Season Ticket Terms & Conditions of Entry

Season Ticket

Terms & Conditions of Entry

Release date: 28/03/2023

Revision: 2023.01 – Terms valid for season tickets purchased for the

2023-24 season onwards unless replaced by revision.

Definitions in these Conditions of Issue the following words and

phrases shall have the following meanings:

“Club” means Bradford City Football Club Limited and derivatives there

of i.e. Bradford City AFC.

“Conditions of Issue” means these terms and conditions governing the

issue and use of a Season Ticket.

“Football Authority” means each of the Premier League, The English

Football League, The Football Association, The Football Association of

Wales, FIFA, UEFA and other relevant governing body of association

football.

“Ground” means the University of Bradford stadium, Valley Parade and

all other locations owned, occupied or utilised by the Club.

“Ground Regulations” means those ground regulations issued by the

Club from time to time that set out the terms and conditions upon

which spectators are granted entry to the Ground (copies of which are

available on the Club’s website or upon request from the 1911

Reception, located on Burlington Street, Bradford, BD8 7DY.

“Season Ticket(s)” means any card ticket (physical or digital) issued by

the Club for admission to Matches.

“Guest” means a relative, friend or colleague who is not excluded from

the Ground due to breach of the conditions included in Section 9 or

otherwise and would be entitled to purchase a Season Ticket under

the Conditions of Issue.

“Match(es)” means any Football Authority match in which the Club

participates and that takes place at the Ground during the Season to

which the Season Ticket applies. For the avoidance of doubt this does

not include any English Football League Play-Off fixtures.

“Season” refers to the current football year in which matches are

played. For the avoidance of doubt this would be described as ‘the YY-

YY Season’ or ‘the YY/YY Season’. i.e. the 23-24 Season or the 23/24

Season.

“Material” means any audio, visual or audio-visual material or any

information or data.

“Terms & Conditions of Entry” means each of the rules and regulations

of any Football Authority; the Ground Regulations; and the Conditions

of Issue (all of which are available from the Club on request; the

Ground Regulations and Conditions of Issue are also available via the

Club website).

1. Issue of Season Ticket

1.1. The issue of a Season Ticket and subsequent access to the Ground

is subject to the Terms & Conditions of Entry and the terms of the

Supporters’ Code of Conduct (which can be found on – or accessed

via – the Club’s website at www.bradfordcityafc.com or can be

provided upon written request to the Club)

1.2. Season Tickets are for the use of supporters of the Club only. By

applying for a Season Ticket and/or using a Season Ticket you hereby

warrant and represent that you are a supporter of the Club.

1.3. Supporters aged Under 14 must be accompanied by an adult at

every Match in accordance with Section 2.12 of this document.

2. Admission to the Ground

2.1. By purchasing and/or accepting and/or holding a Season Ticket

and/or using a Season Ticket to gain access to the Ground, you: (a)

certify that you have read, understood and accepted; (b) agree to be

bound by and to comply with; and (c) agree to bring to the attention

of others, as required below, the Terms & Conditions of Entry and the

Supporters’ Code of Conduct.

2.2. A Season Ticket permits you to occupy at the Match the seat

indicated on the Season Ticket (subject to clauses 2.3 and 2.4) which

shall be allocated at the Club’s sole discretion. All access to the

Ground pursuant to a Season Ticket shall be for the purposes of

private enjoyment of the Match only, not for commercial purpose (and

no authorisation is given or implied in respect of the carrying out of

any commercial activities).

2.3. The club reserves the right, in its sole discretion, to allocate, on a

temporary basis, an alternative seat anywhere in the Ground, including

(but without limiting the circumstances when that discretion may be

exercised) (A) when the stand or part of the stand is closed for

repairs, maintenance or rebuilding; or (B) when the club, the police or

any other relevant authority otherwise considers it desirable in the

interests of safety, crowd control or other Club requirements to

reallocate the seat.

2.4. Nothing in these Conditions of Issue shall constitute or imply any

entitlement to occupy the seat indicated on the Season Ticket or any

other seat in any subsequent season.

