
pandemic, the Pandemic Response Accountability Committee found that from mid-2019 through mid-2021,
the BOP made progress toward addressing its shortages of health services personnel.
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However, the overall
fill rate for institution health services positions never exceeded 85 percent, and the fill rate declined from
August 2021 through at least July 2022, which appears to be driven both by a decrease in hiring and an
increase in resignations.
The Pandemic Response Accountability Committee report findings are consistent with a 2021
OIG survey of
BOP staff perceptions of the BOP’s pandemic response, which indicated that nearly one-third of BOP staff
were considering leaving their jobs. Additionally, the 2022 Federal Employee Viewpoint Survey
results
indicated that BOP staff were dissatisfied with their job and organization and the BOP ranked last out of 432
federal subcomponents in the area of employee engagement and satisfaction. These results suggest that
the BOP should consider employee engagement and retention as a core component of its strategy to
address the issue of staffing shortages.
Internal Auditing
The BOP’s current internal audit process, known as “program review, was created over 30 years ago. In a
May 2023 OIG review
, former BOP Director Michael Carvajal acknowledged that the BOP’s program review
process failed to reveal “major deficiencies,” and that the process was unable to effectuate corrective action.
The same May 2023 review found that weaknesses in the BOP’s internal audit function contributed to its
inability to accurately assess and improve the operations of its institutions and their programs. The OIG
also noted BOP employees’ fear of retaliation and their perception that the BOP’s internal audit component
3
The OIG participated in a multiagency review of health care staffing shortages resulting in a report issued by the
Pandemic Response Accountability Committee.
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lacked independence as contributing factors to the deficiencies in the current program. The review made
several recommendations to address weaknesses in the BOP's internal audit program.
Deaths in Custody
Compliance with Policy and Procedures
The BOP recognizes the critical importance of adhering to policies, procedures, and guidelines to maintain a
secure, safe, and orderly correctional environment. Yet, in the May 2023 operational issues review
referenced above, the OIG cited a BOP report that reconstructed the circumstances surrounding an inmate’s
suicide at U.S. Penitentiary (USP) Atlanta in June 2021. The BOP had noted that between October 2019 and
June 2021, five inmates died by suicide at USP Atlanta. Many of the previous psychological reconstructions
had similar findings relating to staff complacency, indifference, and inattentiveness, including the “need for
attention to detail, adherence to BOP policy, and regard for human life.” The OIG’s June 2023
report
concerning the BOP’s custody, care, and supervision of Jeffrey Epstein also found widespread
non-compliance with BOP policies and procedures, including the failure to conduct required inmate counts,
staff rounds, and cell searches. This report made eight recommendations to the BOP, including that the
BOP evaluate its methods of accounting for inmate whereabouts and wellbeing. To assist the BOP with
confronting this challenge, the OIG is also completing an
evaluation of inmate deaths at BOP institutions
from FYs 2014 through 2021 to assess the circumstances surrounding the deaths and evaluate how the BOP
seeks to prevent future inmate deaths. The OIG is also investigating the circumstances surrounding the
release from prison and subsequent death of
Frederick Marvin Bardell, who was released from
FCI Seagoville, a BOP facility in Texas, and died 9 days
later in February 2021. This oversight will help the BOP
address the challenge of adhering to policies and
procedures designed to prevent inmate deaths
in custody.
Single-Celling
The failure to follow sound correctional practices, along
with housing inmates in a cell without a cellmate, known
as “single-celling,” has jeopardized institutional security
and posed increased risk of inmate death in BOP
custody. As detailed in the OIG report on Epstein
, the
placement of Epstein in single-cell confinement was
contrary to express direction from BOP psychological
staff and his single-cell confinement status at his time of
death provided him the opportunity to die by suicide. In
another OIG report on a high-profile death, the OIG
found that
James “Whitey” Bulger’s prolonged single-
celling in a Special Housing Unit prior to his transfer
caused him to state that he had lost the will to live and
may have affected his persistence to be assigned in
general population upon his arrival to USP Hazelton.
Jeffrey Epstein’s jail cell after his
death
Source: Office of the Chief Medical
Examiner, City of New York
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Regrettably, single-celling deaths are not uncommon at BOP institutions. The OIG’s March 2023 capstone
report found that during the COVID-19 pandemic numerous facilities single-celled inmates during COVID-19
modified operations despite BOP guidance stating that facilities should avoid doing so to the greatest extent
possible. The BOP reported to the OIG that seven inmates died by suicide from March 2020 through
April 2021 while housed in single-cell confinement in quarantine units related to COVID-19. In a 2017
report
on restrictive housing for inmates with mental illness, the OIG determined that the BOP was not limiting the
length of time for inmates to spend in single-cell confinement, and that the BOP needed to track and
monitor the cumulative time that all inmates spend in restrictive housing, including single-cell confinement.
As of August 31, 2023, two recommendations related to single-celling from the capstone report and two
recommendations related to single-celling from the restricted housing report, which included a thorough
assessment of single-celling policies and increased tracking of inmates placed in single-celled confinement,
remained open. The BOP’s current Special Housing Unit policy, published in 2016, does not address single-
celling practices.
Institutional Safety and Security
Incomplete and insufficient documentation, inconsistent application of established policies, and staffing
shortages in key positions remain hurdles for the BOP in its pursuit of ensuring institutional safety. Deputy
Attorney General Lisa Monaco identified these obstacles in her remarks
at a BOP Warden training in
April 2023. She acknowledged the “difficult job of maintaining safe custodial settings under demanding
circumstances,” while adding “training backlogsand infrastructure challenges” to the list of hurdles faced
by numerous BOP institutions. When unaddressed, these obstacles compromise institutional safety and
lead to significant consequences, such as the failure to prevent sexual abuse and misconduct.
Addressing Sexual Misconduct
The Department has taken steps recently to address sexual misconduct in BOP facilities. The seriousness
and significance of this challenge is reflected in the widespread sexual abuse identified by the OIG in its
ongoing investigation at the BOP’s facility in Dublin, California, where eight employees have been criminally
charged to date with sexually abusing inmates. Most prominently, in March 2023, the former Warden at
FCI Dublin was sentenced
to 70 months in prison after he was convicted of sexually abusive conduct against
three female inmates. In response to this sentencing, Deputy Attorney General Monaco said that “this
prosecution should serve as both warning and reassurance that the Department of Justice will not waver in
holding accountable BOP employees and executives who abuse their authority.” In an effort to address
these issues, the Department launched a working group to review the Department’s approach to rooting out
and preventing sexual misconduct by BOP employees. A November 2022
report by the working group,
among other things, outlined recommendations regarding prevention, reporting, investigation, prosecution,
and employee discipline to improve the Department’s response to and prevention of sexual misconduct by
BOP employees. In particular, the report highlighted the need for sufficiently trained staff within the BOP’s
Special Investigative Services offices, which are charged with investigating staff misconduct. As an example,
shortages of Special Investigative Agents have led to the frequent use of Special Investigative Services
Lieutenants as initial responders to allegations of sexual misconduct by staff despite their lack of specialized
sex-crime or trauma-informed training and despite the fact that these Lieutenants typically worked
alongside the alleged perpetrator and reported to the leadership of the institution where the alleged
perpetrator worked. The working group assessed that this, along with other factors, may deter reporting of
sexual or other misconduct by staff. This shortage also leads to a significant backlog of staff misconduct
cases, including those involving allegations of a sexual nature. The working group recommended that
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Special Investigative Agents, who operate independently of institutional leadership, be the initial point of
contact for these reports to enhance investigations and improve the BOPs response.
The OIG has also identified serious concerns with how the BOP handles allegations of administrative
misconduct by BOP staff, including sexual misconduct, in investigations and disciplinary proceedings. In a
Management Advisory Memorandum (MAM)
issued in October 2022, the OIG notified the BOP of OIG
concerns with the BOP’s handling of inmate statements and testimony in staff misconduct cases. Contrary
to established policy and applicable law, the BOP was not evaluating inmate testimony on a case-by-case
basis. Instead, inmate testimony was largely dismissed in the absence of corroboration, which failed to
adhere to the “preponderance of the evidence” standard necessary to sustain findings in administrative
misconduct cases. The OIG made three recommendations to the BOP, two of which have been thoroughly
addressed and considered closed.
In addition to concerns arising from BOP staff sexually abusing inmates, an OIG review identified serious
concerns with inmate conduct directed toward their custodians. Inadequate recordkeeping detrimentally
impacts the BOP’s ability to respond to inmate-on-staff sexual assault. A February 2023 OIG report
found
that, when addressing inmate-on-staff sexual misconduct, the BOP had incomplete recordkeeping,
particularly within the system used to track inmate violations. These records often lacked the gender of the
victim, a narrative of the reported incident, and the correct prohibited act code that dictates the disciplinary
action received by the offending inmate. Without complete data, the OIG concluded that the BOP could not
adequately quantify the issue of inmate-on-staff sexual misconduct and thus could not implement policies
to address it. This dramatically reduces institutional safety and morale of staff, leading to staff retention
issues and exacerbating staffing shortages.
Security Cameras
Effective security cameras, a critical tool in
maintaining safety and security in BOP
institutions and assisting law enforcement to
investigate and hold both inmates and staff
accountable for crimes or misconduct, have been
a long-standing issue for the BOP. In 2021, the
OIG issued a MAM
regarding needed upgrades to
the BOPs security camera system that found
86 percent of the BOPs cameras (20,700 of
24,000) were utilizing old analog technology that
had poor-quality video, limited coverage of areas
within institutions, limited ability to zoom and
search recorded video, and restricted video
storage periods. The OIG recommended the BOP
upgrade its video camera system to a modern,
fully digital system, and that recommendation
remains open as of August 31, 2023. More recent
oversight work underscores that problems with the BOP’s security camera system continue. For example,
the OIG’s unannounced
inspection of FCI Waseca found shortcomings in the institution’s camera system,
making it difficult to monitor inmate activity and provide sufficient coverage of highly trafficked inmate
areas. Additionally, as detailed in the OIG’s June 2023
report, the BOP facility where inmate Jeffrey Epstein
A security camera outside a BOP facility
Source: OIG
14
was assigned had a history of camera problems, such as nonfunctioning cameras and recurring failures,
particularly with respect to the hard drives of the camera’s digital video recorder system.
The bipartisan Prison Camera Reform Act of 2021
, enacted in
December 2022, shortly after congressional testimony by several
BOP sexual assault victims and Inspector General Horowitz,
requires the BOP to address these types of issues and ensure that
its facilities have security cameras with coverage and capabilities
necessary to ensure the documentation and accessibility of video
evidence pertaining to misconduct, maltreatment, or criminal
activity within correctional facilities. Promptly addressing the
requirements in the law will assist the BOP in meeting this
recurring challenge.
Facility Infrastructure
Another enterprise-wide challenge related to the BOP’s inability to
remedy operational issues connected to safety and security is its
aging infrastructure. Many of the BOP’s physical facilities have
deteriorated to the point of literally crumbling due to a growing list
of unfunded modernization and repair needs. As discussed in the
May 2023 operational issues review
, BOP Executive Staff commonly
cited aging infrastructure
as a foundational,
enterprise-wide challenge
that has limited the BOP’s
capacity to remedy operational issues. To illustrate the depth of
this challenge, an OIG inspection of
FCI Waseca identified serious
infrastructure issues such as significant damage to several
building roofs that have caused leaks throughout the institution.
The OIG also found that inmates with top bunks slept in very close
proximity to exposed pipes, which inmates stated regularly leaked
onto their beds. After receiving a draft of this report, FCI Waseca
management relocated inmates from top bunks in close proximity
to pipes to other areas of the institution. Additionally,
unaddressed roof maintenance caused damage to medical
equipment, created food sanitation issues, and led to periodic
interruption of dental care and meal services as those spaces had
to be temporarily vacated due to leaks. The serious nature of
these issues is not unique to FCI Waseca.
A different May 2023 OIG report found significant infrastructure
issues at several other institutions. Moreover, that audit report
found that the BOP’s infrastructure planning efforts were
negatively impacted by two major factors: (1) a mismatch
between available and needed funding, and (2) the absence of a
well-defined infrastructure strategy. As of May 2022, the BOP’s
Priority Recommendation: BOP
Strategic Plan for Transitioning
to Digital Security Cameras in its
Facilities
Given the consequences of
inadequate, poorly functioning
security cameras and the clear need
BOP has in this area, in 2021, the
OIG recommended that the BOP
develop a comprehensive strategic
plan for transitioning to a fully
digital security camera system that,
among other things, identifies
enhancements needed to address
camera functionality and coverage
deficiencies, provides cost
projections and the BOP
appropriations account to fund the
upgrades, and includes an
estimated timeline for completion
of the work. The BOP agreed with
the recommendation and is taking
steps towards implementation.
Proximity of exposed pipes to
inmate beds in FCI Waseca
Source: OIG
15
estimated costs for needed, major repairs were approaching $2 billion.
Yet, the BOP’s budget request has been far below its estimates and
resource needs. In her statement
before the Senate Judiciary
Committee in September 2022, Director Peters discussed prioritization
projects and systems needing replacement or upgrades throughout
the agency to include water and sewer distribution, electrical
distribution, roof replacement, boiler replacement, fire detection, and
fence replacement. Also, according to Director Peters, infrastructure attention is required to support
existing systems in dire need of upgrades such as fiberoptics and communications, and fiberoptics is being
installed to provide the backbone for necessary camera upgrades that are ongoing. In the May 2023 audit
report, the OIG recommended the BOP develop an infrastructure strategy and establish and implement key
performance indicators to validate whether the BOP is meeting its infrastructure goals.
Pandemic Response and Mental Health
The COVID-19 pandemic tested the BOP’s ability to respond to a public health emergency that required
significant operational modifications to prevent and manage the spread of COVID-19 and protect inmate
and staff health and safety. It is critical that the BOP learn lessons and adapt to handle the next public
health emergency, which the World Health Organization
has warned is a threat.
In addition to the previously discussed March 2023 capstone report of the BOP’s response to the pandemic,
in May 2023, the OIG reported survey results of federal inmates’ perceptions of the BOP’s management of
the COVID-19 pandemic. According to the results from the 25,500 inmates who responded to the survey,
which was distributed to 126,000 inmates in 122 BOP institutions, inmates also reported that the medical
and mental health care they received and the availability of cleaning supplies and institution sanitation
worsened during this time. According to approximately 54 percent of inmates, information that the BOP
Watch IG Horowitz Speak on the
OIG’s Report on the BOP’s Efforts
to Maintain and Construct
Institutions.
(Left) Ripped ceiling at Correctional Institution Taft in California, (Right) Mold below pipes at Federal Transfer
Center Oklahoma City in Oklahoma [Correctional Institution Taft was closed after it was deemed unsafe to
occupy due to major infrastructure issues]
Source: OIG
16
provided to inmates on how to protect themselves from COVID-19 infection was either “poor”
or nonexistent.
Procurement and Financial Management
Procurement and financial management remain significant strategic management challenges within the
BOP. The BOP continues to bypass the contract solicitation process through the issuance of sole-source
contract actions, potentially creating significant cost risks for the BOP due to lack of competition. Although
the BOP is making progress towards a comprehensive medical plan for its medical service contracts,
implementation in the near term is unlikely. Additionally, the BOP continues to experience resource
constraints throughout the organization that significantly impact its ability to maintain internal controls over
financial management.
Contract Management and Oversight
The timely procurement and
oversight of BOP contracts
remains an important challenge
for the BOP. In September 2022,
the OIG issued a MAM
highlighting
concerns identified through
several audits and reviews
conducted since 2012 that related
to the BOP’s strategy for medical
services contracts. Such contracts
are important because medical
services are a significant expense,
and it is important for BOP’s
budgeting to optimize cost
certainty in this volatile area.
