1 | Regulatory
No 10 | De-enrolling Homes from Home Warranty
Insurance and the Homeowner Protection Act
De-enrolling Homes from
Home Warranty Insurance and the
Homeowner Protection Act
Overview
A home or a multi-unit building must be registered with BC Housing and enrolled in home
warranty insurance before a building permit is obtained and construction begins. Continued
enrollment of a new home with home warranty insurance is essential throughout its construction
and sale. If a new home is de-enrolled from home warranty insurance for any reason, construction
cannot continue. Furthermore, the new home cannot be oered for sale or sold without being
re-enrolled with home warranty insurance. Continued de-enrollment of a new home may
contravene the Homeowner Protection Act (the “Act”) and the Insurance Act and can result in
penalties for the builder, developer and/or owner.
Legal requirements under the Act
Under section 22 of the Homeowner Protection Act, a person must not build, sell, or oer to sell a
new home unless it is registered for coverage by home warranty insurance provided by a warranty
provider. See Regulatory Bulletin No. 8: Registering and Enrolling New Homes for Home Warranty
Insurance Coverage for more information.
What is a de-enrollment?
A de-enrollment occurs when the commitment for home warranty insurance on a home or multi-
unit project is cancelled. BC Housing does not initiate de-enrollments. De-enrollments occur
when a builder or developer request it from the warranty provider. The warranty provider can also
de-enrol a new home. The de-enrollment creates both legal and practical issues. Legally, the new
home is required to be covered by home warranty insurance. The practical solution will depend on
the circumstances of the project and the de-enrollment. Some common reasons for de-enrollment
include:
Cancellation of the project before construction begins
Cancellation of contract between general contractor and developer
Cancellation of a contract between Licensed Residential Builder and custom home owner
Failure of Licensed Residential Builder to meet terms and conditions of warranty provider
Sale of the new home or multi-unit project during construction
Foreclosure on project during construction
Regulatory Bulletin
This bulletin and the website
are for convenience only and
do not constitute legal advice.
For complete details consult
the Act and its regulations, and
obtain independent legal advice.
For more information contact:
Licensing and Consumer
Services | Branch of BC Housing
Phone: 604-646-7050
Toll-free: 1-800-407-7757
Fax: 604-646-7051
E: licensinginf[email protected]
W: www.bchousing.org
@RegistrarBCH
Regulatory Bulletins are a
series of publications
developed by BC Housing to
provide information on the
Homeowner Protection Act.
All Regulatory Bulletins can be
viewed at www.bchousing.org.
No 10 | October 2021
2 | Regulatory
No 10 | De-enrolling Homes from Home Warranty
Insurance and the Homeowner Protection Act
What happens when de-enrollment occurs?
In each case, de-enrollment puts the owner and Licensed
Residential Builder in the position of no longer satisfying the
requirements of section 22 of the Act. This situation must be
remedied before continuing with construction, oering for
sale, and/or selling of the new home. The party that originally
enrolled the new home with coverage may be obligated to
re-enroll the home, depending on the circumstances.
1. Cancellation of project before construction begins
In general, de-enrollments that occur earlier in the
construction process are easier to manage. When a project
is cancelled, and de-enrollment occurs before construction
begins (e.g. excavation stage or earlier), the owner, builder
or developer are in the same position as if enrollment never
occurred. If the project is revived, the current owner, builder
or developer must ensure the home is registered with home
warranty insurance coverage before obtaining a building
permit and starting construction.
2. Cancellation of contract between general contractor
and developer
If a licensed developer originally enrolled the project, the
enrollment can continue even if the general contractor
changes at any stage of construction as the change will not
aect warranty registration. A general contractor needs
to be a Licensed Residential Builder in order to construct
homes under Part 9 of the BC Building Code
If the licensed general contractor enrolled the Part 9 project
and is no longer on the job, a licensed developer may:
(i) Enroll the project at any stage of construction.
However, the developer must also be licensed as a
general contractor or hire a licensed general contractor
to complete the home; or
(ii) Wish to have the new general contractor enroll the
project. However, the warranty provider must agree to
this arrangement prior to re-enrollment. The party who
enrolls the home assumes responsibility under a policy
of home warranty insurance for the work completed by
the previous builder; or
(iii) Seek legal remedies to compel the original contractor to
re-enroll the new home.
3. Cancellation of a contract between builder and
custom home owner
For custom home contracts, the options available when an
owner and Licensed Residential Builder part ways depend on
the stage of construction:
If the home is in the early stages of construction, the owner
has three options:
(i) Hire a new Licensed Residential Builder who registers
the new home and ensures it is enrolled in home
warranty insurance; or
(ii) Become licensed as a licensed general contractor and
enroll the home with home warranty insurance; or
(iii) Successfully apply and be approved for an Owner Builder
Authorization from BC Housing’s Licensing and Consumer
Services, and complete the home, acting as their own
general contractor. This requires that the owner manage
all or substantially all of the construction and therefore is
not an option if construction has progressed too far.
In each case, the individual who takes over the project will be
required to assume liability for the home from the beginning
of construction to its completion. Whoever enrolls the new
home assumes responsibility under a policy of home warranty
insurance for all work arranged by the previous builder, as well
as all work required to complete the home. Similarly, an owner
builder takes on full statutory warranty liability for all previous
work, plus all work required to complete the home.