2.5. A Season Ticket permits you to access and egress the stand and

utilise the communal bar and toilet facilities in the concourse area

allocated to the seat indicated on the Season Ticket (or such other

seat as decided by the Club). Movement to another stand or

concourse area is not permitted except in an emergency and when

directed by a club official (steward, fire marshal, or agency working or

acting on behalf of the Club) or police officer.

2.6. Save as set out in clause 2.7 below, you shall not capture, log,

record, transmit, play, issue, show or otherwise communicate (by

digital or other means) any material in relation to the Match, any

players or other persons present in the Ground and/or the Ground, nor

may you bring into the Ground or use within the Ground (or provide

to, facilitate or otherwise assist another person to use within the

Ground) any equipment or technology which is capable of capturing,

logging, recording, transmitting, playing, issuing, showing or otherwise

communicating (by digital or other means) any such Material. Any

person acting in breach of this provision may have such equipment or

technology confiscated and/or will be required to deliver up any tapes,

films, disks, memory cards, memory sticks or other recordings of the

Material (and all copies thereof) in whatever form, to the relevant

English Football League / Football Authority /or the Club and the

to all Material is hereby assigned to the EFL, including by way of

present assignment of future copyright pursuant to section 91 of the

whenever required to do so by the relevant Football Authority) to

promptly execute all instruments and do all things necessary to vest

the right, title and interest in such rights to such relevant Football

Authority absolutely and with full title guarantee.

2.7. Mobile telephones and other mobile devices are permitted within

the Ground, PROVIDED THAT (a) they are used for personal and

private use only (which, for the avoidance of doubt and by way of

example only, shall not include the capturing, logging, recording,

transmitting, playing, issuing, showing, or any other communication of

any Material for any commercial purposes); and (b) no Material that is

captured, logged, recorded, transmitted, played, issue, shown or

otherwise communicated by a mobile telephone or other mobile

device may be published or otherwise made available to any third

parties including, without limitation, via social networking sites.

2.8. Save for official Club merchandise and/or other football related

clothing worn in good faith, you shall not bring into, use or display

within the Ground any sponsorship, promotional, marketing,

defamatory or offensive materials.

2.9. You shall not offer or distribute (either free or for sale by any

person) within the Ground any consumer article or commercial

product of any nature. For the avoidance of doubt this clause shall not

prevent the lawful distribution of text publications in any format which

do not infringe clause 2.6 where both the content and the publication

are lawful in all respects and do not in the Club’s reasonable opinion

constitute a threat to public order, subject to the prior written consent

of the Club being obtained.

2.10. The Club reserves the right to refuse admission to, or eject from,

the Ground any person who fails to comply with the Terms &

Conditions of Entry or the Supporters’ Code of Conduct.

2.11. Without prejudice to the representation at clause 1.2 above, and in

light of the Season Ticket holders being grouped together in

designated areas, any attempt to gain access to the Ground wearing

or carrying apparel (including, without limitation, hats and/or scarves)

that demonstrate support for the Away Club, may result in admission

being refused or you being ejected from the Ground and in such

circumstances no refund or alternative seat will be offered.

2.12. The Club takes its responsibility for the safeguarding of children

seriously, therefore any supporter Under 14 years old must be

accompanied by, and seated with, a qualifying adult, parent or

guardian, (age 18 years and over). Where seats directly together are

not available, the Club will decide based on the proximity of the

nearest seat, and the decision is not negotiable.

2.13 A maximum of two (2) Under 11’s season tickets can be purchased

with an Adult Season Ticket.

2.14. Guest(s) attend Matches at the Ground at your own risk and will

not hold or seek to hold the Club, its officers, employees, contractors

and/ or agents responsible for any injury, damage, loss, cost or

expense whatsoever suffered as a result of your attendance at any

Match (for example as a result of being inadvertently hit by a ball).

This does not affect your statutory rights in the even that such injury,

damage, loss, cost or expense is proven to be a direct result of

negligence of the Club. The Club may from time to time advise of

further risks of which they are aware.

2.15 In line with the Clubs ‘Babes in Arms Policy’ documented within

the Matchday Safeguarding Policy children Under two (2) years of age

will be admitted Free of Charge into the stadium. Subject to one child

Under 2 per full paying Adult.