Although the BOP has taken
corrective actions to address and
close numerous OIG
recommendations at the
institutional level, improvements are still needed to close out many of the OIG recommendations for
medical services contracts. As of August 31, 2023, 22 recommendations remain open related to medical
services contracts with 1 recommendation dating as far back as 2016. Successfully executing corrective
actions in response to OIG recommendations can help the BOP improve its oversight and management of
inmate medical services. Additionally, the OIG completed an audit of 14 sole-source contract actions
totaling $58 million that the BOP awarded to 13 contractors between FYs 2018 and 2022. The OIG identified
several concerns resulting from the turnover of qualified contracting officials, using acquisition and facility
personnel to “augment” its understaffed CO workforce, and lack of adequate oversight and monitoring. The
OIG proposed nine recommendations to help the BOP improve its controls and activities related to its sole-
source actions. The OIG has found similar issues with BOP contracting in audits of
facility construction
contracts, perimeter fencing contracts, and residential reentry center contracts, including inadequate
acquisition planning, a sole-source award resulting in limited competition, and insufficient contract
oversight and monitoring. Although the BOP has closed many of the recommendations stemming from
Front Entrance of Federal Transfer Center Oklahoma City in
Oklahoma
Source: OIG
17
these reports, the recent sole-source contracts and medical services reports demonstrate the many
challenges the BOP faces to resolve repetitive contract management and oversight deficiencies. Last, the
OIG is conducting an audit
of BOP contracts awarded to the American Correctional Association (ACA). The
objectives of the audit are to evaluate the value the BOP receives through ACA accreditation of prison
facilities. Additionally, the OIG is evaluating how the BOP uses ACA accreditation to improve BOP standards
for health, safety, and security of inmates and staff.
Financial Management and Reporting
During FY 2022, the Department completed its multi-year financial management strategy to consolidate
multiple financial management systems into one system by migrating the legacy core accounting system for
the BOP into the Department’s centralized accounting system, the Unified Financial Management System. In
addition to this significant change, the BOP continued to experience ongoing challenges with workforce
attrition, andsimilar to the acquisition and facility personnel referenced aboveBOP employees with
financial management responsibility were required to augment the BOP’s CO workforce duties in addition to
their existing financial responsibilities.
The FY 2022 Annual Financial Statements Audit
identified multiple control deficiencies related to the BOP’s
financial management. These included: (1) financial reporting controls not being executed by employees
with sufficient training to ensure transactions were recorded in accordance with generally accepted
accounting standards and financial management policy, (2) system-generated reports lacked quality
information to permit management’s timely and reliable execution of internal controls over financial
reporting, and (3) accounting ledgers required a significant number of accounting adjustments to correct
material errors that were the result of deficient internal controls over financial reporting. These control
deficiencies indicated there was a reasonable possibility that a material misstatement in the financial
statements would not have been prevented or detected and corrected on a timely basis, and accordingly,
were reported as a material weakness in the independent auditor’s report. The report included three
recommendations for the BOP to improve its financial management and reporting controls.
Policy Development and Implementation
As discussed in the 2022 Top Management and Performance Challenges report, the BOP continues to face
significant challenges in implementing policies required by legislation, including the First Step Act (FSA), as
well as amending and updating its policies in general. The BOP has addressed concerns identified in the
OIG’s November 2021
MAM on the Failure to Conduct Formal Policy Negotiations on the BOPs
Implementation of the FSA and Closure of OIG Recommendations by reimplementing in-person union
meetings following pandemic-related restrictions and prioritizing issues pending negotiation with the
national union and policies related to the FSA. However, recent GAO assessments of the BOP still show
shortfalls in reaching compliance and implementing programs needed in the federal prison system. For
example, in February 2023, GAO reported that the BOP had not evaluated the effectiveness of its health
care reentry policies and procedures to ensure a continuity of care following an inmate’s release from
BOP custody. Additionally, in March 2023, GAO reported that about 45 percent of people released from
federal prison are re-arrested or return within 3 years and that, despite the FSA requiring the BOP to
regularly assess incarcerated people's needs and their risk of reoffending, the BOP did not have readily
available, complete and accurate data regarding FSA risk and needs assessments, lacked effective
monitoring efforts to assess FSA requirements and had not determined if such efforts will measure whether
18
risk and needs assessments are completed on time, and did not have quantifiable goals that aligned with
the FSA.
In addition, as of August 31, 2023, all 5 recommendations remain open related to an OIG evaluation
of the
BOP’s policy development process and its inability to timely update its national policies governing the
actions, conduct, and conditions of employment for its nearly 35,000 staff. While the Department’s
FSA
Annual Report in April 2023 highlights the Department’s and the BOP’s progress in fully implementing the
FSA, there remains substantial work to do in this important area. In order for the BOP to address the
numerous challenges that it faces, it will need to take action to ensure that it can effectively and timely
implement revised and updated policies.
19
Promoting and Safeguarding National Security
Promoting and safeguarding national
security, a core responsibility of the
Department of Justice (the
Department or DOJ), remains a
significant challenge amid an ever-
evolving threat landscape in which a
range of foreign and domestic malign
actors use a variety of techniques to
threaten American lives, democratic
institutions, critical infrastructure,
economic interests, and emerging
technologies. Reflecting the scope
and significance of the difficult task of
promoting and safeguarding national
security, DOJ’s
fiscal year (FY) 2024
funding request includes
$7.7 billion for national security
programs, or over 15 percent of the
Department’s total FY 2024 spending
request. Of this request,
$32.7 million is sought to expand DOJs
counterterrorism efforts and address other national security threats. Given the overlapping and
intersecting roles of the Federal Bureau of Investigation (FBI), federal partners, and other DOJ components
in promoting and safeguarding national security, ensuring collaboration and cooperation across agencies
and components is essential. The Department must meet this difficult challenge while also safeguarding
civil liberties.
One of the new facets of this long-standing challenge is Russia’s invasion of Ukraine. DOJ has sought to
impose accountability on criminal networks and disrupt destabilizing national security threats arising from
the invasion. The Department has responded
to Russian aggression by pursuing accountability for war
crimes, striking back against malign Russian cyber activity, and by limiting Russias access to the global
financial system. To this end, through its investigations and prosecutions, the Department has restrained
over $500 million in assets belonging to Russian oligarchs and others who unlawfully evade U.S. economic
countermeasures; charged over 30 individuals accused of
sanctions evasion, export control violations,
money laundering, and other crimes; and pursued arrests in over half a dozen countries. Building off this
success, Attorney General Merrick Garland authorized the first-ever transfer of seized assets to the
Department of State to support the rebuilding of Ukraine.
DOJ and the FBI also face the challenge of demonstrating that the FBI has implemented effective compliance
tools in its use of Section 702 of the Foreign Intelligence Surveillance Act to address past compliance failures
in its use of Foreign Intelligence Surveillance Act authorities, as discussed in the Strengthening Public Trust
in the U.S. Department of Justice challenge. Numerous DOJ officials have identified Section 702 as a
significant tool that helps DOJ achieve its national security mission. Section 702, which is scheduled to
sunset at the end of this year, permits the U.S. government to acquire foreign intelligence information about
FBI agent in Tampa Bay, Florida, helping with security
preparations for Super Bowl LV in 2021
Source: FBI
20
foreign persons reasonably believed to be outside the United States. The President’s Intelligence Advisory
Board, a group of citizens from outside the government that serves as an independent source of advice to
the President on the Intelligence Community’s effectiveness in meeting the nation’s intelligence needs,
concluded in a July 2023 report that “Section 702 is essential to generating the intelligence necessary to
protect the United States from a host of threats.” According to a letter to the Senate from the FBI Director,
in the first half of 2023, “97 percent of the FBI’s raw technical reporting on malicious cyber actors, and
92 percent of [the FBI’s] reporting on emerging technologies, such as artificial intelligence, came from
Section 702,” demonstrating the critical need for this resource. Moreover, both the majority and minority of
the Privacy and Civil Liberties Oversight Board concluded in a September 2023 report that the Section 702
surveillance program remains “highly valuablein protecting the United States from a wide range of foreign
threats, including terrorist attacks at home and abroad, cyber-attacks on U.S. critical infrastructure, and
both conventional and cyber threats posed by China, Russia, Iran, and North Korea. The Board unanimously
agreed that Section 702 should be reauthorized with reforms to improve protections for privacy and civil
liberties, though the majority and minority differed sharply on how to address those concerns while
preserving the program’s value in protecting Americans’ national security.
However, the compliance challenges that the FBI has faced while using this tool has highlighted the tension
between protecting national security while safeguarding civil liberties. In 2022, the Foreign Intelligence
Surveillance Court (FISC) found that FBI personnel had improperly queried Section 702 data in recent years,
including more than 1,000 non-compliant batch queries. More recently, the FISC found that the FBI had
improved its compliance. According to the FBI, reforms implemented since 2021 have substantially lowered
incidents of non-compliance, resulting in a 96 percent or better compliance rate in 702 queries as of
spring 2023. Also, the President’s Intelligence Advisory Board July 2023 report found that DOJ has been
effective in detecting non-compliance and reporting it to the FISC and Congress. Success in achieving
reauthorization of what the Attorney General recently described in congressional testimony as “an
indispensable tool for protecting American national security,”
will depend in large part on the extent to
which the Department can demonstrate the effectiveness of remedial actions undertaken at the behest of
the FISC, the Office of the Inspector General (OIG), the FBI Director, and Congress.
Countering Acts of Terrorism and Violent Extremism
Domestic Terrorism and Domestic Violent Extremism
Domestic violent extremists, including individual offenders and small groups, pose a significant ongoing
threat to national security, with individual offenders being the primary actors in lethal domestic terrorism
incidents in the United States.
4
As highlighted in the October 2022 Strategic Intelligence Assessment and
Data on Domestic Terrorism, an annual report released jointly by the FBI and Department of Homeland
Security (DHS), domestic violence extremists driven by a mix of ideological, socio-political, and personal
grievances represent “one of the most persistent threats to the United States today.” The FBI and DHS
assessed that individual offenders and small groups will continue to be the primary perpetrators of
domestic terrorism attacks. The report further states that these threat actors often become radicalized over
4
According to the October 2022 Strategic Intelligence Assessment and Data on Domestic Terrorism, “[t]he FBI and DHS
use the term ‘domestic violent extremism’ to refer to DT threats. The report defines a “domestic violent extremist” as
“an individual based and operating primarily within the United States or its territories without direction or inspiration
from a foreign terrorist group or other foreign power who seeks to further political or social goals, wholly or in part,
through unlawful acts of force or violence dangerous to human life.
21
the Internet, mobilize independently, and prefer easily
accessible weapons, making them difficult to detect and
interdict. Developing a cohesive strategy to identify these
threat actors and prevent and prosecute attacks remains a
significant challenge for the Department. According to the
FBI Director’s testimony before the House Judiciary
Committee in July 2023, the FBI saw the number of FBI
domestic terrorism investigations more than double since the
spring of 2020. The FBI Director testified further that at the
end of FY 2022, the FBI was conducting approximately 2,700
investigations within the domestic terrorism program.
In J
une 2023, the OIG completed an audit of the Department’s
strategy to address the domestic violent extremism (DVE)
threat while safeguarding civil rights and civil liberties. The report included seven recommendations to help
DOJ establish and maintain a cohesive approach to addressing the DVE threat, after having found that DOJ
has focused efforts on investigating, prosecuting, and preventing acts of DVE, but has faced challenges in
establishing a cohesive DVE strategy that would better identify lessons learned and spread awareness of
available resources. While the Department has had a range of DVE-focused programs and policies in the
past, some of which are ongoing, they were not consistently effective. The report found that clearer
guidance across law enforcement and litigating components could promote greater consistency in
classifying cases as DVE and in coordinating DVE-related cases.
The same OIG audit highlighted the need for effective collaboration across more than 15 DOJ components in
combating domestic terrorism, including the FBI; Bureau of Alcohol, Tobacco, Firearms and Explosives;
Federal Bureau of Prisons (BOP); Criminal Division; National Security Division (NSD), Drug Enforcement
Administration; and U.S. Marshals Service. The National Strategy for Countering Domestic Terrorism,
released by the White House in June 2021, likewise promotes coordination and collaboration among the
federal government and its state, local,
tribal, territorial, and private sector partners
on combating domestic terrorism. Differing
communications processes and definitions
of key terms challenge the FBI’s ability to
effectively collaborate with partners to
address national security threats. According
to a
report issued by the U.S. Government
Accountability Office in February 2023, the
FBI and DHS have collaboration agreements
in place; however, the effectiveness of their
collaboration has not been consistently
assessed. Analyzing and implementing
U.S. Government Accountability Office and
OIG findings and recommendations could
help the Department better respond to the
difficulties posed by the sprawling and ever
evolving domestic terrorism threat.
FBI agent from the Joint Terrorism
Task Force
Source: FBI
FBI Hostage Rescue Team in Quantico, Virginia
Source: FBI
22
Given the importance of inter- and
intra-agency collaboration and
information sharing in safeguarding
national security, the OIG is also
conducting a review
of the role and
activity of DOJ and its components in
preparing for and responding to the
events at the U.S. Capitol on January 6,
2021. The review is examining what
information was available to the
Department and its components in
advance of January 6; the extent to
which such information was shared by
the Department and its components
with the U.S. Capitol Police and other
federal, state, and local agencies; and
the role of DOJ personnel in responding
to the events at the U.S. Capitol on
January 6. The review is also assessing DOJ protocols, policies, or procedures to identify any weaknesses
that adversely affected the ability of the Department or its components to effectively prepare for, and
respond to, the events at the Capitol.
International Terrorism
While domestic terrorism presents a significant threat to U.S. interests, international terrorism remains a
longstanding and consistent challenge for the Department. The Intelligence Community continues to assess
that ideologies espoused by foreign terrorist organizations and the transnational racially and ethnically
motivated violent extremist (RMVE) movement pose a significant threat to U.S. persons, facilities, and
interests. For example, Homegrown Violent Extremists (HVEs) continue to be inspired by Islamic State
ideology and propaganda. Al-Qa‘ida maintains its commitment to attacking U.S. interests, though the threat
is more pronounced in the regions where Al-Qa‘ida affiliates operate. Hezbollah may also seek to target the
United States. Transnational RMVEs often call for attacks in the United States, and some domestic RMVE
attacks have been inspired in part by transnational RMVE narratives and attacks overseas.
Previous OIG audits have provided insight into gaps in DOJ’s counterterrorism efforts and recommendations
for closing those gaps to effectively address the international terrorism threat. In March 2020, the OIG
issued a report
on the FBI’s efforts to identify HVEs through counterterrorism assessments. The OIG
determined that the FBI had taken insufficient steps to address the weaknesses the FBI had identified in its
assessment process. As of July 2023, the OIG’s recommendation that the FBI examine current field office
initiatives to revisit subjects of closed assessments and investigations to determine whether all FBI field
offices should undertake similar initiatives, remains open. This recommendation will help ensure consistent
procedures across field offices for identifying HVEs in compliance with law and policy. In addition, a
September 2022 OIG
audit found several instances of ineffective coordination between the FBI’s Office of
General Counsel and the NSD, ambiguity in the delineation of their roles, and inconsistent interpretations by
the FBI’s Office of General Counsel and the NSD of key legal principles, exemplifying the need for
coordination across components. As of August 31, 2023, two of the audit’s five recommendations remain
open. These concern coordination with the NSD and better delineating and distributing authorities to
U.S. Capitol building after January 6, 2021
Source: CRAIG/stock.adobe.com
23
improve oversight of the FBI’s national security activities and to increase efficiency. In addition, the BOP is
working to implement the remaining open recommendations from a 2020 audit report that found gaps in
the BOP’s monitoring of terrorist inmate communications.
U.S. Election Security and Countering Foreign Influence of U.S. Elections
The U.S. electoral process is the
foundation of our democratic system of
government. Promoting and
safeguarding the integrity of
U.S. elections and holding accountable
those who seek to obstruct the orderly
and lawful transfer of power as a result
of elections are critical challenges for
the Department. Additionally, it
remains an increasing priority to ensure
that all qualified voters can cast their
ballots and have their votes counted,
free from discrimination, intimidation,
or fraud in the election process.
Recognizing this challenge, DOJ’s
FY 2024 budget request includes
$8 million to enforce federal law related
to voting, including expanding the Civil
Rights Division’s ability to address
language-access obligations, rebuild
enforcement capacity, and address
violations of the National Voter Registration Act.
Election workers at all levels of government, whether elected, appointed, or volunteers, must be permitted
to do their jobs free from threats and intimidation. The Department’s interagency Election Threats Task
Force, launched in 2021, partners with and supports U.S. Attorneys’ Offices and FBI field offices to
investigate and prosecute criminal threats; train federal, state, and local law enforcement; and engage in
extensive outreach with election officials to gain greater insight into the nature of the threats they face. In
the 2 years the task force has been in operation, the Department has had success investigating and
prosecuting individuals who have committed election crimes, leading to multiple guilty pleas this year in
Arizona, Georgia, Florida, Michigan, and elsewhere.
