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Understanding the sync status of OneDrive files
OneDrive uses at least 10 different badges to inform users about the status of the app and file
syncing.
• Solid white cloud icon — OneDrive is running without problems and sync is up-to-date.
• Solid blue cloud icon — Indicates that a "OneDrive for business" account is configured. The
sync is up-to-date, and there are no problems.
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• Solid red with white X icon — OneDrive is running, but there are sync problems that require
your attention.
Files and folders statuses
• White cloud with blue borders icon — Indicates that the file is only available when you're
connected to the internet, and it's not using local storage. You'll need to double-click the
file to finish the download and open with an application.
• White icon with green borders and check mark icon — File is available offline, you can
open them without an internet connection, and they're taking up local storage space.
• Solid green with white check mark icon — You'll see this status badge when using the
"Always keep on this device" option to ensure important files are available offline.
• Solid red with white X icon — Alerts you that there is a problem trying to sync a particular
folder or file.
• Cloud icon with arrows forming a circle — Indicates that a file is currently syncing.