Children aged two (2) and over are required to hold a Season Ticket or

matchday ticket.

2.16 Before entering the Ground you may be asked to undertake

temperature checks and/or any other testing regarded as prudent in

order to safeguard against COVID-19 risk or any other disease or

illness classified as a pandemic or global health situation. Please read

the Data Protection Notice accessible via www.bradfordcityafc.com

relating to this use of your personal information.

2.17 Guest(s) may be required from time-to-time to carry out in-line

with Government policy and legislation health checks or requirements

set out at the time of a Match.

3. Use of Season Ticket

3.1. Season Tickets are issued for your personal use and you shall not

resell, dispose of, assign, (save as set out in clause 3.2 below) transfer

or lend or otherwise deal with the Season Ticket or the benefit of it to

any other person without the prior written consent of the Club.

Further you shall not use the Season Ticket for any commercial

purpose. The reference to reselling the Season Ticket includes

reference to offering to sell a Season Ticket (including, without

limitation, via any website or online auction site), exposing a Season

Ticket for sale, making a Season Ticket available for sale by another

person and advertising that a Season Ticket is available for purchase.

For the avoidance of doubt (and by way of example only) this Season

Ticket may not be offered as a prize in any promotion or competition

nor transferred, lent or sold to any third party as part of a hospitality or

travel package, given to a third party who agrees to buy another good

or service, or used for any other commercial purpose or disposed of in

any other way, save as expressly authorised by the The English

Football League or the Club.

3.2. All concessionary Season Tickets must be used by a person of the

age/concession category to which the Season Ticket is assigned in

accordance with Clause 6. In the event of a person entering the

Ground, or attempting to enter the Ground, with a concessionary

Season Ticket for which they do not qualify the Season Ticket and

relevant Season Ticket purchasing account will be suspended in

accordance with Club policy and no refund will be given. The Club

shall have the right to terminate the Season Ticket without liability and

the Season Ticket holder may be refused future access to the Ground

at the Club’s discretion. Further, any Season Ticket issued free of

charge to a companion of a disabled or vulnerable supporter to enable

such disabled or vulnerable supporter to attend Matches is only valid if

the disabled or vulnerable person is present at the time and point of

entry and throughout the duration of the Match. Concessionary

Season Tickets may be upgraded for use by a Guest on a single match

basis subject to availability, but such upgrade must be completed prior

to the Season Ticket being presented at a turnstile.

3.3. You may only resell or transfer the Season Ticket to a Guest with

the express written consent of the Club given at the Club’s absolute

discretion. No such resale or transfer will be permitted except where

the same takes place in respect of an individual match and in

consideration of no payment or benefit in excess of the face value of a

ticket to that Match and such transfer does not take place during the

course of any business or for the purpose of facilitating any third

party’s business save for any secondary ticketing operator expressly

approved by the Club. Such resale or transfer to any Guest is hereby

provided to be subject to the Terms and Conditions of Entry which will

(save for any rights to transfer under this clause) apply to that Guest

as if he/she was the original purchaser of the Season Ticket (and you

must inform the Guest of this).

3.4. The unauthorised sale or disposal of tickets (including Season

Tickets) is a criminal offence under section 166 of the Criminal Justice

and Public Order Act 1994, as amended by the Violent Crime

Reduction Act 2006. The Club will inform the police if it becomes

aware that Season Tickets are being sold or disposed of illegally and

will press charges against those breaking this law. If you are convicted

of a ticket touting offence, or we reasonably suspect you have

committed a ticketing offence, we will notify the relevant Football

Authority who may in turn notify other English Football League /

Football Authority Clubs and/ or the relevant law enforcement

authorities The information that we share may include your personal

data, information about the offence and about ticket purchases

(including payment details). We will use this to identify and prevent

ticketing offences and disorder at matches.

3.5. The Season Ticket will always remain the property of the Club and

must be produced together with evidence of your identity if required

to do so by any official, steward or employee of the Club or any police

officer. The Club reserves the right to require the immediate return of

the Season Ticket or the immediate cancellation of any digital based

Season Ticket.