The FBI also remains concerned about foreign malign influence operationswhich include subversive,
undeclared, coercive, and criminal actions used by foreign governments in their attempts to sway
U.S. voters’ preferences and perspectives, shift U.S. policies, increase discord in the United States, and
undermine confidence in our democratic institutions and processes. Therefore, the Department is active in
prosecuting state agents for espionage, conducting investigations to thwart hacking campaigns, addressing
through operational activity efforts to manipulate public discourse in the United States, and expanding the
Foreign Influence Task Force’s Russian-focused scope to include malign foreign operations of the People’s
Republic of China, Iran, and other global adversaries. The OIG continues to conduct a review of the
DOJ has a role in promoting and safeguarding the integrity of
U.S. elections
Source: Vchalup/stock.adobe.com
24
Department’s efforts to coordinate the sharing of information related to foreign malign influence directed at
U.S. elections. This review is examining coordination between the FBI and other components, as well as
between DOJ and non-DOJ entities, and the associated challenges.
Countering Foreign Espionage
As the Attorney General noted in his March 2023 testimony, “[the People’s Republic of China], Russia, Iran,
and North Korea are becoming more aggressive and more capable in their malign activity than ever before.”
Effectively protecting confidential human sources, witnesses, operations, investigations, and its own
personnel requires that the Department meet the challenge posed by the increased foreign
espionage threat.
One way the Department addresses this challenge is through the FBI's undercover operations, which allows
it to detect, prevent, and prosecute threats and acts related to counterintelligence, counterterrorism, cyber,
and other areas. In December 2022, the OIG released a report
that found several areas in which the FBI's
national security undercover operations can be improved, including the under-utilization of and training
provided to Certified Undercover Employees, the speed at which certain sensitive undercover operations
are approved, and the tracking of short-term undercover activities that are not part of a full, authorized
operation. The report made 10 recommendations to improve safety and how the FBI manages its national
security undercover operations program, such as improving the tracking of undercover activities and
establishing qualifications for undercover coordinators and a comprehensive training plan for undercover
employees. DOJ concurred with all of the recommendations and as of August 31, 2023, continued to work
on implementing them.
Safeguarding Sensitive Assets and Classified Information and Protecting Whistleblowers
Protecting sensitive assets, infrastructure, classified information, supply chains, and key technologies critical
to U.S. national security and economic prosperity remain challenges for the Department. As discussed in
the Department’s strategic plan
, insider threats can take on many forms, including media leaks, espionage,
the unauthorized disclosure of classified information, the theft of intellectual property, violations of export
controls or sanctions, or the loss or degradation of DOJ resources or capabilities. While insider threats and
unauthorized disclosures present a serious challenge, DOJ must also remain committed to upholding
whistleblower rights and protections that allow for DOJ employees or DOJ-affiliated individuals to report
wrongdoing in accordance with the laws that govern the release of classified or unclassified information.
DOJ managers and other leaders who encourage their employees to raise concerns promote a critical dual
purpose: (1) this incentivizes DOJ personnel to report those concerns internally, rather than seeking an
unauthorized outlet, such as the media, to report their concerns, and (2) when employees report internally,
it provides DOJ management with an opportunity to assess and address the issue before it becomes a major
problem. While DOJ employees are always protected for providing information to the OIG, the OIG also
encourages all DOJ managers and leaders to familiarize themselves with whistleblower rights and
responsibilities, and to discuss these rights with their employees to foster an environment that encourages
lawful, internal disclosures, and thereby, discourages unlawful disclosures to unauthorized recipients.
25
Cybersecurity and Emerging Technology
Cybersecurity is a critical priority in view of our society’s existential reliance on information technology
systems for, among other things, data storage and processing, communications, and commercial
transactions. The multifaceted challenge presented in the cybersecurity arena involves protecting sensitive
information and systems from unauthorized access, disruption, and theft. With the increasing
sophistication of cyber criminals, cybercrime poses a significant challenge to the U.S. Department of Justice
(the Department or DOJ) and the nation and has led to financial losses and privacy breaches. Moreover, the
rapid advancement of emerging technologies, such as artificial intelligence (AI) and new operational
technologies, introduce vulnerabilities and complexities that require the Department to be agile and
proactive in adapting its cybersecurity strategy to keep pace with technological changes. Enhancing
cybersecurity, combatting cybercrime and cyber threats, along with adopting advanced and emerging
technologies are significant challenges facing the Department.
Enhancing Cybersecurity
Cybersecurity is a risk management processnot
an end statethat works to ensure information
technology systems, data, and devices are
protected from breaches and disruption. The
Department has a leading federal role in the
government’s cybersecurity strategy, as outlined
in the March 2023 White House
National
Cybersecurity Strategy. In addition, the
Department relies on technology systems for its
mission and operations. The Department’s
fiscal
year (FY) 20222024 Information Technology
Strategic Plan outlines goals to elevate
cybersecurity to strengthen its security posture
against complex cybersecurity attacks, improve
and fortify internal remote access for the mobile
workforce, and streamline identity and access
management. Further, the Department’s
2022 Comprehensive Cyber Review identified
several areas where the Department could improve its practices in order to increase its cybersecurity
related to electronic communications, mobile device security, and contractor cybersecurity requirements.
As risks to systems increase with advancing technology, it is critical that the Department is vigilant in
maintaining and modifying as necessary its comprehensive cybersecurity strategy as an effective risk-
management program.
Cyber Supply Chain Threats
The Department, like many federal agencies, relies on commercially-available technology solutions to fulfill
its mission and support its critical functions. Globalization, outsourcing, and digitization have resulted in
complex, diverse, and extensive information technology supply chains that leave DOJ with less control and
visibility into its supply ecosystems. Cyber supply chain threats pose a significant risk as bad actors may
exploit vulnerabilities in the supply chain to gain unauthorized access to government systems by targeting
DOJ has a leading federal role in the government’s
cybersecurity strategy
Source: NicoElNino/stock.adobe.com
26
suppliers, vendors, or partners. Such attacks can lead to
devastating consequences, including data breaches,
supply chain disruptions, intellectual property theft, and
potential harm to end-users. To help the Department
better confront the challenge presented by cyber supply
chain risks, the Office of the Inspector General (OIG)
released an audit report
in July 2022 that found, among
other things, that the Justice Management Division (JMD)
lacked the personnel resources needed for an effective
cyber supply chain risk management (C-SCRM) program,
as well as widespread non-compliance with C-SCRM
requirements, outdated C-SCRM guidance, inadequate
threat assessments, and insufficient mitigation and
monitoring actions. The OIG also found that Federal
Bureau of Investigation (FBI) procurement officials often
improperly bypassed the FBI’s C-SCRM program due, in
part, to misunderstanding or unawareness of C-SCRM
requirements. As of August 31, 2023, 15 of the
17 recommendations made by the OIG to assist the
Department in managing cyber supply chain risks
remained open. Addressing the open
recommendations will help JMD and the FBI enhance
risk mitigation and monitoring of the risk across all
DOJ components.
Safeguarding Data and Information Systems
An important part of cybersecurity is ensuring the data and information systems are secured and protected.
The Department has a responsibility to appropriately safeguard its data and information systems. The
importance of data security was illustrated in February 2023, when the
U.S. Marshals Service suffered a
major security breach. Hackers broke into and stole data from a computer system that included law
enforcement sensitive information such as information related to “ongoing investigations, employee
personal data, and internal processes” as well as “sensitive files, including information about investigative
targets.” The Department responded to this incident by conducting an inventory of all components’ systems
with the goal of ensuring that all were properly approved and in compliance or could be brought into
compliance with DOJ requirements. DOJs response is ongoing.
Pursuant to the Federal Information Security Modernization Act (FISMA), the OIG regularly tests the
effectiveness of Department components’ information security policies, procedures, and practices and the
security of their systems. These audits identify weaknesses in controls that may need to be strengthened to
ensure systems and data are adequately protected. In FY 2022, the OIG assessed many different
component-specific information systems, specifically, those belonging to the
Environment and Natural
Resources Division, Office of Justice Programs, Federal Bureau of Prisons, Civil Division, FBI, and JMD. A
majority of the FY 2022 FISMA audits led to at least one recommendation designed to strengthen
component-specific information systems. As a member of the law enforcement and intelligence
community, and as custodian of highly sensitive law enforcement and national security information, it is
imperative the Department ensure its systems are secure. An aspect of doing so is giving high priority to
National Institute of Standards and
Technology (NIST) Critical Success Factor:
Supply Chain Information Sharing
NIST states that an effective information-
sharing process helps to ensure enterprises
can gain access to information critical to
understanding and mitigating cybersecurity risk
in the supply chain, and also share relevant
information to others that may benefit from or
require awareness of these risks. NIST’s key
practices for establishing and participating in
supply chain risk information sharing
relationships include:
establishing information-sharing goals and
objectives, specifying the scope of
information sharing, and establishing
information-sharing rules;
using secure, automated workflows to
publish, consume, analyze, and act upon
supply chain risk information;
participating in information-sharing efforts;
and,
proactively establishing supply chain risk
information-sharing agreements.
27
addressing the FISMA audit recommendations for improving the deficiencies the OIG identified in the
systems we assessed. In a November 2022 memorandum to all DOJ component heads, the Deputy
Attorney General emphasized the importance of the FISMA process as an opportunity to strengthen the
Department’s defenses against cyberattacks, intrusions, and data breaches. She directed that components
whose systems were audited by the OIG promptly address the OIG’s recommendations, and that
components not reviewed by the OIG consider their vulnerabilities in view of the OIG’s findings in the
audited components. This appropriate step by Department leadership recognizes the importance of
addressing system vulnerabilities. As of September 2023, there are currently 47 open FISMA
recommendations from all FISMA audits conducted across the Department, indicating that work remains to
be done.
Combatting Cybercrime and Cyber Threats
Cyber threats can adversely impact national security and the economy. As a law enforcement agency, the
Department has an integral role
in protecting the nation against these threats and leading the response to
cyber incidents. Combatting cybercrime and cyber threats to the nation’s security remains among the
Department’s
highest priorities as part of its mission to ensure public safety against threats foreign and
domestic and to provide federal leadership in preventing and controlling crime. Some of the challenges the
Department currently faces include threats from ransomware, the difficulties of federal and global
coordination for combatting cybercrime, and the mobility and high demand for highly trained cyber staff.
Ransomware
Ransomware continues to be one of the leading cyber-based threats to national security. Cybercriminals
deploy ransomware and digital extortion attacks against federal agencies and U.S. businesses and
organizations. In May 2023, the Department indicted
a Russian national and resident for using three
different ransomware variants to attack numerous victims throughout the United States, including law
enforcement agencies and other sectors. In another recent example, the FBI
covertly disrupted the Hive
ransomware variant in January 2023, captured its decryption keys, and offered the keys to victims
worldwide, which prevented payment of $130 million in ransom demands. To combat ransomware attacks,
the Department created the Ransomware and Digital Extortion Task Force to strategically target the
ransomware criminal ecosystem as a whole and collaborate with domestic and foreign government
agencies as well as private sector partners to combat this significant criminal threat. The OIG has an
ongoing audit to assess the Department’s strategy to combat ransomware threats, and response to and
coordination on ransomware attacks against public and private entities, which will assist the Department in
addressing this significant challenge.
Federal and Global Coordination for Combatting Cybercrime
In a July 2022 Comprehensive Cyber Review, the Department recognized that successfully combatting cyber
and cyber-enabled crime cannot be accomplished by any single government agency or private firm. In its
national lead role, it is key that the Department coordinates with other government agencies and on a
global level. In response to the U.S. Government Accountability Office’s (GAO) September 2022
report on
federal agency collaboration in preventing and responding to ransomware, the Department is developing a
working group to share ransomware incident-related information and facilitate interagency coordination.
Further, as highlighted in another GAO
report issued in March 2023, DOJ also provides direct assistance to
fighting cybercrime and works with foreign nations to help combat these technology-driven crimes. Global
28
collaboration activities include information sharing with foreign partners on current threats and providing
cyber training to foreign law enforcement. The report cited a lack of dedicated resources, difficulties in
retaining highly trained staff, and inconsistent definitions of “cybercrime.” Continuing to build collaboration
across the nation and increasing capacity globally will aid DOJ in combatting increasingly widespread and
complex cybercrime.
Enhancement of Cyber Workforce
The Department relies on a host of dedicated and talented personnel to respond to, investigate, and disrupt
cyber threatsincluding attorneys, Special Agents, Intelligence Analysts, computer scientists, data analysts,
forensic technicians, and others. The Department identified difficulties in retaining cyber-related personnel
due to compensation disparities between the Department and the private sector, as well as with other
government departments and agencies. According to the Department’s July 2022
Comprehensive Cyber
Review, the Department of Homeland Security and the Department of Defense have taken steps toward
addressing similar problems by creating new types of federal civil service positions for their cyber-
specialized employees. These and other federal entities have also utilized cyber-specific pay incentives to
attract candidates. With the rapid proliferation of cyber threats, including ransomware and other malicious
attacks, it is imperative that these roles are filled with highly qualified personnel who understand both the
technology and the potential applications. In confronting this challenge generally, the Department must be
among the forefront of government employers taking available steps to be competitive for the most capable
staff, for whom there is great demand, in the highly mobile marketplace for their skills.
Advanced and Emerging Technologies
Advanced and emerging technologies present both opportunities and challenges for the Department. AI
and technologies such as forensic analysis systems have increased in capability and complexity for law
enforcement and other uses
in the Department.
Technologies can advance
operational needs, but also
require workforce and
infrastructure readiness,
ongoing adaptation, and
attention to critical privacy
and national security issues.
This evolving landscape
presents challenges for the
Department to proactively
strategize and respond to
emerging risks so as to not be
outpaced by
technological change.
Strategic Planning and Adoption of Emerging Technologies
The Department’s Comprehensive Cyber Review identified a lack of coordination in emerging technology
efforts across components and cited potential risks in duplication of effort. Additionally, the review included
The evolving technology landscape presents challenges for the
Department
Source: Putilov_denis/stock.adobe.com
29
recommendations for a standing interdisciplinary body, established principles of use, and upskilling a cyber
workforce in order to reduce barriers to adoption of emerging technologies.
One technology frequently discussed across government and society at-l
arge is AI, which can be used for a
wide range of applications from completing an individual task to simulating broad human behavior.
5
In
response to a requirement in Executive Order 13960 Promoting the Use of Trustworthy Artificial Intelligence
in the Federal Government, the Department reported 15 AI use cases to a federal annual inventory in
June 2023, an increase from 4 AI use cases submitted a year prior in June 2022. The Department has been
using AI techniques such as machine learning to classify and detect anomalies in drug samples, topic
modeling and clustering to consolidate records review, machine translations, and other algorithms to
manage information such as tips to law enforcement, multimedia data, and case documents. However, the
most recent publicly issued strategy
on AI from the Departmentwhich outlines an AI adoption and
coordination strategy with DOJ component responsibilitiesis from 2020. The use and prevalence of AI is
growing at a rapid pace and is currently available mainstream in various forms. As GAO
reported in
May 2023, federal agencies cannot afford to be reactive to the risks and consequences of AI. Further, as
noted in GAOs September 2022
report, data privacy risk management is another significant topic to address
in this area.
Key AI issue areas include system-level governance, data security, and privacy. Considering GAO’s guidance
on responsible federal use of AI and data privacy will assist the Department in strategizing and coordinating
the adoption and governance of AI.
Responding to Changing Operational Technology
Technologies that advance or impact investigations and law enforcement operations for the Department are
particularly vital. These can include new communication technologies, end-to-end encryption of data
, and
facial recognition technology. Specifically, FBI Director Christopher Wray’s May 2023 congressional
testimony cited a key concern in keeping pace with operational technologies that are becoming increasingly
important to combatting criminal and terrorist threats. Technologies cited by Director Wray were forensic
advancements and body worn cameras. Recently, the OIG
initiated an audit of the FBI’s efforts to respond
and adapt to changing technologies in the environments where it operates. The audit objectives are to
determine the sufficiency and effectiveness of the actions the FBI is taking to respond to changing
technological environments and the training the FBI provides to its personnel to increase the workforce’s
adaptability to those changes. After initiating the audit, in December 2022, the OIG issued a classified
Management Advisory Memorandum (MAM) to the FBI when the OIG’s initial audit work revealed that
certain aspects of the FBI’s efforts to respond to changing operational technologies were inadequate and
required better communication and coordination, and prompt corrective action. The classified MAM
included two recommendations to help ensure that the FBI employs a more robust and effective strategy to
address the risks posed by changing operational technologies and that its workforce is better positioned to
identify and adapt to those risks. The FBI concurred with both recommendations and stated that it has
already begun taking necessary corrective actions. Addressing the OIG’s recommendations in the MAM, and
any recommendations that result from the current audit, will help the Department as it responds to
changing operational technologies.