3 | Regulatory
No 10 | De-enrolling Homes from Home Warranty
Insurance and the Homeowner Protection Act
Taking over an unnished new home?
“Residential builder” is dened in the Homeowner Protection Act as a person who engages in, arranges for or
manages all or substantially all of the construction of a new home or agrees to do any of those things, and includes a
developer and a general contractor;
Owner builders do not need to be licensed or arrange for home warranty insurance. In order for a person to qualify as
an “owner builder” and be approved for an Owner Builder Authorization, they must intend to engage in, arrange for or
manage all or substantially all of the construction of the new home. Only one person can manage “all or substantially
all” of the construction of a new home.
Whether the person taking over construction is required to be licensed and ensure coverage with home warranty insurance
will depend on whether the new home is suiciently early in its construction. Subject to a few exemptions (including
owner builders), a person who builds a new home must ensure that it remains covered with home warranty insurance.
If the home is further along in construction when the contract
ceases, there are fewer options as only one person can be
responsible for managing all or substantially all of the
construction of the new home:
General contractors are still legally obligated to stand behind
their work as a residential builder. If they de-enroll the home
at this stage, they might be contravening section 22 of the
Act and could then be required to re-enroll the home.
Licensed Residential Builders should be aware that, in
addition to facing possible penalties imposed by BC Housing,
re-enrolling a home bears additional costs imposed by the
warranty provider. This includes re-inspections,
administrative fees and possible higher enrollment fees.
Exclusions: Builders and owners in this situation should note
that the policy of home warranty insurance may exclude
any design, labour or materials provided by the owner. If the
builder leaves the project aer managing all or substantially
all of the construction, and the owner completes the home
themself (or by hiring another builder or sub-trades), the
original builder is not responsible for providing warranty
coverage for work completed by the owner or the owner’s
trades. It’s important that both the builder and owner
communicate with the warranty provider to establish what
items were done before and aer the contract terminated.
4. Failure of builder to meet terms and conditions of
warranty provider
When Licensed Residential Builders enroll a new home in
home warranty insurance, they contract and sign terms and
conditions with their warranty provider. If the builder breaches
those terms and conditions, including being unable or
unwilling to correct construction deciencies during
construction, warranty providers may de-enroll the project
in order to manage their risk.
The consequences for the general contractor, developer and/
or owner is the same as for any other cause of de-enrollment.
Continued construction, oering to sell, or sale of the new
home cannot take place without re-enrollment in home
warranty insurance coverage. When a warranty provider
de-enrolls a custom home that is far along in its construction,
BC Housing may enforce re-enrollment. Builders and owners
are advised to work cooperatively with their warranty provider
to avoid mistakes that may lead to de-enrollment and costly
re-enrollment.
4 | Regulatory
No 10 | De-enrolling Homes from Home Warranty
Insurance and the Homeowner Protection Act
5. Sale of project during construction
A new home or multi-unit project may be sold during
construction, provided that coverage for home warranty
insurance remains in place. For example, if the general
contractor stayed on the job or managed all or substantially
all of construction but the owner or developer wants to sell
the property. If the project is de-enrolled during construction
and the owner wishes to sell, there are two options. The
project must either be re-enrolled by a Licensed Residential
Builder prior to oering the property for sale, or the owner
must obtain permission to sell from the Registrar of
BC Housing as per section 22 of the Act.
6. Foreclosure on project during construction
In most cases, depending on the court order, the entity
having conduct of sale for the property in foreclosure will be
responsible for ensuring home warranty insurance is in place
before oering the home for sale. In this situation, the Act still
requires home warranty insurance coverage prior to continuing
construction, oering for sale and/or being sold. There are no
special exemptions or provisions for mortgage-holders or
receivers under these circumstances. If the project is
de-enrolled, the mortgage-holder or receiver is responsible
for ensuring that the home is enrolled with home warranty
insurance before continuing construction or oering home for
sale. This requirement applies regardless of whether the
original builder is available to assist with either the security
or remedying defects that may arise.
7. Insurance Act requirements
Note: The Insurance Act does not permit a policy of home
warranty insurance to be waived or invalidated.
Therefore, once a policy of home warranty insurance
has commenced it may not be cancelled, including by
de-enrollment.
Details about commencement can be found in Schedule 3
of the Homeowner Protection Act Regulation.
New Homes Registry
The New Homes Registry is an important tool for prospective
home buyers, real estate licensees and legal professionals.
Available on the BC Housing website, this online resource
helps to make informed purchasing decisions and can assist
in completing real estate transactions related to new homes.
All new homes registered with Licensing and Consumer
Services on or aer November 19, 2007 are included in the
registry as well as details of any de-enrollments associated
with those homes.
Licensing and Consumer Services can provide further details
about the new home and the de-enrollment as well as
information about all new homes registered prior to
November 19, 2007. Contact licensinginf[email protected].
If you need help to determine whether you are
responsible for maintaining home warranty insurance
coverage before you de-enroll a home, please contact
the Compliance Department at 604-646-7050 (select
Option 4) to speak with one of our team members or
email complianc[email protected]