3.6. Any Season Ticket obtained or used in breach of the Terms &

Conditions of Entry shall be automatically void and all rights conferred

or evidenced by such Season Ticket shall be nullified. Any person

seeking to use a Season Ticket in breach of the Terms and Conditions

of Entry in order to gain entry to the Ground or remain at a Match will

be a trespasser and will be refused entry to, or ejected from, the

Ground in respect of a Match and/or the cancellation, suspension or

withdrawal of this Season Ticket. In the event of any cancellation,

suspension or withdrawal in accordance with this clause

3.7. No refund shall be payable to the Season Ticket holder in respect

of any Matches missed through suspension or any unexpired portion

of the Season Ticket.

3.8 Suite Upgrade Season Ticket holders are advised that the club

reserves the right to temporarily relocate ticket holders on a match-by-

match bases as set out in clause 2.3.

4. Changes to Dates, Refunds & Exchanges

4.1 No guarantees will be given by the Club that a Match will take place

at a time or on a date. The Club reserves the right to reschedule any

Match without notice and without any liability whatsoever. Your

Season Ticket will enable you to attend the rearranged Match.

4.2. In the event that any of the Match(es), for any reason, are to be

played “Behind Closed Doors” i.e. out of view of the public or no

granted access due to capacity restrictions. The Club will seek to

arrange an alternative method to broadcast the Match without binding

condition of being able to do so;

4.2.1 In the event that the Club is unable to secure an alternative

method for broadcasting to Season Ticket holders. Season Ticket

holders will be able to apply for a pro-rata refund to the payment

owners on-account balance for the value of that particular Match.

Worked on the basis of 1/23

of a Season Ticket cost subject to

clause 4.5 and less any transaction, postal or other associated fees.

4.2.2 The Club will have no further liability whatsoever, including

(but not limited to) any indirect or consequential loss or damage,

loss of enjoyment or travel/accommodation costs.

4.3 In order to obtain a refund onto account pursuant to clause 4.2

above, you must make this as a written request (either digitally via

email or post) to the Ticketing Department. A refund onto account will

only be issued on the satisfaction of identification of the individual. For

the avoidance of doubt, the final decision belongs to the Head of

Ticketing.

4.4. If a Season Ticket holder reasonably requests a temporary

relocation to another area of the Ground, no additional payment shall

be made by the Season Ticket holder for seating in the same or lower

price categories with limit to five (5) changes per Season. Outside of

the free seat swap dates (published in the campaign material) a fee of

£20 shall be charged for any seat change requests to cover

administration costs. In this instance Temporary refers to a maximum

of six (6) Matches.

4.5 Your on-account balance will remain active for the full Season plus

one (1) additional month. Any remaining on-account balances after this

time will become unclaimable, with no monetary value associated.

5. Concession Pricing

5.1. To qualify for an Under 16 (Youth), Under 11 (Junior), Under 23

(Young Person) or Over 65 (Senior) concessionary Season Ticket, the

applicant must be under (or over in the case of a Senior) the relevant

age on August 1st of the Season for which the concession Season

Ticket applies. For the avoidance of doubt, for example anyone who

has their 11th or 16th birthday on August 1st does not qualify for the

concession.

5.2. To qualify for a disabled carers concessionary Season Ticket, the

applicant must be able to demonstrate they qualify for the concession

for the duration of the full Season to which the Season Ticket applies

in accordance with the eligibility criteria.

5.3. Any supporting documentation required to demonstrate eligibility

for a concessionary Season Ticket, must be submitted to the Club, if

requested, to enable the Season Ticket to be activated for use. The

Season Ticket will not grant the holder access to the Ground until the

Club is in receipt of the supporting documents.

5.4. If the relevant eligibility criteria in respect of a disabled carers

concessionary Season Ticket, do not apply for the full duration of a

Season, the Season Ticket holder must immediately inform the Club.

The Season Ticket holder may then lose the right to concession

pricing and may be required to pay to the Club the full Season Ticket

price in respect of the remainder of the Season.