5
GAO, “Artificial Intelligence, https://www.gao.gov/artificial-intelligence (accessed September 20, 2023).
30
Pursuing the Departments Law Enforcement Mission While
Protecting Civil Rights and Civil Liberties
Like other law enforcement agencies, the
U.S. Department of Justice (the Department or
DOJ) faces an ongoing need to prioritize
transparency and accountability, particularly
relating to use of force and safeguarding civil
rights and civil liberties. At the same time, the
Department must ensure that sufficient
strategy and resources are dedicated to
pursuing long-standing, large-scale challenges,
such as violent crime and opioid and narcotic
interdiction; emerging priorities, such as
pandemic-related relief fraud; and the
protection of vulnerable populations, such
as children.
Protecting Civil Rights and Ensuring Accountability
The Department continues to face the important challenge of carrying out its law enforcement operations
while fulfilling its duty to protect civil rights and civil liberties. For example, as the Department continues to
reform and modernize its own law enforcement practices and policies, it faces the challenge of ensuring
adequate oversight of and accountability for its investigative tools and programs so that they align with the
full spectrum of the Department’s duties and legal obligations.
Use of Force
The Department serves as a lead entity for the May 2022 Executive Order (EO) 14074, Advancing Effective,
Accountable Policing and Criminal Justice Practices
to Enhance Public Trust and Public Safety. In the
aftermath of the most recent racially charged
events involving law enforcement, this EO has the
stated
goal of placing “federal policing on the path
to becoming the gold standard of effectiveness and
accountability” while imposing requirements to
modernize federal policing and improve safety,
accountability, and public trust. The Department
continues to take action including issuing guidance
banning the use of chokeholds and carotid
restraints, restricting the use of “no knock”
warrants, and updating DOJ’s
use-of-force policy
with officers’ affirmative duty to intervene and
render medical aid as well as receive de-escalation
training. Moreover, coinciding with the issuance of
an Office of the Inspector General (OIG) audit
report
Police officer badge
Source: Fergregory/stock.adobe.com
U.S. Marshals Service (USMS) agents conducting a
law enforcement operation in Baltimore, Maryland
Source: USMS
31
in June 2021, the Deputy Attorney General directed all DOJ law enforcement components to establish and
implement a body worn camera (BWC) program.
In September 2023, the OIG issued an audit of
DOJ’s use-of-force policies within its law
enforcement and corrections components. We
found that DOJ law enforcement and corrections
components made substantial progress towards
updating their policies and training to align with
DOJ’s updated requirements. However, we also
identified certain policy gaps related to use-of-
force in custodial situations, and some
components’ use-of-force policies and practices
were inconsistent in their application to task force
officers and contractors. In addition, DOJ has not
identified a mechanism to help ensure
components’ training programs are consistent,
appropriate, or complete. We made
six recommendations to minimize potential risks associated with use-of-force tactics. While these steps are
important to DOJ’s objective of modeling accountability in law enforcement practices, DOJ should consider
further leveraging its leadership role in the law enforcement community to create incentives for state and
local entities to: (1) promote community engagement, (2) remedy racial disparities in policing where they
exist, and (3) improve public trust in law enforcement. The persistent challenge for DOJ is to lead the
nation’s law enforcement community to eliminate race-based differences in operational activities and
improve community perception of equitable treatment. In May 2023, as a part of the EO, the Department
issued
guidance to its law enforcement components regarding the use of race, ethnicity, gender, national
origin, religion, sexual orientation, gender identity, and disability in the performance of federal law
enforcement and intelligence activities to ensure that those agencies gather and depend on information
that is reliable and trustworthy while promoting unbiased conduct during federal law enforcement and
intelligence activities. Among other things, as part of DOJ grants to state and local law enforcement
agencies, such entities could be required to demonstrate commitment to safe and accountable policing
practices, such as those described in the EO and implementation of a BWC program.
Oversight and Accountability
Internal and external oversight and accountability are other mechanisms for the Department to protect civil
rights and civil liberties. DOJ’s fiscal years (FY) 20222026 Strategic Plan
identifies goals of establishing a
culture of transparency and accountability and promoting trust between communities and law
enforcement. In 2023, the Department’s Civil Rights Division concluded investigations of the Minneapolis
Police Department, City of Minneapolis, Louisville Metro Police Department, and Louisville/Jefferson County
Metro Government, and found that each entity engaged in a pattern or practice of conduct that violates the
U.S. Constitution and federal law, including use of excessive force. Each entity entered into an agreement in
principle to negotiate consent decrees with the Department to resolve the investigative findings. Such
remedial actions resulting from Department investigations are one way in which the Department can meet
its above goals.
Police BWC
Source: Skyward Kick Prod/stock.adobe.com
32
To further help the Department achieve its transparency and
accountability goals, the OIG continues reviewing DOJ policies and
practices protecting civil rights and liberties. In advance of the OIG’s
BWC report
, the Deputy Attorney General, with notice of the OIG’s
concerns, directed that all DOJ law enforcement components establish
and implement policies to use BWCs, which enhance transparency and
accountability in law enforcement.
Currently, the OIG has an ongoing audit of the DOJs Electronic Recording of Statements Policy (Justice
Manual 9–13.001) governing electronic recording of custodial statements by the Department’s law
enforcement components. The preliminary objective is to assess component-level policies and procedures
implemented to effectuate the policy. The
intent of the policy was to ensure an objective account of
interactions with people held in federal custody, thus providing federal law enforcement officials
indisputable accounts of statements and documenting that detained individuals are afforded their
constitutionally protected rights. The OIG review of component-level policies and procedures will help
ensure that these Department law enforcement components are exercising their authority properly and are
accountable for their treatment of individuals in their custody in connection with those individuals'
statements. In addition, in August 2023, the OIG
initiated an audit of the Department’s Special Deputation
Program to determine if the USMS, which oversees the program, established adequate policies, procedures,
and controls. In September 2023, the OIG issued an audit
report that assessed how the Office of Justice
Programs solicits, receives, and reviews complaints of unlawful discrimination by recipients of DOJ grants
and cooperative agreements, including civil rights violation allegations against law enforcement and
correctional components receiving DOJ funds. This audit found that the Department can promote greater
awareness of the civil rights complaint process to ensure that the public is knowledgeable about civil rights
protections, and Department components responsible for responding to complaints can better work
together to more efficiently address pressing civil rights violations and concerns.
Targeting Violent Crime: Gun Violence
Combatting violent crime is a longstanding
and significant priority for DOJ. Ensuring the
Department is prepared to meet
commitments set out in its
FYs 2022–2026
Strategic Plan, Comprehensive Strategy for
Reducing Violent Crime, and strategy update,
particularly as they relate to the issue of gun
violence, will be an ongoing challenge. A
Federal Bureau of Investigation (FBI)
report
issued in April 2023 revealed that U.S. active
shooter incidents increased by 66.7 percent in
2022 compared to 2018. The FBIs report
found that in 2022, there were a total of
50 active shooter incidents in 25 states and
the District of Columbia, involving 61 firearms.
Watch IG Horowitz Speak on the
OIG’s Report on DOJ’s Policy on
Body Worn Cameras.
A handgun seized by the USMS
Source: USMS
33
The Department’s FYs 2022–2026 strategic plan outlines several strategies to address gun violence and
other violent crime, as well as specific goals to reduce gun-related violent crime by September 30, 2023.
These include increasing the percentage of urgent firearm trace requests completed within 48 hours, the
percentage of firearms cases that target traffickers or other large-scale enterprises, and the number of
inspections of federal firearms licensees (FFL). Additionally, this year the Department has
awarded over
$238 million to states, territories, and the District of Columbia under the Byrne State Crisis Intervention
Program. These awards will be used to fund extreme risk protection order programs, also known as “red
flag laws,which keep guns out of the hands of those who pose a threat to themselves or others.
As the federal agency responsible for regulating federal firearms licenses, the Bureau of Alcohol, Tobacco,
Firearms and Explosives (ATF) conducts inspections to ensure FFLs operate in compliance with laws and
regulations and in a manner that protects public safety. These inspections review an FFL’s inventory and
transaction records to, among other things, detect and prevent the illegal diversion of firearms and reduce
the possibility of firearms being obtained by prohibited persons. During our past audit work the OIG
identified significant challenges facing ATF in performing its regulatory responsibilities due to significant
resource constraints, as well as steps that ATF can take to improve its FFL inspections program. Most
recently, in April 2023, the OIG released an audit report
that found ATF had taken measures to address
previous OIG findings related to the effectiveness of ATF’s oversight of FFLs, but that additional
improvements were necessary. The OIG made 13 recommendations to ATF to strengthen its compliance
inspection activities and its oversight of FFLs. Specifically, the OIG recommended that ATF develop modern
tools, such as employing predictive analytics, and that ATF revise its policies and procedures concerning the
examination of inspection results to effectively identify high-risk FFLs. Implementing these
recommendations could help enable ATF to not only increase the number of FFL inspections as described in
DOJ’s strategic plan, but also increase the efficacy of those inspections.
Opioids and Narcotics Interdiction
Drug trafficking and interdiction
continue to be pressing challenges for
the Department. According to Centers
for Disease Control and Prevention
data
, after 2 years of sharp increases,
overdose deaths leveled off in 2022.
However, there were still approximately
110,000 recorded overdose deaths in
2022, 48 percent higher than
pre-pandemic totals. According to this
same data, opioids and synthetic
opioids make up the vast majority of
reported overdoses, and fentanyl is the
leading cause of death for Americans
between the ages of 18 and 45.
Violent, international criminal organizations and cartels have become increasingly prevalent in opioid and
fentanyl trafficking. U.S. Customs and Border Protection reports
that the amount of fentanyl seized at the
border has risen significantly from FY 2021 to FY 2023. In April 2023, the Attorney General announced
Methamphetamine seized by the Drug Enforcement
Administration (DEA)
Source: DEA
34
charges against the Sinaloa Cartel for running the largest, most violent, and most prolific fentanyl
trafficking operation in the world.” The Department also brought charges in June and October 2023 against
China-based companies and their employees with crimes related to fentanyl production, distribution, and
sales resulting from precursor chemicals.
The Department’s ongoing efforts to detect and seize dangerous drugs include its Joint Criminal Opioid and
Da
rknet Enforcement team, along with international partners, conducting
a coordinated international effort
spanning three continents to disrupt fentanyl and opioid trafficking on the darknet or dark web. To counter
the global criminal networks most responsible for the influx of fentanyl into the country, the Sinaloa and
Jalisco Cartels, the DEA has created
counterthreat teams for each cartel to map, analyze, and produce
targeting information for the cartels’ operations. Additionally, in June 2023, the Department closed an OIG
audit report that contained recommendations to the DEA to improve the strategic management and
oversight of DEA-supported foreign law enforcement units. In particular, the OIG coordinated with the DEA
to close recommendations involving the initiation and verification of host nation agreements for DEA-
supported foreign law enforcement units, as well as the bilateral use of its judicial wire intercept program.
Besides large, complex operations
with international elements,
Department entities must also
partner and work closely with state
and local law enforcement to detect
and disrupt opioid and fentanyl
trafficking. The DEA worked
with
state and local law enforcement
partners nationwide to seize
approximately 44 million fentanyl
pills and 6,500 pounds of fentanyl
powder. The operation specifically
targeted those responsible for the
last mile of drug distribution, both in
the community and on social media.
A recent OIG audit report
found that
Department components can better
coordinate and leverage resources to work with federal, state, local, and tribal law enforcement agencies
and prosecutors to combat the opioid crisis. The OIG made four recommendations to assist the
Department in better coordinating efforts to address this crisis. As of August 31, 2023, three
recommendations remain open. The OIG is in the process of conducting an audit of the Bureau of Justice
Assistance Comprehensive Opioid, Stimulant, and Substance Abuse Program to determine, among other
things, if the Bureau of Justice Assistance effectively coordinated and collaborated with Comprehensive
Opioid, Stimulant, and Substance Abuse Program partners and stakeholders.
Countering the Intensifying Threat of Child Exploitation
The Department recognizes child exploitation as “one of the most reprehensible and destructive offenses
confronting our nation today.” In 2006, DOJ launched Project Safe Childhood, which was originally aimed at
utilizing federal, state, and local resources to pursue technology-facilitated sexual exploitation of children,
DEA Operation Last Mile targeted operatives, associates, and
distributors affiliated with the Sinaloa and Jalisco Cartels
Source: DEA
35
and was expanded in 2011 to include all federal crimes based on sexual exploitation of a minor. In 2023,
DOJ released its third National Strategy for Child Exploitation Prevention and Interdiction, which described
child exploitation as “an ongoing public health crisis” that “requires a whole-of-society strategic response.”
The evolution of the scale and type of online threats to children poses a particular challenge for DOJ.
Re
ports of suspected child sexual exploitation have grown substantially
with the number of reported
images, videos, and other content, increasing from approximately 45.8 million files in 2018 to 88.4 million
files in 2022.
6
According to a December 2022 report issued by the U.S. Government Accountability Office,
multiple factors are driving this growth in online threats, including use of end-to-end encryption and the
ability of offenders to share content and network in dark-web communities.
As noted in past oversight work, the Department’s ability to
vigorously pursue child exploitation offenses will be aided by clear
internal policies and guidance. A 2021 OIG report
identified
concerns with the FBI’s efforts to notify victims of child sexual abuse
material, and a 2022
Management Advisory Memorandum noted the
FBIs lack of a policy governing the transmission of child sexual
abuse material over email. In 2021, the OIG released a
report that
found multiple violations of FBI policies and concluded that FBI
employees failed to treat allegations against Former USA Gymnastics
Physician Lawrence Gerard Nassar with the “utmost seriousness and
urgency that they deserved and required.” The OIG is conducting an
ongoing audit of the FBI’s compliance with laws, regulations, and
policies related to its handling of tips of hands-on sex offenses
against children and mandatory reporting of suspected child abuse.
Finally, the U.S. Government Accountability Office has
recommended
the Department regularly update its National Strategy for Child
Exploitation Prevention and Interdiction and take other steps to
improve its capacity to pursue child exploitation offenses, as
required by the PROTECT Our Children Act of 2008.
The Department’s Ongoing Efforts to Combat Pandemic-
Related Fraud
As noted in the 2022 Top Management and Performance Challenges
report, the distribution of an unprecedented amount of federal
disaster response funds in a relatively short time frame without
sufficient controls resulted in a significant increase in fraudulent
activities. More than 3 years after the passage of the first emergency pandemic relief bill, the Department
6
Noting a “distinct rise in the enticement of children, especially minor girls, for sexual imagery” during the COVID-19
pandemic, along with the emergence ofsextortion,” in which children are threatened with the release of explicit
content unless they provide more content or compensate the extorter. President and CEO, National Center for
Missing & Exploited Children, Prepared Remarks, before the U.S. Senate Committee on the Judiciary, concerning
“Protecting Our Children Online” (Feb. 14, 2023),
www.judiciary.senate.gov/imo/media/doc/2023-02-14%20-
%20Testimony%20-%20DeLaune.pdf.
Priority Recommendation: FBI
Coordination with State and
Local Authorities on Allegations
of Crimes Against Children
In response to the FBI’s mishandling
of the sexual abuse allegations
against Larry Nassar, in 2021, we
recommended that the FBI reassess
its policies to more precisely
describe when FBI employees are
required to promptly contact and
coordinate with state and local law
enforcement and social service
agencies after receiving allegations
of crimes against children that
potentially fall under state
jurisdiction, even when the
allegations also potentially fall within
the FBI’s jurisdiction. Given the
direct impact of the FBI’s failure on
the victims, resulting reduction of
public trust in law enforcement, and
the potential to mitigate similar
situations in the future, the OIG
believes implementation of this
recommendation should be a DOJ
priority. The FBI agreed with the
recommendation and is taking steps
towards implementation.
36
continues to deal with the effects of massive amounts of fraud associated with the over $5 trillion in
pandemic-related funding. The Pandemic Response Accountability Committee and its member Inspectors
General have estimated that the amount of fraud associated with pandemic relief programs exceeds over
$100 billion. The ongoing challenge for the Department is ensuring that it has, and can dedicate, sufficient
investigative and prosecutive resources to hold accountable those engaged in this pernicious fraud. DOJs
FYs 20222026 strategic plan
notes that reports of financial victimization via fraud, especially Internet-
enabled fraud, reached all-time highs in 2020. As of August 2023, the Department’s COVID-19 Fraud
Enforcement Task Force’s coordinated efforts resulted in criminal charges against more than 3,000
defendants and the seizure of more than $1.4 billion in relief funds.
Programs meant to help individuals and small businesses, including the Payment Protection Program (PPP),
Economic Injury Disaster Loans, and Unemployment Insurance (UI) benefits were particularly exploited, as
these programs were launched with few, if any, controls to check if the applicant was legitimate and
qualified for aid. Passing time has revealed both the ease with which fraud occurred and the prevalence of
fraudsters. Bad actors participated in far-reaching and multi-jurisdictional schemes to magnify their ill-
gotten gains. In addition to domestic criminals, including violent street gangs and prison inmates
committing UI fraud, international organized criminal groups have also targeted these funds by using stolen
identities to file for UI benefits. Examples include an individual charged
with participating in a scheme to
submit more than 100 applications to seven financial institutions and fraudulently obtain over $13 million in
PPP loans, an individual
convicted of collecting personally identifiable information of numerous individuals
from the dark web and using the identities to file at least 180 fraudulent UI claims in two separate states,
and a foreign national
convicted of recruiting others to a scheme that sought over $3 million in PPP loans.
Recognizing the ongoing challenge, the Department launched its COVID-19 Fraud Enforcement Task Force in
2021 to coordinate DOJ’s nationwide prosecution efforts. Additionally, Congress extended the statute of
limitations for all forms of PPP loan fraud and all COVID Economic Injury Disaster Loans fraud to 10 years to
allow investigators the time necessary to fully pursue those who defrauded these two programs. The
Department will need to continue to coordinate with its more than 30 partner agencies as it pursues and
recovers the massive amounts of defrauded relief funds. A previous OIG audit issued in 2022 found
that
Department components can better coordinate and utilize their finite resources to more effectively track,
refer, and prosecute pandemic-related fraud matters. While all associated recommendations in the report
were closed in July 2023, the Department must continue to identify and utilize all possible efficiencies
considering the large amounts of fraudulently obtained funds that continue to be discovered.
37
Improving the Management and Oversight of
U.S. Department of Justice Contracts and Grants
In fiscal year (FY) 2022, the U.S. Department of Justice (the Department or DOJ) awarded over $8.6 billion in
contracts and $4 billion in grants. The management and oversight of contracts and grants remains a
challenge for the Department. In particular, areas of concern include planning and oversight throughout
the procurement lifecycle and grant financial management practices.
Contract Management
To ensure responsible use of public funds, it is incumbent upon the Department to conduct robust
acquisition planning and contract oversight and strengthen its contract planning, monitoring, and
compliance with laws and regulations.
Procurement and Acquisition Planning
Proper procurement and acquisition planning promotes full and open competition and helps ensure DOJ
meets its procurement needs in the most cost-effective and timely manner. Opportunities exist for DOJ to
improve compliance with acquisition planning requirements to receive a fair and reasonable price for goods
and services. The Office of the Inspector General (OIG) has repeatedly identified deficiencies in
procurement planning that have resulted in DOJ components entering into contracts with significant cost
uncertainty. For example, a December 2022 OIG report
that examined the USMS’s pharmaceutical drug
costs and procurement process found that there was no cost control for drugs purchased by non-pharmacy
Source: U.S. Marshals Service (USMS)
$13.6
$13.2
$12.4
$16.9
$18.2
$17.6
$18.7
$23.7
$25.6
$1.6
$1.4
$1.9
$1.9
$1.3
$1.4
$1.5
$2.0
$2.2
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
$-
$5
$10
$15
$20
$25
$30
2012 2013 2014 2015 2016 2017 2018 2019 2020
ADP
Costs (in Millions)
Fiscal Year
Costs of Providing Drugs to USMS Detainee Intergovernmental Agreement
Facilities, by Pharmancy Program Participation and Average Daily
Population (ADP), FY 2012-2020
Pharmacy Prog. Drug Costs Non-Pharmacy Prog. Drug Costs ADP
38
program facilities for which the USMS was separately invoiced. Consequently, the OIG found that the USMS
was at risk of paying unnecessarily high prices for drugs purchased by those facilities. Further, in a
September 2022 report
on the Federal Bureau of Prisons’ (BOP) procurements awarded for medical services
provided to Residential Reentry Management Branch inmates, the OIG found that the BOP’s inadequate
acquisition planning and market research resulted in award pricing that was not cost effective or supported
by price justifications.
Examples of poor acquisition planning by Department components has not been limited to medical services
c
ontracts. In a July 2023 report
on the Office of Justice Programs’ (OJP) procurement for JustGrants, a new
grants management system, the OIG found that inadequate coordination and ineffective planning early in
the process significantly affected OJP’s ability to deliver JustGrants as intended. Compliance with Federal
Acquisition Regulation (FAR) requirements also ensures that procurement and acquisition planning result in
contracts that maximize taxpayer dollars. However, the OIG’s JustGrants report also found that a lack of
clarity in the original solicitation and blanket purchase agreement resulted in significant cost increases after
task orders were issued and implemented. In addition, an August 2023
report on the Community Relations
Service’s contracting activities, the OIG identified several areas of non-compliance with FAR and DOJ
requirements, including a lack of written acquisition plans or market research. In a November 2022
report
on the Executive Office for Immigration Review’s (EOIR) procurement of an electronic case management
system, the OIG found that EOIR and Justice Management Division acquisition planning documents lacked
multiple FAR and DOJ requirements. Insufficient evaluation of requirements and stakeholder input may
result in the selection of systems that do not adequately meet the agency’s needs.
Proper acquisition planning also ensures that
appropriate consideration is given to the costs
and trade-offs involved in a procurement. In a
March 2023 report
on the USMS’s
implementation of Executive Order 14006,
which prohibits DOJ from renewing contracts
with privately operated detention facilities, the
OIG reviewed concerns related to the decision
to replace the USMS's expiring contract with a
private contractor via an agreement with a local
government entity, which then contracted with
the same contractor and continued to house
the detainees at the same facility. The new
agreement increased the USMS's costs and
provided the USMS with less direct oversight of
the facility. The OIG found, among other things,
that not all costs and benefits of the conversion
had been disclosed to responsible officials,
which raised concerns about whether the
decision was fully informed.
Administration and Oversight
More than 3 years after the OIG issued a Management Advisory Memorandum (MAM) that notified DOJ of
systemic issues related to contract management, DOJ components continue to face challenges in contract
Exterior fence at BOP Correctional Institution Taft in
California [Correctional Institution Taft was closed
after it was deemed unsafe to occupy due to major
infrastructure issues]
Source: OIG
39
administration and oversight, which involve actions performed after a contract has been awarded to
determine how well the contracting parties execute the requirements of the awarded contract. By
improving contract management, DOJ can mitigate risks, reduce costs, minimize delays, and strengthen the
negotiation of contracts awarded.
Several recent audits of Department
contracts illustrate the issues and the
challenges DOJ needs to address. For
example, in an August 2023 report
on OJPs
contract awarded for the Office for Victims
of Crime training and technical assistance
center, the OIG found that OJP did not have
a quality assurance plan in place until the
final month of the 5-year procurement,
limiting the assurance that consistent
monitoring occurred throughout the
procurement. In addition, in the OIG’s
July 2023
report related to OJP’s
procurement for JustGrants, the OIG found
that OJP did not adequately establish a
quality assurance plan that would allow OJP
contracting officials to effectively monitor
progress, nor did OJP ensure that duties
delegated to its contracting officer’s
representative were fully executed and documented. The OIG identified similar issues in the EOIR case
management system
report, which found that government and contract personnel in oversight roles did not
receive timely training, were not certified, and were not always properly designated. Ensuring timely
training, certification, and designation will help to strengthen components’ ability to provide effective
contract oversight and administration.
Moreover, the OIG has repeatedly found that some DOJ components do not ensure that contractor
performance evaluations are entered into the Contract Performance Assessment Reporting System, which is
an important component of performance monitoring. The FAR requires that this information be entered at
least annually during the contract evaluation periods. A
s detailed in audit reports issued in September and
November 2022 and September 2023, the OIG found that for contracts issued by the BOP and EOIR,
necessary performance information was either not added to the Contract Performance Assessment
Reporting System or the information was late, incomplete, or did not cover the evaluation periods. Non-
compliance places DOJ at greater risk of relying on the services of suboptimal contractors, which can result
in delays, subpar products or services, or wasteful spending.
Additionally, ensuring all contracts contain mandatory whistleblower protections is critical in helping the
federal government remain efficient and accountable, and to ensure appropriate stewardship of taxpayer
dollars, as we discussed in the 2022 Top Management and Performance Challenges report
and detailed in a
2021 MAM. Unfortunately, the OIG continues to find, as recently as August 2023, that Department contracts
omit statutorily mandated clauses regarding whistleblower rights and protections for contractor employees,
which show that the problem persists.
DOJ components continue to face challenges in contract
administration and oversight
Source: NicoElNino/stock.adobe.com
40
Contracts for medical services entered into by the BOP and the USMS present a particularly high risk for the
Department because of the significant and rising costs for such services and related products, such as
pharmaceuticals. As noted above, the OIG has found deficiencies in acquisition planning that have resulted
in these DOJ components entering into contracts with significant cost uncertainty. A September 2022 MAM
highlighted concerns stemming from multiple reviews of such contracts conducted by the OIG. In addition
to inadequate planning for its medical services contracts, the OIG identified other issues with BOPs
contracting strategy, including weak contract oversight and limited competition for contract awards. It is
essential for the Department to develop and implement a comprehensive strategy that ensures transparent,
efficient, and cost-effective procurement and acquisition planning processes.
Grants Oversight
The Department continues to face challenges in effectively managing its portfolio of grants, as evidenced by
the OIG’s numerous audits of grant recipients awarded millions of dollars, resulting in many
recommendations to enhance DOJ’s administration and monitoring of awards, help grant recipients better
achieve compliance, and effectively implement grant recipients’ programs. During the past year, OIG grant
audits continued to find that grant recipients need to improve their programmatic oversight, as well as their
oversight of subrecipients of grant funding. With over $4 billion in grant funds awarded in FY 2022 alone,
the oversight of grants, which has also been identified in nearly every year’s Top Management and
Performance Challenges report, remains a challenge for the Department. This challenge is further
complicated by the need to prevent and detect fraudulent activity by recipients of grant funding, which
unfortunately the OIG continues to find on occasion. For example, in January 2023, the former
Chief Executive Officer of an anti-poverty nonprofit pleaded guilty
to embezzling and misusing more than
$600,000 in grant funds. This past fiscal year, OIG grant fraud investigations resulted in grant recipients
being sentenced for grant fraud in
Iowa, Nebraska, and Puerto Rico. The OIG will continue to work with the
Department to combat this type of fraud and ensure responsible stewardship of federal funds.
Grants Management System
The Department’s plan for JustGrants was to deploy a single system that would allow applicants, grantees,
and DOJ grantmaking components to move seamlessly through the full grants management lifecycle.
However, in addition to the contracting issues identified above, the audit report
showed that despite years
of planning, the new system had a significant negative impact on users (both the federal employees and
recipients). In response to a survey of users conducted in April 2022, 91 percent of users stated they
experienced technical difficulties with JustGrants. Ultimately, OJP was forced to provide multiple extensions
to financial, programmatic, and other reporting that compromised DOJs ability to provide effective oversight
of the billions of dollars in awards it makes each year. While JustGrants is operational and functioning for
deployed features, in FY 2023, OJP continues to resolve technical issues, build out additional system
functionality, and provide training opportunities to JustGrants users.
Programmatic Oversight
The OIG’s oversight activities ensure recipients use grant funds in a manner consistent with their intended
purpose and in compliance with regulatory and statutory requirements. The OIG’s ongoing grant oversight
touches on some of the most critical issues facing the United States today. For example, the OIG is currently
auditing
the Office on Violence Against Women’s efforts to administer grant funding during the COVID-19
pandemic. The oversight is critically important, especially as we continue to assess and understand the
41
impact of COVID-19 on intimate partner violence. The OIG is also auditing OJP’s Comprehensive Opioid,
Stimulant, and Substance Abuse Program. As opioid-related deaths remain elevated, our efforts to
determine if OJP is effectively managing the program and coordinating with stakeholders will provide
valuable information to the Department. Finally, in April 2023, the OIG initiated an audit of the Office of
Community Oriented Policing Services (COPS Office) hiring program, which provides funding directly to law
enforcement agencies to increase their community policing capacity and crime prevention efforts. The audit
will determine if the COPS Office made recent awards in accordance with applicable guidance and assess
the COPS Office’s efforts to monitor those awards. In addition to providing important grant oversight, this
work can also provide valuable insight into how DOJ collects and uses data to ensure the most vulnerable
communities across the country receive the assistance they need.
Oversight of Grant Recipients
During the past year, OIG grant audits
continued to find that OJP needs to
improve its oversight to ensure grant
recipients improve their financial
management, programmatic and
financial reporting, and monitoring of
subrecipients. Specifically, in FY 2023
the OIG identified nearly $1.1 million in
questioned costs, suggesting that grant
recipients need to improve their
administration and management of
award funds. The OIG also found
deficiencies related to grant recipients
accomplishment of program
performance goals in audit reports
issued in December 2022
and
February and March 2023. Further, in
reports issued in November and
December 2022, the OIG found that
audited recipients had budget management and reporting deficiencies. The OIG will continue its oversight
of grant-funded programs to help ensure effective grant management, oversight, and responsible use of
federal funds.
Crime Victims Fund
The OIG plays an important role in detecting and deterring waste, fraud, and abuse in programs designed to
improve how crime victims receive the support and assistance they need. To support the important
oversight of Crime Victims Fund (CVF) programs, Congress has transferred $10 million annually to the OIG
since FY 2015 for dedicated oversight of CVF programs and activities. With these funds, the OIG has audited
approximately 21 percent ($4.2 billion) of the total CVF funds awarded ($20.7 billion) and released over
85 audit reports resulting in nearly 600 recommendations since FY 2015. CVF audit reports issued in
June 2023 found that Kansas and Alabama
state administering agencieswhich administer the CVF funds by
subawarding these funds to local organizations that provide services to victimslack adequate policies and
procedures to ensure accurate reporting of performance or financial activities. Additionally, in
May 2023
OJP needs to improve its oversight of grant funds
Source: Song_about_summer/stock.adobe.com
42
the OIG again found that a grant recipient submitted inaccurate certification reports, which serve as the
basis for determining the amount of certain future CVF awards, possibly resulting in awards that were
hundreds of thousands of dollars over and under the appropriate amount. These issues, which have been
discussed in previous Top Management and Performance Challenges reports
, unfortunately persist.
Due to the OIG’s concerns with the monitoring performed by state administering agencies, the OIG has
begun auditing CVF funds subawarded to organizations that provide services to victims. Recent work in this
area indicates that many subrecipients of grant funds
struggle with financial management and limiting their
use of federal funds for allowable purposes. For
example, in audit reports issued in May
and
September 2023, the OIG identified that the CVF
subawards may have been used for unallowed
purposes, such as an educational program for
individuals who are not crime victims. Further, in
another report issued in
May and that same report
issued in September 2023, the OIG identified issues
with subrecipients inappropriately disclosing victim
information. While OJP does not have a direct role in
monitoring subrecipients, DOJ must be attentive in its
oversight of CVF state-level grant recipients to provide
reasonable assurance that these grant funds are used
as intended and in accordance with applicable laws.
The OIG oversees CVF funds
Source: NicoElNino/stock.adobe.com
43
Effectively Managing Human Capital
The U.S. Department of Justice (the Department or DOJ) faces multiple, interrelated human capital
challenges affecting recruitment, retention, and the work environment. In the Office of Personnel
Management’s (OPM) 2022 Federal Employee Viewpoint Survey
(FEVS), nearly 30 percent of DOJ employees
reported that they were considering leaving the agency due to telework or remote work options. Moreover,
according to the Partnership for Public Service’s
DOJ performance dashboard, by 2025, 31 percent of DOJ
employees and 73 percent of DOJ Senior Executive Service (SES) managers will be eligible for retirement.