5.5. Any concessionary Season Tickets will be sold subject to the

specific terms set out for that category of card from time to time. The

Club in its absolute discretion will have the right to refuse any

application which does not in its opinion comply with any such

conditions.

6. Lost or Stolen Season Tickets

6.1. In order to gain admission to the Ground the Season Ticket must

be presented in its entirety at every Match.

6.2. If you forget your Season Ticket in respect of any individual Match,

the Club shall not be obliged to admit you or issue any other form of

ticket for that Match. If a match-day duplicate ticket is issued, the Club

may require payment of a non-refundable administration charge of £5.

6.3. If, in the Club’s opinion, a Season Ticket is damaged, lost, stolen or

destroyed, a duplicate Season Ticket shall be issued by the Club as

soon as reasonably practicable after the payment of a non-refundable

administration charge (£15). In making its decision, the Club shall be

entitled to call for all reasonable evidence of the need for a

replacement Season Ticket, for example but not limited to a police

crime reference number if a Season Ticket is stolen, or a copy of the

damaged Season Ticket. You will be required to sign a document

confirming that the original Season Ticket is damaged, lost, stolen or

destroyed and indemnifying the Club against any direct or indirect

consequences of such matter having been falsely represented or

stated to the Club. If the original Season Ticket is found after the

duplicate is issued you must immediately return the original Season

Ticket to the Club.

6.4. Should any Season Ticket when applied for not arrive in the post

after purchase, you will be required to sign a document confirming this

and undertaking to immediately return the original Season Ticket to

the Club should it come into your possession at any time. There will be

no charge for the issue of a duplicate Season Ticket if the postal

records show it was not delivered.

7. Change of Contact Details

7.1. If you change any of your contact details during the season you

must notify the Club as soon as reasonably practicable either in

writing to: Ticketing Department, Bradford City AFC, Valley Parade,

Bradford, BD8 7DY or by email to

ticketingsupport@bradfordcityafc.com or by updating your online

account.

8. Cancellation, Withdrawal & Suspension of Season Ticket

8.1. Without prejudice to any other remedies it may have, the Club

shall have the right in the case of any serious or persistent breach of

the Terms & Conditions of Entry to cancel, suspend or withdraw your

Season Ticket. In the event of such cancellation or suspension no

refund will be paid in respect of any games missed or any unexpired

portion of the Season Ticket. Without prejudice to the general nature

of the above the following actions shall constitute a serious breach of

the Terms & Conditions of Entry:

8.1.1. smoking or using an electronic cigarette (‘e-cig’, ‘vape’) or

electronic device designed to liquify nicotine for inhalation, in the

Ground;

8.1.2. being (or appearing to be) intoxicated;

8.1.3. persistent standing in seated areas whilst the Match is in

progress;

8.1.4. sale or transfer (save as permitted) of this Season Ticket to any

person;

8.1.5. the possession of a banner or flag that bears material or

slogans that are offensive, obscene, abusive or racist;

8.1.6. deliberate misuse of the Season Ticket;

8.1.7. the supply of any misleading or incorrect information in any

application;

8.1.8. persistent swearing or offensive behaviour during the Match;

8.1.9. the throwing of any object within the Ground that may cause

injury, damage, distress or annoyance to people or property without

lawful authority or excuse;

8.1.10. bringing into the Ground (or using within the Ground): illegal

drugs, other illegal substances, fireworks, firecrackers, smoke

canisters, air horns, flares, laser devices, bottles, glass vessels or any

item that might be used as a weapon or compromise public safety;

8.1.11. whether at the Ground, or, travelling to or from a Match:

8.1.11.1. the use of foul, obscene, abusive and/or racist language

and/or gestures, the use of derogatory terminology, homophobic

and/or transphobic language and/or gestures;

8.1.11.2. the chanting of anything of an indecent, offensive or racist

nature;

8.1.11.3. fighting or engaging in and/or inciting violence;

8.1.11.4. entering the playing area or any adjacent area to which

spectators are not generally admitted without lawful authority or

excuse;

8.1.11.5. any misrepresentation in relation to clause 1.2;