This data highlights the potential human capital crisis DOJ could face if it is not sufficiently attentive to the
evolving market factors that drive employee recruitment and retention. DOJ should ensure that it is using
all tools at its disposal, including various hiring authorities and innovative recruitment programs, to
maintain a competitive posture in the market for top quality, diverse employees across all of its components
and disciplines. Related issues are the critical importance of employee recruitment, safeguarding merit
systems principles in hiring, and maintaining a workplace free of harassment and discrimination.
Workplace
As DOJ continues to execute and evolve its return to the office plans, it will be crucial to plan and implement
strategies that meet the needs of remote, hybrid, and in-person employees while continuing to accomplish
DOJ’s mission. It will also be critical for the Department to be open to policy revisions to address potentially
adverse reaction to implementation of its plans. Other related challenges are managing for top
performance, retaining top talent, and addressing diversity and equity concerns.
Return to Workplace
As discussed in the Office of Management
and Budget’s (OMB) April 2023
memorandum
regarding evolving agency
work environments, revised return-to-
workplace plans require thoughtful
consideration to ensure a smooth
transition for federal employees while
making sure decisions are based on how to
achieve each agency’s mission most
effectively. In the wake of DOJ’s
September 2023 memorandum
announcing that, with certain exceptions
including for remote work, employees will
be required to work in person at least
6 days per pay period starting in
January 2024, the Department will face the
challenge of retaining talented workers. In
2022, even before DOJ announced this new policy, 26 percent of DOJ
FEVS respondentsapproximately
7 percent more than the federal government-wide averagedisagreed when asked if their agency’s
workplace re-entry arrangements were fair in accounting for employees’ diverse needs and situations. A
July 2023
letter from the DOJ Gender Equality Network expressed concern about the impact that increased,
inflexible in-person work requirements would have on employees with caregiving responsibilities and those
Employees returning to work
Source: Jacob Lund/stock.adobe.com
44
with disabilities. The Department and its components face the challenge of fairly implementing the new in-
person work policy’s exceptions and attempting to ensure that employees have a “meaningful” in-person
work experience, as the September 2023 DOJ memo and the April 2023 OMB memo require.
Another challenge will be carefully monitoring the effect of the new in-person work policy on employee
retention, productivity, and morale. By leveraging workforce data, DOJ can determine whether its return-to-
workplace plan succeeded in meeting organizational goals or must evolve further. DOJ can also monitor
steps other federal agencies are taking with respect to workplace flexibilities, so DOJ can remain competitive
and learn what has worked at other agencies.
Managing for Top Performance
Managing for top performance in the work environment that is more virtual than before the pandemic is
another significant challenge across the federal government, including at DOJ. The Department scored
approximately 10 percent below the government-wide averages on two 2022 FEVS
questions related to
management: (1) only 41.5 percent of DOJ respondents feel their management makes effective changes to
address the challenges faced, and (2) only 33.1 percent feel their management involves them in decisions
that affect their work. As
OPM notes, setting clear goals, providing regular feedback, and maintaining open
lines of communication are essential components of remote management. OPM also recommends that
supervisors work to recognize strong performance by teleworkers, reinforcing a sense of motivation and
accomplishment. Ensuring equal opportunities for advancement also remains a top priority. According to
2022 FEVS data, DOJ scored approximately 6 percent worse than the government-wide averages on two
questions related to employee opportunities: (1) only 58.7 percent of DOJ respondents feel they have
similar access to advancement opportunities as others in their work unit, and (2) only 63.4 percent feel their
supervisor provides opportunities fairly to all employees.
Retaining Top Talent and a Workforce that Reflects Our Nation
A significant challenge facing DOJ is retaining highly
skilled individuals due to competition from the
private sector and other federal agencies, its more
limited work flexibilities than others, and the federal
salary structure. These challenges can hinder the
Departments ability to maintain a qualified and
diverse workforce. As it seeks to retain its most
productive and valued employees in the highly
competitive employment market for the most
qualified personnel, the Department will need to be
mindful of its employees’ interest in and support for
enhanced workplace flexibilities. The 2022 FEVS
indicated that 22.6 percent of DOJ employees
(nearly 4 percent more than the government-wide
average), excluding those considering retirement,
were considering leaving the agency due to their
current telework or remote work options. With a
handful of exceptions, the 2022 FEVS data indicates that DOJ is underperforming, compared to other federal
agencies, with respect to human capital issues. Failing to keep pace with the competition will hurt the
Law enforcement agents participating in a tactical
training exercise
Source: Federal Bureau of Investigation (FBI)
45
Department in its employee retention as well as employee hiring efforts, potentially resulting in DOJ
sacrificing what has traditionally been its greatest strengththe talented staff dedicated to DOJ’s mission
across components.
The OIG’s oversight work can help the Department address concerns about equity in the workplace, which
in turn will help maintain a diverse and inclusive workforce. The OIG’s
ongoing review
of racial equity in DOJ’s law enforcement components
is examining components’ demographics, retention, attrition,
promotions, and awards, and is surveying staff perceptions related to
equity. The OIG’s December 2022
evaluation of gender equity at the
FBI Academy made seven recommendations to improve the FBIs
training of new Special Agents and Intelligence Analysts. Six remain
open as of August 2023.
Hiring
To hire a talented workforce that reflects our nation’s diversity, DOJ faces the challenge of using all available
hiring authorities and innovative recruitment techniques to compete with other federal agencies and private
sector employers. DOJ faces the related challenge of ensuring the integrity of its hiring practices.
Recruiting and Hiring Top Talent in Competition with the Private Sector
DOJ, and the federal workforce more broadly, are confronting challenges in hiring and retaining skilled
employees, especially in the information technology and cyber sectors. The U.S. Government Accountability
Office’s February 2023 report
on OPM’s efforts to close government-wide skills gaps noted that these skills
gaps may result from insufficient numbers of staff, staff lacking the necessary skills to perform their jobs, or
both. DOJ’s July 2022
Comprehensive Cyber Review highlighted the specific challenge of hiring and retaining
cyber experts, a topic that is discussed in the Cybersecurity and Emerging Technology section of this report.
Among other things, that review noted that DOJ should consider offering more competitive incentives and
salaries and offer specific programs to attract junior cyber hires, like DOJs new
Cyber Fellows Program.
OIG analysis of OPM data
Source: Fedscope.opm.gov 20222023, all DOJ, Occupation 2210 Technology and
Management age, last accessed September 21, 2023
Watch IG Horowitz Speak on the
OIG’s Report on Gender Equity in
the FBI Training Process for New
Special Agents and Intelligence
Analysts at the FBI Academy.
46
With 45 percent of DOJs information technology workforce over 50 and only 9 percent under 30 according
to OPM data, and remote work becoming more of an “expectation” than an exception for entry-level and
junior workers according to testimony
from OMBs Deputy Director for Management, this challenge will
only intensify.
The Office of the Inspector General (OIG) addressed DOJ human resource deficiencies related to hiring in an
August 2021 Management Advisory Memorandum (MAM). The OIG found that DOJ lacked formalized
Department-wide guidance for implementing and managing recruitment, relocation, and retention incentive
programs; direct hiring authorities; Pathways Programs; and special hiring authorities for veterans. The OIG
made four recommendations for improving human resource functions, all of which remain
open as of
August 31, 2023.
Hiring a Workforce that Reflects Our Nation’s Diversity
In the 2 years since the issuance of Executive Order
14035, Diversity, Equity, Inclusion, and Accessibility
(DEIA) in the Federal Workforce, DOJ has continued to
struggle with the challenge of increasing diversity,
equity, inclusion, and accessibility within its ranks. As
Executive Order 14035 notes, "A growing body of
evidence demonstrates that diverse, equitable,
inclusive, and accessible workplaces yield higher-
performing organizations.” Unfortunately, the
Partnership for Public Services
DOJ performance
dashboard shows that DOJ faces greater racial and
sex disparities across both the SES and non-SES
workforce than the federal government-wide
average. In addition, the
2022 FEVS results suggest
that the Department, like much of the federal
government, must improve its commitment to
workplace diversity in that 11.8 percent of DOJ
employees believed their supervisor was not
committed to a workforce representative of all
segments of society. However, as noted above with
respect to all of the referenced FEVS scores, the
Department also performed lower on this measure
than the government-wide score.
DOJ’s periodic plans and reports show that DOJ aims
to meet this challenge. According to DOJs 2022–2026 Strategic Plan
, as part of efforts to promote good
government, DOJ will update its guidance, best practices, and policies related to outreach, recruitment, and
hiring, and use data to help ensure diversity and equity in the hiring process. DOJ’s
2023–2026
Enterprise-wide Strategic Framework for Equal Employment Opportunity commits to cultivating and
retaining a highly qualified and diverse workforce. DOJ’s DEIA Strategic Plan includes similar goals. DOJ has
also addressed this challenge through new programs. DOJs FY 2021 Annual Performance Report described
a successful new program, the Diversity and Inclusion Dialogue Program. Since its inception in 2014, 917
employees from 26 components have successfully completed the program. DOJs
Special Emphasis
FBI Linguists
Source: FBI
47
Programs continue to analyze data, identify barriers to recruiting and hiring a diverse array of candidates,
and develop solutions to eliminate these barriers. Department leadership has articulated its commitment
to diversity, but as the above-referenced data shows much remains to be done to address this challenge.
Compliance with Hiring Laws, Rules, and Regulations
Through our audit and investigative work, we have observed the challenges facing the Department in
complying with federal hiring laws and regulations, and its own policies. For example, in August 2023, the
OIG released a MAM
finding that the Drug Enforcement Administration had hired Special Agents and others
who had not successfully completed polygraph examinations, and had allowed Task Force Officers who had
failed such examinations to remain on task forces. Additionally, our prior audit work has identified
components improperly using contractors to hire individuals to perform inherently governmental functions.
Further, our investigations have identified individual cases of hiring misconduct, including at the
FBI and the
Drug Enforcement Administration.
According to 2021 U.S. Merit Systems Protection Board (MSPB) survey data, DOJ respondents reported
perceptions of hiring-related misconduct at significant rates. In general, the Department scored roughly the
same or slightly worse than the government-wide response. The following percentages of DOJ respondents
reported that they had either observed or been the victims of the following prohibited practices:
(1) favoritism in hiring or advancement (22.7 percent), (2) manipulating a recruitment action to improve
someone’s chances (15.8 percent), (3) obstructing a right to compete for employment (14 percent),
(4) solicitation and consideration of improper employment recommendations (12.3 percent), and (5) trying
to influence someone to withdraw from competition (8.1 percent).
7
The OIG is committed to helping the Department address this challenge. For example, the OIG issued a
December 2022 MAM recommending that the Bureau of Alcohol, Tobacco, Firearms and Explosives add a
policy addressing the recruitment of friends and relatives to avoid any improper hiring practices. As the
federal agency responsible for enforcing the law, including hiring laws, it is critical that the Department
itself, and its components, fully comply with them.
Sexual Harassment
Despite significant and important efforts by DOJ leadership to address the issue, the Department continues
to face the challenge of reducing sexual harassment among employees. The MSPB has recognized that
sexual harassment continues to be a challenge across the federal government, not just at DOJ. In its
December 2022 report
, MSPB recommended three ways to address this challenge, including establishing
policies and practices that make clear sexual harassment and other misconduct will not be tolerated,
educating employees on these issues, and holding perpetrators accountable. DOJ can seek to overcome
this challenge by continuing efforts across these three categories. According to MSPB’s June 2023
research
brief regarding sexual harassment in the federal workplace, the percent of male DOJ employees
experiencing harassment remained steady from 2016 to 2021 at 7 percent, but the percentage of female
DOJ employees experiencing sexual harassment jumped from 16 percent to 24 percent. The OIGs
investigations continue to hold accountable those DOJ employees who engage in sexual harassment. For
example, the OIG recently issued findings regarding inappropriate conduct by an
Assistant U.S. Attorney and
7
This data does not include DOJ respondents who responded “Don’t know/NA.
48
an FBI Program Analysis Officer. The OIG also found that a then supervisor at the U.S. Marshals Service
knew about, but failed to report, sexual harassment of a U.S. Marshals Service intern.
As outlined in last year’s Top
Management and Performance
Challenges report, DOJ continues to
address workplace sexual harassment
and misconduct. DOJ issued a key
memorandum in 2018
setting forth
directives to help components enforce
the Department’s zero-tolerance policy
for sexual harassment. A 2021
memorandum further worked to
address this challenge by establishing a
steering committee to review sexual
harassment policies. In 2023, DOJ
created a new Sexual Misconduct
Response Unit, began developing and
implementing new training, and
committed to issuing a comprehensive
Department-wide sexual misconduct
policy. These are important steps that
the Department needs to continue to support in order to effectively address this significant challenge.
Discrimination
DOJ faces the related challenge of reducing workplace discrimination and ensuring that all Equal
Employment Opportunity (EEO) violations are promptly addressed. DOJ EEO data from recent years
reveals
positive and negative developments. The number of employees who have filed EEO complaints has
remained generally steady from FY 2019 to FY 2022 although recent data obtained by the OIG indicates that
the number of complaints will likely increase for FY 2023. However, data from FY 2019 to the present
reflects that DOJ has become better at investigating complaints within the statutorily required time period
since FY 2021. In order to meet this challenge of addressing workplace discrimination, the Department will
need to enhance both its prevention and enforcement efforts.
Sexual harassment in the workplace remains an issue
Source: Prostock-studio/stock.adobe.com
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APPENDIX 1: The Departments Response to the Draft Report
CONSOLIDATED MANAGEMENT RESPONSE TO
THE OFFICE OF THE INSPECTOR GENERAL 2023 REPORT ON
TOP MANAGEMENT AND PERFORMANCE CHALLENGES
FACING THE DEPARTMENT OF JUSTICE
T
he Justice Department’s (Department) mission is to uphold the rule of law, keep our country
safe, and protect civil rights. In July 2022, the Department released its Strategic Plan for Fiscal Years
(FY) 2022-2026, which incorporates this mission and details the Department’s strategic goals and
objectives for the next four years. The Strategic Plan also sets forth performance measures by which the
Department will assess its progress and specifies the Department’s agency priority goals for the coming
fiscal year.
The Office of the Inspector General (OIG) plays an important role in ensuring that the
Department achieves its goals and objectives effectively and efficiently. OIG holds Department
personnel accountable for misconduct; upholds vital protections for whistleblowers; and protects the
public from waste, fraud, and abuse. As part of this work, and as required by statute, OIG annually
identifies what it considers to be the top management and performance challenges facing the
Department. This year, OIG identified seven challenges it believes represent the most pressing concerns
for the Department:
I. Strengthening Public Trust in the U.S. Department of Justice
II. Strategic Management and Operational Challenges in the Federal Corrections System
III. Promoting and Safeguarding National Security
IV. Cybersecurity and Emerging Technology
V. Pursuing the U.S. Department of Justice’s Law Enforcement Mission While Protecting
Civil Rights and Civil Liberties
VI. Improving the Management and Oversight of U.S. Department of Justice Contracts and
Grants
VII. Effectively Managing Human Capital
Each of these challenges aligns with one or more objectives included in the Department’s
Strategic Plan. As discussed in greater detail below, the Department is fully committed to addressing
each challenge in the coming years.
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I. STRENGTHENING PUBLIC TRUST IN THE U.S. DEPARTMENT OF JUSTICE
Public trust is essential to public safety, and upholding the rule of law is a priority of the
Department. That priority is rooted in the recognition that, to succeed and retain the trust of the
American people, the Department must adhere to norms of independence from improper influence, of
the principled exercise of discretion, and of treating like cases alike. Reflecting the seriousness of that
obligation, the Department’s Strategic Plan lists “Uphold the Rule of Law” as its first strategic goal. The
Department continues to take steps to reaffirm, update, and strengthen policies that further public trust.
The Department recognizes its fundamental obligation to provide facilities that are safe for all
143,698 individuals in Federal Bureau of Prisons (BOP) custody and provide for the rehabilitation,
health, and safety of incarcerated individuals; to create a safe and secure work environment for
correctional professionals; and to foster an environment of transparency and accountability across
federal detention facilities. Under the leadership of Director Colette Peters, BOP is focused on
reforming and modernizing agency practices, with an emphasis on accountability, integrity, respect,
compassion, and correctional excellence.
In April 2023, BOP's leadership announced its new mission statement: “Corrections
professionals who foster a humane and secure environment and ensure public safety by preparing
individuals for successful reentry into communities.” Along with this new mission statement, BOPs
new core values are accountability, integrity, respect, compassion, and correctional excellence.
Additional information is included below about the many ways in which BOP is advancing this mission
and adhering to its core values.