8.1.11.6. any failure to pay or default of payment in respect of any

sums owing to the Club (or any third party) in respect of this

Season Ticket;

8.1.11.7. damage to property;

8.1.11.8. threats to or assaults on Club personnel;

8.1.11.9. use of a Season Ticket by a person to whom the card has

not been issued unless covered by the provisions outlined in 3.1

and 3.2;

8.1.11.10 any failure to pay or default of payment in respect of any

sums owing to the Club (or any third party) in respect of any

Season Ticket;

8.2. Without prejudice to any other remedies it may have the Club may

in its absolute discretion suspend the use of your Season Ticket in

circumstances where the Club have reason to believe that you have

behaved in a manner which is contrary to the Club or any other club’s

rules or regulations and/or is deemed by the Club to have brought the

Club into disrepute.

8.3. In the event that your Season Ticket is withdrawn, cancelled or

suspended the Club reserves the right to exclude you from any

membership scheme maintained or organised by the Club and/ or to

disqualify you from applying for any Match ticket or Season Ticket at

its discretion and to notify any English Football League / Football

Authority and/ or other football clubs of such exclusion and/or

disqualification (and the reason(s) for such exclusion and/or

disqualification).

8.4. Where a Season Ticket is suspended or withdrawn, or the Season

Ticket holder is excluded from attending Matches, all purchasing

accounts in his/her name will be similarly suspended or withdrawn for

the period of suspension/withdrawal. For the avoidance of doubt, the

Season Ticket holder would not be entitled to purchase tickets for

away matches or other Club matches.

8.5. At its absolute discretion, the Club may suspend or withdraw a

Season Ticket and all other purchasing privileges if the Season Ticket

holder is arrested at (including outside and travelling to/ from the

venue) or ejected from any other football match, particularly, but not

restricted to, our Club’s away matches.

8.6. Where a Season Ticket is on a Direct Debit Scheme and you fail to

manage your repayments, the Club reserves the right to place your

account, and the Season Ticket(s) therein purchased in the same

transaction, on hold until times that the full balance has been repaid in

full.

9. Filming, Photography and Taping

9.1. All Season Ticket holders who enter the Ground acknowledge that

photographic images and/or audio, visual and/or audio-visual

recordings and/or feeds (and/or stills taken therefrom) may be taken

of them and may also be used, by way of example and without

limitation, in televised coverage of the game and/ or for promotional,

training, editorial or marketing purposes by the Club, the relevant

Football Authority, or others (including commercial partners and

accredited media organisations),.

9.2. All Season Ticket holders acknowledge that the Matches for which

Season Tickets have been purchased are public, and that their

appearance and actions inside and in the perimeter of the Ground

where a Match occurs are public in nature, and that they shall have no

expectation of privacy regarding their actions or conduct at Matches.

10. Exclusion of Liability

10.1. The Club hereby excludes any liability for loss, injury or damage to

persons/property in or around the Ground except in respect of death

or personal injury resulting from any negligence of the Club or any

other liability of the Club which cannot be excluded under applicable

law.

10.2. Neither the English Football League or the Club shall be

responsible for any interruptions and/or restrictions to the view of the

Match caused by virtue of

(a) the position of the seat and/or

(b) the actions of other spectators.

11. General

11.1. The Club reserves the right to change these Terms & Conditions of

Entry from time to time and shall notify you of such changes if they

materially affect your rights as a consumer. This notification will be

made via the contact method indicated in your account preferences.

11.2. The invalidity or partial invalidity of any provision of these Terms &

Conditions of Entry shall not prejudice or affect the reminder of these

Terms & Conditions of Entry, which shall continue in full force and

effect. If any invalid, unforeseeable or illegal provision of these Terms

& Conditions of Entry would be valid, enforceable and legal if some

part of it were deleted, the provision shall apply with the minimum

modification necessary to make it legal, valid and enforceable.

11.3. The Club’s failure to exercise, or delay in exercising, any right,

power or remedy provided in these Conditions of Issue or by law shall

not constitute a waiver of that right, power or remedy.

11.4. The Terms and Conditions of Entry constitute the entire

agreement between the Club and the Season Ticket holder.