The Department also fully understands the need to use its investigative tools wisely and
consistent with the law. Rigorous compliance and oversight related to the Foreign Intelligence
Surveillance Act (FISA) continues to be a priority for the Federal Bureau of Investigation (FBI) and
National Security Division (NSD). Starting in 2021, after the Department and the Office of the Director
of National Intelligence (ODNI) identified additional compliance incidents involving the FBI’s querying
of raw FISA information, FBI worked with the Department and ODNI to institute a series of remedial
measures to strengthen compliance, including by (i) requiring FBI personnel to affirmatively “opt-in” in
order to query unminimized Section 702 information; (ii) ensuring heightened approvals on batch job
FISA queries; (iii) supplemental guidance and mandatory training on query requirements; and (iv) new
restrictions and oversight of sensitive queries. These measures have significantly strengthened
compliance and led to a drop in the number of U.S. person queries conducted. In its most recent
opinion, the U.S. Foreign Intelligence Surveillance Court (FISC) found that the FBI is complying with
the query standard over 98% of the time. Meanwhile, the FBI saw a 94% drop in U.S. person queries
from 2021 to 2022 and a further 41% drop during the first three quarters of 2023. Recognizing that
these new systems changes and policies will only remain effective if people follow them, the FBI has
also recently introduced accountability measures imposing escalating consequences for query
compliance incidents resulting from negligence. Relatedly, the FBI has also implemented a new “Field
Office Health Measure” to rate senior leadership on FISA compliance efforts within their field offices.
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In response to OIG’s findings that FBI personnel fell short of the FBI procedures that require
agents to document support for all factual assertions contained in FISA applications to ensure the
applications are “scrupulously accurate,” known as the “Woods Procedures,” the FBI took several steps
to strengthen supervisory accountability and the process involved in the Supervisory Special Agent
(SSA) review of FISA applications. The OIG identified as a priority responding to its recommendations
relating to Woods Procedures, and the many steps taken already by the FBI show that the Department
has addressed with urgency the problems the OIG identified. These steps include deploying a new FISA
application workflow process platform called the “Bridge,” and updating the requirements set forth in its
FISA and Standard Minimization Procedure Policy Guide (FISA & SMP PG). In addition, the FBI now
mandates that FISA Accuracy subfiles be maintained electronically unless certain limited exceptions
apply. As a result, if any questions arise as to the FISA-Designated Case Agent’s (FDCA) or
supervisor’s actions in ensuring accuracy, Sentinel’s preservation of comments and the activities in the
activity log provide auditors with significant information with which to verify the FDCA’s and
supervisor’s actions.
In light of these reforms, the Department strongly supports reauthorizing Section 702 of the
Foreign Intelligence Surveillance Act (FISA) to ensure that its efforts to keep our country safe from
cyber, nation-state, terrorist, and other threats remain informed by the most valuable and timely
intelligence. Section 702 is an indispensable tool for protecting American national security by permitting
the U.S. government to collect foreign intelligence information about non-U.S. persons reasonably
believed to be outside the United States.
The Department also remains steadfast in its commitment to ensuring that attorneys maintain the
highest ethical standards to foster accountability and public trust. Department attorneys conducting
investigations, litigating cases, and providing legal advice must adhere to complex legal and ethical
standards and strict rules of professional conduct. For over 48 years, the Department’s Office of
Professional Responsibility’s (OPR) primary mission has been to ensure that Department attorneys
perform their duties in accordance with the highest professional standards, as would be expected of the
nation’s principal law enforcement agency. Because OPR maintains an effective system for
investigating attorney professional misconduct and conducts its work independently, the public can be
assured that OPR’s investigations are not influenced by any relationship with prosecutorial offices or the
attorneys whose conduct OPR investigates.
II. S
TRATEGIC MANAGEMENT AND OPERATIONAL CHALLENGES IN THE FEDERAL
CORRECTIONS SYSTEM
As noted in last years Management Response, OIG’s oversight has greatly assisted the
Department in carrying out its responsibility to provide a safe, secure, and humane environment for all
individuals in Federal Bureau of Prisons (BOP) custody. BOP’s new mission statement focuses on
fostering a humane and secure environment and preparing individuals for successful reentry. BOP is
committed to providing a safe environment for both its employees and the adults in its custody, and the
core value of accountability requires BOP leadership and their employees to be responsible and
transparent.
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A
ddressing staffing challenges. The Department is working to ensure that all BOP facilities
have appropriate staffing levels. Hiring and retention of BOP employees remains critical to provide
BOP with the flexibility and stability needed to carry out its mission and to protect the well-being of its
dedicated employees and the safety of those in BOPs care. As of September 2023, around 88% of
BOPs funded positions are filled. Moving forward, BOP will deploy a hiring strategy that includes a
comprehensive, data-driven recruitment campaign. As part of this campaign, BOP will host online
recruitment events, launch targeted ad campaigns, and utilize data analytics to gauge the effectiveness of
its recruitment and retention strategies.
BOP is also using targeted strategies to recruit high-need, hard-to-fill positions such as
Correctional Officers and Health Services Employees. BOP’s National Recruitment Office conducts
targeted outreach to potential Health Services applicants and recruits through community partnerships.
BOP uses special rate tables to pay salaries above applicable locality rates for other hard-to-fill
professional positions across its locations, including nurses, physician’s assistants, nurse practitioners,
pharmacists, psychologists, and medical technologists. In May 2023, BOP received approval to resume
its Accelerated Training and Promotion Program for Nurses and Advanced Practice Nurses through at
least May 2028. This supplements BOP’s existing use of market pay for psychiatrists, physicians, and
dentists.
Preventing suicides. BOP continues to address operational challenges that have affected the
safety of its institutions, including by enhancing suicide prevention efforts. BOP continuously monitors
and tracks research and best practices as it relates to suicide prevention. To that end, a Warden’s
Advisory Group was launched to review the BOP’s current policies and practices related to suicide
prevention. Each institution has a Clinical Psychologist designated as a Suicide Prevention Program
Coordinator. These coordinators monitor at-risk individuals and guarantee adherence to the Bureau’s
assessment and intervention protocols. BOP also equips all staff with the necessary training to identify
and effectively care for those who are at risk of suicide. Any time a risk of suicide is suspected,
psychologists are to swiftly conduct Suicide Risk Assessments. When an individual is identified as a
possible risk for self-harm, they are to be immediately safeguarded as the BOP develops short-term and
long-term plans for the individuals mental health.
Reducing the unnecessary use of restrictive housing. BOP remains committed to short-term
and long-term plans that will advance long-standing efforts to improve behavior modification and limit
utilization of the restrictive housing tools in line with research and best practices. In the short term,
BOP has activated an internal working group to compare its policies to best practices nationwide. For
the long term, BOP and the National Institute of Justice (NIJ) announced
a partnership to conduct a
comprehensive and rigorous study of the use and impact of restrictive housing in federal correctional
facilities. The partnership responds to the recommendations of the Departments Report and
Recommendations Concerning the Use of Restrictive Housing, which called for more research on the
prevalence and effects of restrictive housing and the development of alternatives.
53
Ending sexual misconduct and strengthening internal accountability. In 2022, the Deputy
Attorney General convened a working group of senior Department officials from components with
expertise on addressing sexual misconduct. The working group issued a Report and Recommendations
Concerning the Departments Response to Sexual Misconduct by Employees of the Federal Bureau of
Prisons, which identified recommendations from the working group’s 90-day review of the
Departments response to sexual misconduct by BOP employees. In particular, the Report offered more
than 50 recommendations in five areas: prevention, reporting, investigation, prosecution, and
administrative discipline. The Deputy Attorney General directed that BOP and other components
affected by these recommendations take immediate and concrete steps to implement them. Since the
Report’s release, BOP has worked diligently to implement the recommendations by preventing
employee misconduct before it happens, identifying it quickly when it occurs, and holding those who
engage in misconduct accountable. The Deputy Attorney General convened an Advisory Group to
ensure that the recommendations are implemented as directed and to address other issues promptly when
they occur.
Consistent with recommendations, BOP has reorganized its Office of Internal Affairs (OIA) and
moved oversight of the Special Investigative Agents (SIAs) from each correctional institution to BOP
Headquarters. Over 60 SIAs who previously reported to wardens now report directly to OIA. BOP has
also increased the number of agents and employment attorneys to ensure timely investigations and
accountability. For example, OIA has hired over 50 new investigators to investigate employee
misconduct. In addition, BOP has assigned onsite SIAs to all female institutions. Cases, caseloads, and
case durations are monitored continuously by the BOP Director to increase efficiency in investigations
and accountability.
At the same time, BOP continues to work diligently with fellow law enforcement entities, and
others to ensure a meaningful investigatory and disciplinary process. Additionally, BOP Director and
Inspector General meet regularly, to review the status of cases that are under review as well as open
cases. The BOP further recognizes that it is critical that every employee and person in custody knows
that they can come forward without fear of retaliation, and if retaliation does occur, that individuals are
held accountable for that misconduct as well.
Updating and increasing the coverage of security cameras in BOP institution is an essential
element of its efforts to prevent misconduct. The OIG has identified recommendations relating to
cameras and facilities issues as a priority, and BOP has taken these recommendations seriously by
charting a clear course for solving the identified problems. BOP has updated its comprehensive
Strategic Plan for transitioning to a fully digital security camera system to include an estimated timeline
to complete the work. BOP is actively expanding the number of cameras in critical areas, which
recently included filling an urgent need for an additional 150 cameras at one female facility with
previously insufficient coverage. BOP is prioritizing an ongoing review to assess coverage of these
systems throughout BOP to eliminate “blind spots” at each institution and identify the number of
additional cameras needed to address them.
54
BOP will continue to use the approximately $16 million in funding provided by Congress for
ongoing repair and maintenance requirements for the camera upgrades. This activity is expected to
occur yearly, subject to appropriations by Congress. After completing the camera upgrades, the base
funding will be used to update cameras relying on older technology and upgrade each facility’s Video
Management System (VMS).
Lastly, BOP plans to allocate approximately $35 million for cameras using fiber optic cabling in
facilities where this cabling is already installed, and for the installation fiber optic cabling in facilities
where it is not yet installed to allow for upgraded cameras. BOP estimates that over the next three years
it will need approximately $125 million to complete the digital camera installations.
Implementing the First Step Act. The First Step Act (FSA) Annual Report issued in
April 2023
includes information responsive to the requirements of Section 3634, which requires a risk
and needs assessment system that supports ongoing efforts towards implementing policies required
under the FSA. For example, consistent with the FSAs emphasis on transitioning individuals to a
community setting, the Department expanded the use of home confinement for individuals who do not
pose a danger to the community. BOP also successfully published its
First Step Act Time Credits Policy
along with two substantive updates in FY 2023. In addition, the BOP issued 14 policy documents in FY
2023. For example, BOP issued a policy instructing employees on procedures for reporting allegations
of employee misconduct and for conducting investigations of allegations, as well as a policy on the
Bureau’s employee assistance program.
T
he Department also notes that OIG in November 2022 closed its Management Advisory
Memorandum (MAM) recommendation regarding policy issues impacting BOPs implementation of the
FSA. In its closure memorandum, OIG noted BOP’s prioritization of all policies pending negotiation
with the national union, including those related to the FSA, and BOP’s successful reduction of the
backlog of policies pending negotiations.
III. P
ROMOTING AND SAFEGUARDING NATIONAL SECURITY
The Department is committed to investigating, prosecuting, and otherwise disrupting threats to
America’s national and economic security. These threats include not just espionage efforts, but also
foreign influence operations, economic espionage, and critical infrastructure attacks. Defending
American institutions and values against these threats is a national security imperative and a priority for
the Department. The Department continues to work with international partners and other federal law
enforcement to address these threats.
Countering nation-state threats. With respect to nation-state threats, the governments of the
People’s Republic of China (PRC), Russia, Iran, and North Korea are becoming more aggressive and
more capable in their malign activity than ever before. Last year, the Department announced its broader
strategy for countering nation-state threats. That strategy focuses on the areas where the Department’s
authorities can have the most impact in combating the greatest threats to our national security, including
those in the context of transnational repression, foreign malign influence, cyber, espionage, and theft of
technology and intellectual property. For example, in July 2023, the Department announced that a
55
Russian citizen with alleged ties to Russia’s Federal Security Service was arrested in Estonia and
extradited to the United States to face charges for his involvement in a conspiracy to illegally obtain and
provide sensitive, American-made electronics and ammunition in furtherance of Russia’s war efforts and
weapons development.
The Department continues to address the threats posed by the PRC government and its agents
not the Chinese people or those of Chinese descent, who are often the victims of these crimes. In June
2023, three defendants were convicted on charges of stalking Chinese nationals in the United States and
acting as illegal agents of the People’s Republic of China as part of a global and extralegal repatriation
effort known as “Operation Fox Hunt.” In April 2023, the Department arrested two defendants in New
York on charges of operating an illegal overseas police station in the United States on behalf of the
Chinese government.
In addition, the Department is continuing to take actions in response to Russia’s unprovoked
continued invasion of Ukraine. As noted in last years Management Response, on March 2, 2022, the
Department launched
Task Force KleptoCapture, an interagency law enforcement task force dedicated to
enforcing the sweeping sanctions, export controls, and economic countermeasures that the United States,
along with its foreign allies and partners, has imposed in response to Russia’s unprovoked military
invasion of Ukraine. It was designed to help deploy U.S. prosecutorial and law enforcement resources
to identify sanctions evasion and related criminal conduct. The Task Force continues to leverage all of
the Departments tools and authorities to combat efforts to evade or undermine the collective actions
taken by the U.S. government in response to Russian military aggression. Task Force KleptoCapture has
seized over $500M in assets in recent
cases, including having:
File
d a civil forfeiture complaint against the luxury superyacht Amadea, reportedly worth more
than $300 million and tied to sanctioned Russian oligarch Sulieman Kerimov;
Obtained full forfeiture of $5.4 million owned by sanctioned Russian oligarch Konstantin
Malofeyev and, using newly enacted authority, transferred the forfeited funds to the State
Department to support Ukraine in remediating the harms of Russian aggression;
Obtained a guilty plea from a U.S. lawyer who participated in a scheme to make approximately
$3.8 million in U.S. dollar payments to maintain six real properties in the U.S. that were owned
by Viktor Vekselberg; and
Indicted and arrested the president of a U.S.-based company and a co-conspirator for allegedly
engaging in $150 million in sanctioned transactions for the benefit of a designated Russian
oligarch (Sergey Kurchenko). Both defendants subsequently pleaded guilty.
Protecting advanced and emerging technologies. In addition, earlier this year, the Department
announced the creation of the Disruptive Technology Strike Force, an interagency team led jointly by
the NSD and the
Commerce Departments Bureau of Industry and Security that includes federal
prosecutors in U.S. Attorneys Offices around the country, as well as agents from the FBI, Commerce
56
Department, and Homeland Security Investigations at Department of Homeland Security (DHS). These
prosecutors and agents investigate and prosecute companies and individuals who violate U.S. laws
governing transfer of technology and combine those efforts with administrative enforcement actions and
private sector partnership. Since the Strike Force was stood up in February 2023, it has announced 11
cases, a selection of which illustrates the breadth of the Department’s work in this field:
Four cases target procurement networks that were allegedly created to help support Russia’s war
effort, including by supplying its military and intelligence services. The technology Russia has
sought to acquire includes things like microelectronics, sophisticated military testing equipment,
and quantum cryptography, and, in multiple cases, Russia has illegally funneled the technology
through transshipment points in places like Hong Kong and Cyprus.
In one case, the Department charged a Chinese national for violating U.S. sanctions laws by
attempting to sell to Iran materials used to produce weapons of mass destruction. The defendant
tried to arrange the sale using two Chinese companies that the U.S. government has sanctioned
for supporting Irans ballistic missile program.
Another case charged a Russian-Tajikistan dual national living in New York for conspiring with
two Russian nationals who live in Canada to send millions of dollars’ worth of electronic
components to entities in the Russian technology and defense sectors.
Two other charged cases involve former software engineers who allegedly stole software and
hardware source code from U.S. technology companies in order to market it to Chinese
competitors. The stolen information includes trade secrets used by the U.S. companies to
develop cutting-edge AI technology, including self-driving cars and advanced technology used to
manufacture parts for nuclear submarines and military aircraft.
IV.