11.5. These Terms & Conditions of Entry shall be governed by and

construed in accordance with the laws of England. The parties hereby

submit to the exclusive jurisdiction of the Courts of England (including

in relation to any non-contractual disputes or claims).

12. Equality

12.1. The Club is committed to achieving equality throughout all

aspects of the Club and will not tolerate any discriminatory behaviour

in any format (physical, verbal, online or other). The Club is committed

to eradicating all inequalities based on the following characteristics

protected by the Equality Act 2010: age, disability, gender

reassignment, marriage and civil partnership, pregnancy and maternity,

race, religion or belief, sex or sexual orientation.

13. Privacy Notice

13.1. This Privacy Notice tells you what to expect in relation to personal

information about you which is collected, handled and processed by

Bradford City Football Club Limited as Data Controller. We handle and

process data in accordance with all applicable data protection laws in

force from time to time.

13.1.1. Information we may, hold and process about you if purchasing

a Season Ticket; Name, Address, Email address(es), Telephone

number(s), Age, Gender, Date of birth, Disability or health

information if applicable for the application of a concessionary

disabled supporters Season Ticket, Bank details and/or payment

details.

3.1.2. The information above is used to provide our services to you

and enable us to process, administer and manage your Season

Ticket application, contract and account; create an account so that

we understand and respect your preferences; establish that you are

entitled to a concessionary Season Ticket (where applicable); inform

you about Season Ticket renewals and communicate information

about the Season Ticket and your account; inform you about offers

and promotions that may be of interest to you associated with your

Season Ticket purchase; improve the services the Club offers you;

comply with legal and regulatory obligations placed on the Club. The

Club and/or its media partners may from time to time create images

and/or audio-visual footages of you and your Guests at the Ground.

The Club is the owner of all rights in such Safety and security

purposes; Promotional, marketing and commercial purposes; Training

for Club employees and third parties who work with the Club;

Broadcasting and editorial purposes.

13.1.3. The Club use a third-party software provider, Advanced, to

process the Season Ticket applications. All the personal information

we hold is stored on our secured servers in the UK and EU. Pursuant

to this article – The Club uses a third-party software provider,

GoCardless, to process any Direct Debit payments for a Season

ticket application under this payment agreement.

13.1.4. Disclosure of your information We do not share your

information with any third party, unless you have given your express

permission to do so.

13.1.5. The Club will process your personal information, including

financial information, for the purpose of you entering into a contract

with the Club for the purchase and use of a Season Ticket. We may

also process your information based on our legitimate interests i.e.

for administrative purposes or informing you of renewal information

or related communications.

13.1.6. Your rights You currently have the right at any time to ask for a

copy of the information about you that we hold. If you would like to

make a request for information please email

dpo@bradfordcityafc.com or send a request in writing to the Data

Protection Manager, Bradford City AFC, Valley Parade, BD8 7DY. You

may notify us of any updates, amendments or corrections to

previously collected Personal Information via your Online Account,

in writing to the Club or by email to dpo@bradfordcityafc.com. We

encourage you to keep your Personal Information up to date. In

addition to this right of access, you also have the following rights:

erasure, restriction of processing, objection and data portability.

13.1.7. Your data will be retained while you are a Season Ticket holder,

and for up to 6 years.

13.1.8. If you have provided us with your consent to process your

personal information you have the right to withdraw this at any time.

In order to do so you should contact us by emailing

dpo@bradfordcityafc.com.

13.1.9. If you have a concern about the way we are collecting or using

your personal data, you should raise your concern with us by

contacting: Data Protection Officer, Bradford City AFC, Valley

Parade, BD8 7DY or emailing dpo@bradfordcityafc.com. You also

have the right to contact the Information Commissioners Office at

https://ico.org.uk/concerns/

13.1.10. Changes to the Privacy Notice Our policies are constantly

under review and this Privacy Notice may be changed by us at any

time. Any changes shall be posted on the Club website and we

recommend that you check regularly to review the latest version.

Printed copies, and large formats of this

document can be provided on request by

emailing hello@bradfordcityafc.com marking

the subject with ‘Accessibility Terms &

Conditions’.