CYBERSECURITY AND EMERGING TECHNOLOGY
Managing cyber-related threats and emerging technologies presents an evolving and difficult
challenge. In recent years, malicious cybercrimefrom both nation-states and cybercriminalshas
posed an increasing and constantly evolving threat. The Department has taken a comprehensive
approach to cybersecurity.
As noted in last year’s Management Response, in July 2022, the Department released its
Comprehensive Cyber Review report. The Comprehensive Cyber Review made a series of Department-
wide recommendations, many of which the Department has now adopted or is in the process of
implementing. Among its recommendations, the Review recommended
: (1) the creation of the National
Cryptocurrency Enforcement Team (NCET) within the Department’s Criminal Division to focus on
combating illicit uses of cryptocurrency; (2) the launch of the Civil Cyber-Fraud Initiative (CCFI) by the
Department’s Civil Division, which leverages authorities under the False Claims Act to pursue civil
actions against government grantees and contractors who fail to meet cybersecurity obligations; and (3)
the development of a new Cyber Fellowship within the Department, designed to foster a new generation
57
of prosecutors and attorneys equipped to handle emerging cybercrime and cyber-based national security
threats.
Moreover, the Department has adopted a new approach to cyber-based investigations that
prioritizes disruption of persistent cyber threats alongside traditional criminal charges and arrests.
Examples of disruptive actions taken by the Department include: (1) seizures and searches of domains,
command-and-control (C2) servers, and other infrastructure owned or operated by criminals; (2) use of
court-authorized orders to remove or disrupt malicious software so as to prevent additional attacks and
harm to victims; and (3) freezing, seizing, and forfeiting property, including cryptocurrency, derived
from or involved in criminal activity.
In just one example of the approach the Department is taking to disrupt cyber threats, in January
2023, an international ransomware network responsible for extorting and attempting to extort hundreds
of millions of dollars from victims in the United States and around the world was dismantled. Known as
the “Hive” ransomware group, this network targeted more than 1,500 victims since June 2021 and
targeted critical infrastructure and some of our nation’s most important industries. Before seizing two
back-end computer servers used by the Hive network earlier this year, the FBI provided decryption keys
to over 300 victims around the world who were actively under attack, helping to prevent approximately
$130 million in ransom payments.
To continue to meet the threat posed by state-sponsored cyber actors, the Departments NSD
created a new National Security Cyber Section. In line with the Departments greater emphasis on
disruption efforts, the National Security Cyber Section is prioritizing efforts beyond arrests and
prosecutions to include disruptive actions earlier in our investigations against the individual actors and
key nodes in the cybercrime ecosystem that enable those individuals. In addition to being a response to
the Departments Comprehensive Cyber Review, the new section is an integral part of the
Implementation Plan for the Presidents National Cybersecurity Strategy.
The Department has also continued to take steps to enhance its own cybersecurity. In response
to the data security breach in February 2023, the United States Marshals Service (USMS) remediated the
immediate risk exposed by the incident by retiring the compromised system and then reconstituted
capabilities by enhancing existing USMS systems and by implementing new USMS systems that
employed best practices and the Department’s Zero Trust cybersecurity tools. The USMS coordinated
with the Department’s Office of the Chief Information Officer to ensure transparency of planned and
implemented IT security measures. In addition, the USMS ensured the new systems were entered in the
Cyber Security Assessment and Management application and prepared Initial Privacy Assessments for
review and approval by the USMS Senior Component Official for Privacy and the Office of Privacy and
Civil Liberties. In light of this incident, the Deputy Attorney General led a Department-wide review of
component information technology systems to ensure appropriate cybersecurity was in place and to
correct issues before any vulnerability could be exploited.
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V. P
URSUING THE U.S. DEPARTMENT OF JUSTICES LAW ENFORCEMENT MISSION WHILE
PROTECTING CIVIL RIGHTS AND CIVIL LIBERTIES
In all its efforts, the Department is guided by its commitment to protecting civil rights and civil
liberties. This is reflected in the Department’s Strategic Plan, which reiterates the Department’s
commitment “to a whole-of-Department approach to protecting civil rights and reducing barriers to
equal justice and equal enjoyment of the rights, privileges, and immunities established by the
Constitution and laws of the United States.
Building trust in law enforcement. The Department is committed to working with its partners
in communities and police departments across the country to advance the accountability, transparency,
and public trust that are essential to public safety. Pursuant to Executive Order 14074, Advancing
Effective, Accountable Policing and Criminal Justice Practices to Enhance Public Trust and Public
Safety, the Department is working to establish a National Law Enforcement Accountability Database, a
centralized repository of information documenting instances of federal law enforcement officer
misconduct. The Department is also assisting the International Association of Directors of Law
Enforcement Standards and Training (IADLEST) with expanding and upgrading its existing National
Decertification Index (NDI), which is a national registry of certificate or license revocation actions
relating to state and local officer misconduct.
In May
, the Department, led by the Community Oriented Policing Services (COPS) Office,
finalized the first-of-their-kind accreditation standards to help further encourage state, local, Tribal, and
territorial law enforcement agencies to adopt policies consistent with those highlighted in the Executive
Order. The Department also released a Strategic Plan for supporting the goals of the Federal Interagency
Alternatives and Reentry Committee, which was established by the Executive Order. The goals include
safely reducing criminal justice system interactions, supporting rehabilitation during incarceration, and
facilitating reentry for individuals with criminal records.
In addition, each year, the Department provides billions of dollars in federal financial assistance
and requires recipients of this funding to comply with Title VI of the Civil Rights Act of 1964 and the
nondiscrimination provisions of the Omnibus Crime Control and Safe Streets Act. The effective
implementation and administrative enforcement of federal civil rights laws is of vital importance to the
Department. The Office of Justice Program (OJP)’s Office for Civil Rights (OCR) is responsible for
ensuring that funding recipients from all Department grantmaking offices comply with these federal
laws that prohibit them from discriminating against individuals or groups of individuals in employment
or the delivery of services or benefits because of race, color, national origin, sex, religion, or disability.
OJP’s OCR has taken several steps to enhance its internal processes and expand the office’s capacity.
Additionally, OCR has worked to increase the public’s awareness of how and where to file civil rights
complaints and how to access informational resources and other tools. Of note, in June 2023, OCR
launched a redesigned website that gives the public online access to file civil rights complaints with the
Departments Civil Rights Division (CRT) through a centralized portal. In addition, OCR and CRT
59
established a Memorandum of Understanding (MOU) to ensure strategic coordination and information
sharing.
C
ombating violent crime. As the OIG report notes, combating violent crime is a longstanding
and significant priority for the Department. In May 2021, the Attorney General announced the
Comprehensive Strategy for Reducing Violent Crime, which focused on data-driven approaches to
preventing, detecting, and prosecuting violent crime and on areas in which federal law enforcement
agencies and resources can act as force-multipliers for state and local partners. In the 30 months since
that strategy was adopted, the FBI, the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), the
Drug Enforcement Administration (DEA), and USMS have all undertaken geographically targeted
enforcement initiatives designed to surge resources to communities at the greatest risk of gun violence,
organized crime, and gang activity.
In addition, focused prosecutorial initiatives by the Criminal Division and the U.S. Attorneys’
Officessuch as the Houston Violent Crime Initiativeare using all available federal statutory tools,
including the Racketeer-Influenced and Corrupt Organizations Act, to convert those enforcement actions
into criminal judgments. And the Department’s sharing of federal resourcessuch as community
policing grants and access to crime-gun intelligencehas built up capacity among state and local law
enforcement partners and resiliency within the communities they serve.
Tackling the opioid epidemic, including fentanyl. As noted in the OIG report, according to
the Centers for Disease Control and Prevention, there were approximately 110,000 fatal overdoses in
2022, and fentanyl is the leading cause of death for Americans between the ages of 18 and 45. These
deaths are tragic, and the Department has been tackling the opioid epidemic along a number of fronts.
This effort includes marshalling and coordinating resources both within the Department and with other
federal agencies, state, Tribal, and local law enforcement partners, and foreign governments. The
Departments componentsnotably the DEA, the FBI, the Criminal Division, the Civil Division’s
Consumer Protection Branch, and U.S. Attorneys’ Officestarget every aspect of the fentanyl supply
chain, from the chemical companies manufacturing fentanyl precursors to the network of illicit labs
producing the deadly drug to the traffickers smuggling it and then peddling it to unsuspecting consumers
and finally to the sophisticated money-launders who enable it all.
Through its One Pill Can Kill campaign, the DEA also is working to alert the American public of
the dangers of fake prescription pills. Already in 2023, the DEA has seized a record 62 million fentanyl
pills, which already exceeds last year’s total of 58 million pills.
As the Attorney General recently stated when announcing eight indictments relating to fentanyl
trafficking against China-based chemical manufacturing companies and employees, fentanyl is the
deadliest drug threat the United States has ever faced. The Department’s agents and prosecutors are
working every day to get fentanyl out of our communities and bring to justice those who put it there.
Protecting vulnerable communities from abuse and exploitation. The Department takes
seriously its obligation and its commitment to protecting the most vulnerable among us, including
60
children. To provide clearer guidance on when FBI personnel must alert law enforcement of suspected
abuse, the FBI revised the Domestic Investigations and Operations Guide (DIOG). These efforts were in
response to a series of OIG priority recommendations that identified gaps in the way the FBI
coordinated with state and local authorities on allegations of crimes against children. The revisions
clarify that all FBI personnel have a mandatory obligation to report suspected abuse of children, the
elderly, and other vulnerable individuals, and sets forth specific documentation and process requirements
for personnel to follow to ensure proper notifications are made.
The Department’s FY 2024 budget request also includes $5.1 million and 14 positions
(11 agents) for the FBI’s Combating Crimes Against Children program that are specifically intended to
respond to OIG’s findings. The FBI plans to develop a Crimes Against Children Unit (CACU) for East
(E) and West (W) regions of the United States to be housed at FBI headquarters, to enhance Resiliency
and Safeguarding Resources, and to increase the Child Exploitation Operational Unit’s (CEOU) Special
Agent staffing. Developing the program management and training structure will better enable the FBI to
follow OIG’s recommendations. The creation of the headquarters regional program management units
will afford the FBI the ability to provide more resources to the field and have more visibility and control
of active investigations.
VI. I
MPROVING THE MANAGEMENT AND OVERSIGHT OF U.S. DEPARTMENT OF JUSTICE
CONTRACTS AND GRANTS
The Department awards billions of dollars in grants each year and is committed to ensuring these
awards are managed effectively. The Department is working to address the challenges to proper
contract and grant management identified in the OIG report. The Department’s grantmaking
components view their fiduciary responsibility to effectively administer grants as a top priority. All
three grantmaking components work to continuously improve and strengthen their policies and
procedures, risk management strategies, and oversight and monitoring efforts. The Department fulfills
its grant oversight duties through direct communication with grantees, the review of progress and
financial reports, programmatic and financial monitoring, grantee audit resolution, training and technical
assistance, and targeted support to higher risk grantees.
Ensuring the effective and proper distribution of grants. OJP continues to take steps to
ensure proper administration and oversight of its contracts. In its report, the OIG notes that the
Department continues to face the challenge of effectively managing its grant portfolio, which is
complicated by the need to prevent and detect fraudulent activity. To address this challenge, OJP
conducts pre- and post-award risk assessments designed to identify and mitigate risk of errors, fraud,
waste, and abuse. The risk assessment process allows OJP to: (1) review the potential risk presented by
applicants; and (2) select which grantees receive in-depth monitoring based on level of risk to federal
dollars. In addition, OJP continues to conduct financial and programmatic monitoring of all its state
administering agencies on a risk-informed four-year rotation.
With advancements in its data analytic capabilities, OJP has access to real time performance
metrics at the grant, grantee, and program level, which allows for more effective oversight to inform
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training and technical assistance efforts for internal staff and/or funding recipients. This includes
providing guidance and clarification to internal staff on monitoring grant recipients compliance with
subrecipient management and validating performance data to source documentation.
OJP also carried out a robust solicitation process for the procurement of JustGrants contract
support consistent with the Federal Acquisition Regulation procurement policies and procedures in
awarding the Blanket Purchase Agreement. Currently, JustGrants is operational and functioning and
supports over 46,000 users, managing over 22,600 grants totaling $27.5 billion. Since the launch of
JustGrants, the Department’s grantmaking components have awarded 16,547 grants totaling over $15
billion. Over the last three years, OJPs Office of the Chief Information Officer, in partnership with the
OJP program and business offices, the COPS Office, and the Office for Violence Against Women
(OWV), has worked to identify, triage, and address the most urgent functional gaps and make overall
program and system improvements. Using key performance data and feedback from users, OJP is
continuously assessing and enhancing the JustGrants system functionality and usability, the
effectiveness of training resources, and responsiveness of system support services.
Strengthening the Crime Victims Fund. Regarding management of the Crime Victims Fund
(CVF), OJP takes seriously its responsibility to ensure fiscal accountability for all recipients. OJP’s
Office for Victims of Crime (OVC) provides annual grants to eligible state victim compensation
programs and, through the CVF, reimburses states 75% of what they award to victims of crime. OVC
has taken numerous steps over the last several years to address the risks associated with the size of the
CVF, such as prioritizing in-depth monitoring of these awards; reviewing risk-indicator reports to
proactively identify and resolve potential issues; and assessing adequacy of subrecipient monitoring
policies, procedures, and practices of all CVF grantees. Of the over $4 billion that the OIG has audited
since FY 2015, 0.3% has resulted in questioned costs.
VII. E
FFECTIVELY MANAGING HUMAN CAPITAL
The Department recognizes that it can only accomplish its mission of upholding the rule of law,
keeping our country safe, and protecting civil rights if it has a dedicated, high-skilled, and diverse
workforce. The Departments EEO Strategic Framework for 2023-2026 was recently approved by the
Acting Assistant Attorney General for Administration and the Department EEO Officer, with a
commitment to four major goals that will: (1) ensure compliance with regulatory mandates of a model
EEO program; (2) educate and engage the workforce; (3) cultivate and retain a highly qualified and
diverse workforce; and (4) leverage data and technological innovation. The Department continues to
work towards meeting these goals.
The Department’s Diversity and Inclusion Dialogue Program was launched in 2014 as a pilot
program, and in 2021, it expanded to include the participation of employees in Department field offices
located across the United States. Since its inception, 917 employees from 26 components have
successfully completed the program. The Departments Special Emphasis Programs continue to analyze
workforce data, identify potential barriers to employment, and develop and implement strategies to
eliminate barriers, including employment outreach, training, and professional development activities.
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As the OIG report notes, the Department’s periodic plans and reports show that it aims to meet the
challenge of increasing diversity, equity, inclusion, and accessibility within its ranks.
In September 2023, the Deputy Attorney General announced the findings of the Sexual
Harassment Steering Committee that she empaneled to review the Departments sexual misconduct
policies and evaluate whether they serve the needs of the Department’s workforce. The Steering
Committee gathered and assessed relevant policies across the Department, held discussions with internal
and external experts, examined best practices and efforts undertaken in other agencies and in the private
sector, reviewed results of focus groups and a survey designed by the Steering Committee, and
examined data on sexual misconduct from the Department, the EEOC, and the U.S. Merit Systems
Protection Board. The Steering Committee also consulted with the OIG, as well as with law
enforcement and other large components about their reporting and investigation practices, tracking
processes, victim services resources, discipline systems, and training programs.
The
Steering Committee offered 11 recommendations to improve the Departments handling of
sexual misconduct allegations, understanding that the Departments efforts to fully assess and address
sexual misconduct must be ongoing, and the Deputy Attorney General accepted these recommendations
and immediately began to implement them. The Deputy Attorney General directed the creation of a
Sexual Misconduct Response Unit (SMRU) and hired its Director. Among other responsibilities, the
SMRU will serve as a centralized unit responsible for developing, managing, and executing a
comprehensive sexual misconduct policy applicable across the entire Department. In addition to being a
resource for receiving sexual misconduct complaints, the SMRU will monitor component-led
investigations (other than those conducted by the OIG) and disciplinary actions in sexual misconduct
matters to ensure they are unbiased, fair, and effective, and will have the authority to conduct its own
investigations in certain circumstances. To enhance transparency, the SMRU will gather information
about investigations and discipline and submit a semi-annual report to Department leadership.
* * *
T
he Department appreciates OIGs work in helping to improve our transparency, productivity,
and effectiveness. Components across the Department are addressing the numerous findings,
conclusions, and recommendations contained in the specific reports and audits that the OIG report
discusses. The Department looks forward to continuing its cooperative relationship with the Inspector
General on those matters and on future audits, investigations, and reviews.